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Rank: Moderator
#51 Posted : Wednesday, April 12, 2017 12:21:55 PM(UTC)
Porsche Pack marketplace error April 12
Originally Posted by: Mechberg Go to Quoted Post
Hi everyone,

We're aware of an issue with an issue with today's Porsche Car Pack for FH3. This issue is affecting Xbox One players; in-game players will see a "Marketplace Error" screen when attempting to purchase the pack. In the Xbox Store, players can purchase the pack, but will be unable to install the pack.

This is a known issue and the team is busy working to resolve it as soon as possible. We will update this thread as soon as we have more information to share.

Thanks,
Brian


Update: this issue seems to have been resolved Wednesday night.

Reminder: Being charged for the pack is not an error - the Car Pass only covered October through March packs, and this is not an expansion DLC. The most reliable way to buy/install the pack is to go through the game Marketplace or Autoshow/DLC menus. If the cars require credits to buy the first time instead of showing as "FREE", reboot first and look again, then go to Manage Game and see if the pack still needs to be installed (or try uninstalling/reinstalling).

Edited by user Thursday, April 13, 2017 4:54:04 AM(UTC)  | Reason: Not specified

Rank: Moderator
#52 Posted : Thursday, April 13, 2017 4:49:21 AM(UTC)
Content update with Barn Find fix, rims, Porsches
Originally Posted by: ManteoMax Go to Quoted Post
Content Update - April 12


1.49 GB. (console) Version 1.0.58.0


Per the announcement in the Xbox Support forum, this content update fixes a previous issue with Barn Find rumors not appearing for some players.

Observed changes:
20 wheels from Borbet, Boyd Coddington, Brabus, Dub, Dymag, Halibrand, Holeshot, iForged, Konig, Mickey Thomson, RO_JA
1 new Barn Find slot in the menu.
Porsche added as a new manufacturer - now 91 total.
The 2012 Porsche 911 GT3 RS 4.0 engine (493hp "4.0 F6") is a swap option for some other Porsches.
12 cars added to menus and Horizon Promo - there are now 503 total.
  • 2017 Porsche Panamera Turbo (971)
  • 2016 Porsche 911 GT3 RS (991.2)
  • 2016 Porsche Cayman GT4
  • 2014 Porsche 918 Spyder
  • 2012 Porsche 911 GT3 RS 4.0 (997)
  • 1995 Porsche 911 GT2 (993)
  • 1987 Porsche 959
  • 1982 Porsche 911 Turbo 3.3 (930)
  • 1973 Porsche 911 Carrera RS
  • 1960 Porsche 718 RS 60
  • 1957 Porsche 356A Speedster
  • 1955 Porsche 550A Spyder

Rank: Moderator
#53 Posted : Wednesday, May 10, 2017 5:52:25 PM(UTC)
Blizzard Mountain loading times after Hot Wheels content update May 9

Originally Posted by: HeliosT10 Go to Quoted Post
Hi,

We are aware of this issue and investigating. If you experience crashes or indefinite loading screens trying to load up Blizzard Mountain after installing the Hot Wheels Expansion then please let us know your gamertag in this thread.


When providing feedback also include which DLC you own.
Rank: Moderator
#54 Posted : Friday, May 12, 2017 3:42:34 PM(UTC)
Hot Wheels: can't progress past Press A / B screen
Originally Posted by: JONK1969 Go to Quoted Post
We are aware of the problem and have a fix prepared. We are working to release this fix as soon as possible.



Update: this issue was addressed with the May 16 content update.

Edited by user Tuesday, May 16, 2017 12:28:49 PM(UTC)  | Reason: Not specified

Rank: Moderator
#55 Posted : Monday, May 15, 2017 11:16:00 AM(UTC)
Can't get on line - DNS server
Originally Posted by: JONK1969 Go to Quoted Post
We're investigating this issue, and will update you when we know more.


Rank: Moderator
#56 Posted : Tuesday, May 16, 2017 12:28:18 PM(UTC)
May 16 content update

Addresses the stuck-on-buy issue with the Hot Wheels expansion. Discussion thread.
Rank: Moderator
#57 Posted : Saturday, May 20, 2017 3:23:21 PM(UTC)
May 20 server issues
Originally Posted by: Nitro Glitter Go to Quoted Post
Servers are up guys!


Rank: Moderator
#58 Posted : Saturday, May 20, 2017 9:38:17 PM(UTC)
Hot Wheels/Blizzard Mountain Issues - May 19 Week in Review

www.forzamotorsport.net/news/wir_5_19_17
Quote:
We are aware of an issue affecting Forza Horizon 3: Hot Wheels, where PC players cannot play or travel to Blizzard Mountain since the Hot Wheels update. This issue is surfacing for players who have purchased the Expansion Pass but does not seem to be affecting players who purchased both expansions separately.

We are working with the Xbox Store to try and remedy this situation but there currently is no ETA on when the fix will arrive. In the meantime, there is a workaround that may be successful for affected PC players who own the expansion pass but are unable to launch the game because their previous save was from Blizzard Mountain. Until the issue is resolved, we recommend temporarily uninstalling Blizzard Mountain. Doing this will spawn the player back on the main map of Australia, where they can continue to play and access the Hot Wheels expansion.

For PC players who own the Expansion Pass and who want to play Blizzard Mountain, but are getting an “infinite load” when trying to travel, we advise temporarily uninstalling the Hot Wheels expansion. This will allow players to play the main game and access Blizzard Mountain content.

In both cases, once the issue is resolves, players will be able to reinstall the expansion content and will be able to access both sets of content as expected. We’d like to apologize for this inconvenience and will keep the community updated on the latest on this issue here in the Week in Review and in the Forza Forums.

Edited by user Saturday, May 20, 2017 9:39:06 PM(UTC)  | Reason: Not specified

Rank: Moderator
#59 Posted : Friday, May 26, 2017 7:47:41 AM(UTC)
Forzathon - Forced Induction Challenge
Originally Posted by: JU1CE Cannon Go to Quoted Post
The following cars do not work with the challenge:

Lamborghini Sesto Elemento
Ferrari 599XX
#7 M-Sport Bentley Continental GT3
#17 Xbox Racing Ford Falcon FG X
F-TYPE Project 7 Horizon Edition
F-TYPE Project 7 Preorder Car

ALL other cars in the Extreme Track Toys filter work.
Rank: Moderator
#60 Posted : Friday, May 26, 2017 1:17:39 PM(UTC)
Hot Wheels/Blizzard Mountain Issues Update - May 26
Quote:
An update on the issue where PC players are not able to play or travel to Blizzard Mountain since the release of the Hot Wheels update. The good news our friends at the Xbox Store have a fix on the way for this issue, although we don’t currently have an ETA for when it will be released. While we have some known workarounds that can help, this fix should solve the issue for players and won’t require an extra download. Once the fix is released, we’ll update this story with the news.

www.forzamotorsport.net/news/wir_5_26_17

Quote:
In the meantime, there is a workaround that may be successful for affected PC players who own the expansion pass but are unable to launch the game because their previous save was from Blizzard Mountain. Until the issue is resolved, we recommend temporarily uninstalling Blizzard Mountain. Doing this will spawn the player back on the main map of Australia, where they can continue to play and access the Hot Wheels expansion.

For PC players who own the Expansion Pass and who want to play Blizzard Mountain, but are getting an “infinite load” when trying to travel, we advise temporarily uninstalling the Hot Wheels expansion. This will allow players to play the main game and access Blizzard Mountain content.

In both cases, once the issue is resolves, players will be able to reinstall the expansion content and will be able to access both sets of content as expected. We’d like to apologize for this inconvenience and will keep the community updated on the latest on this issue here in the Week in Review and in the Forza Forums.

www.forzamotorsport.net/news/wir_5_19_17
Rank: Moderator
#61 Posted : Saturday, May 27, 2017 4:21:34 PM(UTC)
PC Hot Wheels / Blizzard Mountain loading issues

Originally Posted by: JONK1969 Go to Quoted Post
Both expansions should now be accessible for everyone who owns the expansion pass.

If you're still having an issue, please describe in as much detail as you can what you're seeing, and your location.

Thanks!

Rank: Moderator
#62 Posted : Thursday, June 1, 2017 9:21:33 AM(UTC)
June 1 server issues
https://twitter.com/Forz...tatus/870311152609308672

Update:
Originally Posted by: Nitro Glitter Go to Quoted Post
Servers are up now. Thanks again for letting us know.


Rank: Moderator
#63 Posted : Thursday, June 1, 2017 10:34:48 AM(UTC)
Vehicle issues - Toyota Hilux / Chrysler Valiant / Nissan Titan

Originally Posted by: JONK1969 Go to Quoted Post
Playground is aware of the problems with the Hilux such as not being able to tune springs and getting stuck in the ground easily. This was investigated and will be addressed in the next update.



Originally Posted by: JONK1969 Go to Quoted Post
Hey guys,
You're right that we got the wrong engine sound wired up to the E49 (rumbling V8 instead of the spitting 4 liter 6-pack Hemi it's supposed to have), bit of a database foul up that we noticed too late to fix before release, but our intent is to address this in a future update.




Originally Posted by: JONK1969 Go to Quoted Post

Yes, the bug that causes aftermarket wheels to add 6000lbs to the Titan has been an issue since the truck was released with Blizzard Mountain, an unfortunate bug which we've known about, investigated, and have concluded will not be fixed. Sometimes the fix to a bug can lead to much larger problems than the original bug itself, and that's something we want to avoid. Such is the case with this bug.

Here's why:

Lowering the weight of the wheels will cause a big jump in PI of any tunes that don’t have stock rims. This causes a whole load of issues as the PI is only worked out when the car is loaded, so any that are in the garage when the update goes out won’t be updated, so they will be able to get into rivals etc. for the incorrect class via car reloading at the event signed up. This would effectively destroy leaderboards where it is used.

Likewise, all the shared tunes on the server will have incorrect PI, causing the same issues.

In short, the change will affect PI hugely (it jumps up a whole class on a fully upgraded Titan) but we can’t auto update all the Titans in the game to reflect this, causing a load of issues.

Edited by user Friday, June 2, 2017 1:57:05 PM(UTC)  | Reason: Not specified

Rank: Moderator
#64 Posted : Wednesday, June 7, 2017 3:27:49 PM(UTC)
June 6 content update, new Hilux crashing issue

Originally Posted by: ManteoMax Go to Quoted Post

Version 1.0.73
1.1 GB (console) |


Observed/confirmed changes:
- June Mountain Dew Car Pack added to Marketplace menu
- Fixed engine audio for the E49 Valiant, AMC Pacer, and Jeep Wrangler.
- Fixed physics issue on Hot Wheels (PC) that limited top speed.
- Fixed steering wheel animation in the Porsche 959.
- Enabled removal of pre-order and Huracan GT3 from the garage for players who don't own the associated DLC.
- Fixed Hilux suspension tuning, getting stuck in the ground, and drivetrain conversion.
- New crashing issue with Hilux setups that had previous drivetrain conversion setup.
- no new Barn Find slot
- 11 cars added to menus. Horizon Promo total is now 528.
  • 1973 AMC Gremlin X
  • 1971 Chevrolet Vega GT
  • 2013 Dodge Dart [PF]
  • 1996 Ferrari F50 GT
  • 1951 Holden FX Sedan
  • 2016 Lotus 3-Eleven
  • 1995 Mitsubishi Eclipse GSX
  • 2015 Porsche Cayman GTS [981C]
  • 2012 Porsche Cayenne Turbo
  • 2004 Porsche 911 GT3 [996]
  • 1989 Porsche 944 Turbo


Edited by user Thursday, June 8, 2017 9:23:46 PM(UTC)  | Reason: Not specified

Rank: Moderator
#65 Posted : Thursday, June 8, 2017 1:00:18 PM(UTC)
Game launching/Hilux issue
Originally Posted by: Nitro Glitter Go to Quoted Post
We are aware of an issue where a small number of Forza Horizon 3 players are unable to launch the game. This issue is related to a bug introduced with the latest update to the game. This bug affects two groups of players in slightly different ways.

  • Players who had been in a Toyota Artic Hilux equipped with a drivetrain swap prior to Tuesday's update are not able to launch the game.

  • Players who own the Hilux with the same swap upgrade but were "in" another car at the time of the update can launch the game but are not able to remove, select or do anything with the Hilux without crashing the game.


The team is busy working on a fix which we estimate will be rolled out at the end of next week at the earliest.
We apologize for any inconvenience this might cause.


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