I have lost all my stuff In FH4 Please help

My Gamertag is RB6LxDarkNight

I lost my data on 4th July 2019

The night before I got the top gear stuff finish and got off went to sleep and I woke up and went on there and it made me reset my game and I was level 41, 1Star and I had 3.4mil and had lots of rare cars. Can someone tell me why this happen and I havnt been banned I check that already.

If Term10 see this PLS check emails I email yous about this. :frowning: