[POTENTIAL FIX] Game crashes on startup - same error in event viewer EVERY time

Game is crashing every time I start it. Sometimes it goes to a black screen after the very first thing that pops up when you start the game and then crashed and other it goes to the first block of text with the loading wheel for about half a second and crashes. I had one successful run after changing a DEP option but the game reset itself for graphics reasons and now it won’t load again. Event viewer log as follows:

Faulting application name: ForzaHorizon4.exe, version: 0.0.0.0, time stamp: 0x5b9c136c
Faulting module name: ForzaHorizon4.exe, version: 0.0.0.0, time stamp: 0x5b9c136c
Exception code: 0xc0000005
Fault offset: 0x000000000073a334
Faulting process id: 0x2a88
Faulting application start time: 0x01d4583d317ddda4
Faulting application path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.187.929.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.187.929.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
Report Id: bb97a24d-e54e-4826-8cf4-10efae439aab
Faulting package full name: Microsoft.SunriseBaseGame_1.187.929.2_x64__8wekyb3d8bbwe
Faulting package-relative application ID: SunriseReleaseFinal

FIX: The error seems to be caused by application such as MSI Afterburner, RivaTuner, and EVGA Precision X OC running in the background. I ended my EVGA XOC and Afterburner and the game is running fine now.

NOTE: RESTARTING THESE APPLICATION WHILE THE GAME IS RUNNING WILL CRASH THE GAME AGAIN

REMINDER: Crank your fans before hand so you don’t end up overheating your card.

I’m adding my error in Eventmanager here aswell, maybe we can start a collection of them so the Devs can work with the provided data…

Name der fehlerhaften Anwendung: ForzaHorizon4.exe, Version: 0.0.0.0, Zeitstempel: 0x5b9c136c
Name des fehlerhaften Moduls: ForzaHorizon4.exe, Version: 0.0.0.0, Zeitstempel: 0x5b9c136c
Ausnahmecode: 0xc0000005
Fehleroffset: 0x000000000073a334
ID des fehlerhaften Prozesses: 0x2738
Startzeit der fehlerhaften Anwendung: 0x01d45836267f4c1e
Pfad der fehlerhaften Anwendung: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.187.929.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
Pfad des fehlerhaften Moduls: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.187.929.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
Berichtskennung: f1c2b428-947c-4e56-b39e-308fff420027
Vollständiger Name des fehlerhaften Pakets: Microsoft.SunriseBaseGame_1.187.929.2_x64__8wekyb3d8bbwe
Anwendungs-ID, die relativ zum fehlerhaften Paket ist: SunriseReleaseFinal

1 Like