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Rank: Driver's Permit
 1 user liked this post.
#1 Posted : Thursday, May 5, 2016 1:33:58 PM(UTC)
Ok so i went to the Windows Store but when i go to Forza 6 Apex the Download Button is greyed out, it says "To use this app, you´ll need a device with more features"

I Have a EVGA GTX 560 (Non Ti), an AMD Phenom II 940 at 3.4GHz, and 8GB RAM.
I Know i do not own a "Monster PC" But i´ve been able to run games like Project Cars with pretty much everything on high and ultra settings, it also can handle new games pretty well. i think i can run Forza AT LEAST in ultra low settings in worse case.. so i think this is pretty unfair that i can´t even get to try the game.
Rank: Moderator
#2 Posted : Thursday, May 5, 2016 2:29:29 PM(UTC)
Make sure you are running the latest NVIDIA drivers:
http://www.geforce.com/whats-new/articles/battleborn-forza-motorsport-6-apex-game-ready-driver-released

and that you have DX12.
Rank: Driver's Permit
#3 Posted : Thursday, May 5, 2016 2:35:14 PM(UTC)
I have the same problem. Latest drivers installed. Nvidea says I am ready for DX12, but no chance to load the game. Other race games run very smooth and not in the lowest settings. Please make this game available. This was the one and only reason to upgrade to Windows 10
Rank: Driver's Permit
#4 Posted : Thursday, May 5, 2016 2:46:09 PM(UTC)
Same problem here, and I have above the minimum requirements. Latest drivers and Windows updates installed.

I7-5820k
16GB DDR4 RAM
Radeon R280x 3GB
Rank: B-Class Racing License
#5 Posted : Thursday, May 5, 2016 2:59:59 PM(UTC)
@Wreked96

GTX 560 (OEM) version has DX11, the regular non-OEM one and Ti versions have DX12.
http://www.geforce.com/h...pus/geforce-gtx-560-oem

@Benniewijs

Which card do you have exactly? do you get any errors when trying to load the game?
Rank: Moderator
#6 Posted : Thursday, May 5, 2016 3:01:21 PM(UTC)
Is your computer ready for DX12 or are you actually running DX12?

Originally Posted by: ManteoMax Go to Quoted Post
APEX FAQ: HARDWARE AND SOFTWARE



Make sure your system is ready
Windows 10 64-bit and Direct X version 12 are required in addition to the minimum hardware and 30GB drive space.
  1. Find your system specs: Windows key + R > dxdiag + Enter (see support.xbox.com)
  2. Update your Windows 10 software and drivers: Windows key > Settings > Update & Security > Windows Update (s)
  3. Install the most recent video card driver for your system (see below)
  4. Set your app installation drive in Start > Settings > Storage > Save Locations (see below)
  5. Ready to Install the Xbox App and Forza Hub app for Windows 10 and Apex app from the Windows Store (see below)



Rank: Driver's Permit
#7 Posted : Thursday, May 5, 2016 3:34:06 PM(UTC)
Just Checked.. I do have the lastest drivers.. but my Dx version still 11.2 Nvidia said that Dx 12 Support will come to GTX 560.. they said it would be avaliable at the end of 2015 but still no support :s..
Rank: Moderator
#8 Posted : Thursday, May 5, 2016 3:37:09 PM(UTC)
As long as Windows 10 says you have something less than DX12 then you won't be able to download the game.
Rank: Driver's Permit
#9 Posted : Friday, May 6, 2016 12:03:04 AM(UTC)
So the problem is that Windows think I run Direct X 11.something and the Video card says I run Direct X 12. Can these two please talk to eachother to fix this?
Rank: Driver's Permit
#10 Posted : Friday, May 6, 2016 3:31:32 AM(UTC)
I have GTX 580. In GPU-Z shows DX12 supprt. But I can't download game.
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#11 Posted : Friday, May 6, 2016 1:32:52 PM(UTC)
:(( Why? i cant download it. Dxdiag says Dx12.

http://imgur.com/0wXpcTv

Edited by user Friday, May 6, 2016 2:13:10 PM(UTC)  | Reason: Not specified

Rank: Driver's Permit
#12 Posted : Friday, May 6, 2016 1:34:41 PM(UTC)
Rank: Driver's Permit
#13 Posted : Monday, May 9, 2016 6:51:45 AM(UTC)
Originally Posted by: Trackah123 Go to Quoted Post


@Benniewijs

Which card do you have exactly? do you get any errors when trying to load the game?


I have the Geforce GTX 560 TI version of the videocard. Can't download, so the game doesn't give any errors.


Full specs are :
Geforce GTX 560 TI
Intel Core i5-2500k @3.30 Ghz
8GB Ram
365.10 Nvidia GeForce
Windows 10 1511

Edited by user Monday, May 9, 2016 11:22:10 AM(UTC)  | Reason: Not specified

Rank: Driver's Permit
#14 Posted : Wednesday, May 11, 2016 3:58:29 AM(UTC)
My computer is pretty weak compared to today's standards.

Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release_sec.160422-1850)
Processor: AMD Phenom(tm) II X2 550 Processor (2 CPUs), ~3.1GHz
Memory: 4096MB RAM
Card name: NVIDIA GeForce GT 630
Dedicated Memory: 1999 MB


I can still run Star Wars Battlefront 2015, Overwatch, GTAV, Fallout 4, Dragon Age Inquistion and many other newer games, so why not let everyone install the game and see if they can run it for themselves.

