Unable to Unlock Early but billed anyway

I have twice attempted to unlock cars early. Forza 6 says it can’t do it, but bills me anyway.
10/3/16: Early Unlock - 2013 Hyundai Genesis Coupe 3.8 Track: Forza Motorsport 6: Apex Quantity 1
9/2/16: Early Unlock - 2012 Mini John Cooper Works GP: Forza Motorsport 6: Apex Quantity 1
I have successfully obtained a refund from Microsoft XBox (see below), but would like to be able to unlock cars, drifting, etc.
WolfishApollo73

Dear Peter,
Thank you for your recent contact with Xbox Support. As per our call today we were able to refund the purchase for Forza Motorsport 6 vehicles back to your account. Please sign in to http://account.microsoft.com to review your transaction history to confirm that the refund has processed through our system, which may take up to 72 hours.
It make take up to 3-5 business days to reflect back into your account due to bank processing or up to 30 days if you are viewing transactions on a paper statement. Please reply to this e-mail to let us know whether or not you see the refund in your transaction history at http://account.microsoft.com.
In addition, you may receive an email survey in a few days asking you for feedback regarding today’s experience. We’d really appreciate you taking the time to fill out the survey to tell us about today’s experience. Your feedback will help us continue to improve the Xbox customer support experience. Thanks again for being a valued member of the Xbox community. It was a pleasure speaking with you today and thanks for contacting Xbox Support. Have a great day!

Sincerely,
Chris B.
Xbox Customer Support

stop paying for cars, it is so easy to unlock them in Apex

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Use the FM6: Apex forums to post about anything related to FM6: Apex.

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