[Mod Edit - Abbreviated profanity, profanity and profanity that is disguised but still alludes to the words are not permitted - D]

Let us install the game nevertheless and Microsoft should allow people to install in different directories than C:\. I have a 500GB HDD and my C:\ is 44GB (where Windows is installed) and 20GB are free, I don't want to fill up that space for this game that requires 30GB. I have 298GB free space on D:\ and that's where I want it installed. Microsoft's Metro platform is still in its infancy, considering how limited and useless the preinstalled apps are, I only keep Photos and Calculator and uninstall the rest.

Edited by user Wednesday, May 11, 2016 4:40:25 AM(UTC)  | Reason: Not specified

Rank: Driver's Permit
#15 Posted : Wednesday, May 11, 2016 9:50:08 AM(UTC)
same here, mine says dx11.1 in dxdiag, but dx12 in nvidia control panel, got the latest drivers, but cant download the game
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 2 users liked this post.
#16 Posted : Wednesday, May 11, 2016 12:53:20 PM(UTC)
I have a i7 3770 and a 980ti, still can't download the game !!
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#17 Posted : Thursday, May 12, 2016 10:31:50 AM(UTC)
I have a problem since the 12mb Patch from 12.05.2016.
When I start the Game 2 Seconds later i get the Error "AP501", but the Game runned yesterday without any Problems, and my Graphic Card (Gtx 970) have Dx12 and the newest Nvidia Driver.
[Mod Edit - Abbreviated profanity, profanity and profanity that is disguised but still alludes to the words are not permitted - D]
How can I fix it, it really sucks at the moment.

Edited by user Thursday, May 12, 2016 11:04:36 AM(UTC)  | Reason: Not specified

Rank: Driver's Permit
#18 Posted : Friday, May 13, 2016 3:02:27 AM(UTC)
I just read on microsoft web page , i think problem is than we dont have the latest windows update .

"If it’s been less than 31 days since you upgraded to Windows 10, you won’t get the November update right away; this will allow you to go back to your previous version of Windows if you choose. After the 31 days have passed, your PC will automatically download the November update."
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#19 Posted : Saturday, May 14, 2016 8:20:13 AM(UTC)
I have a problem, I can start downloading the game, the download said it was 18.2GB but right now its 23.5GB, I don't know what happened, someone has this problem?
Rank: A-Class Racing License
#20 Posted : Saturday, May 14, 2016 11:38:14 AM(UTC)
Originally Posted by: TenderGerm0950 Go to Quoted Post
I just read on microsoft web page , i think problem is than we dont have the latest windows update .

"If it’s been less than 31 days since you upgraded to Windows 10, you won’t get the November update right away; this will allow you to go back to your previous version of Windows if you choose. After the 31 days have passed, your PC will automatically download the November update."

http://forums.forzamotor...wnload.aspx#post_502157

Originally Posted by: p0kerp0ch Go to Quoted Post
I have a problem, I can start downloading the game, the download said it was 18.2GB but right now its 23.5GB, I don't know what happened, someone has this problem?


Current size listed on the game: 18.8 GB in the Store. The original download was 18.3GB, the patch last week came in at 250MB so 18.8GB sounds about right. I am unsure if there are other things happening on your side like an inconsistent machine that is downloading more than needed to check for errors, maybe.
Rank: Driver's Permit
#21 Posted : Sunday, May 15, 2016 11:44:25 AM(UTC)
Got exactly the same issue :(

Anyone had any joy?

Specs:

Intel Core i7 920
12GB Ram
Nvidia GTX570
Windows 10 (latest version)
Rank: A-Class Racing License
#22 Posted : Sunday, May 15, 2016 11:52:09 AM(UTC)
Originally Posted by: Woody1ooo Go to Quoted Post
Got exactly the same issue :(

Anyone had any joy?

Specs:

Intel Core i7 920
12GB Ram
Nvidia GTX570
Windows 10 (latest version)



Please post your full dxdiag info file.

But even without the full info ... your CPU and GPU may be too 'old' ...
Fanatec PWTS + CSS Pedals v3i + CSS Shifter SQ v1.0 + Playseat Revolution GT @ XB1X via DriveHub ... use your 'old' wheel on XB1 & PS4

How to get locked cars in FM7 *full list*


Rank: S-Class Racing License
#23 Posted : Sunday, May 15, 2016 1:15:17 PM(UTC)
list of NVidia gpu's that are direct x 12 compatible

http://www.geforce.com/h...pe_value=All&page=2

I'm running a gtx965m and it is ok not great for 1080p medium settings. I don't think the gtx 570 has the muscle, sorry

Edited by user Sunday, May 15, 2016 1:17:42 PM(UTC)  | Reason: Not specified

Rank: Driver's Permit
#24 Posted : Monday, May 16, 2016 10:41:24 AM(UTC)
"to use this, you need to upgrade windows. go to aka.ms/winup " HELP I can't find a way around this
Rank: A-Class Racing License
#25 Posted : Monday, May 16, 2016 12:14:59 PM(UTC)
Originally Posted by: AsesNt Go to Quoted Post
:(( Why? i cant download it. Dxdiag says Dx12.

http://imgur.com/0wXpcTv



I 'guess' your Win10 preview edition is not supported during the beta of Apex (yet).





Originally Posted by: Zinx iXi JDMz Go to Quoted Post
"to use this, you need to upgrade windows. go to aka.ms/winup " HELP I can't find a way around this



Please post your dxdiag info file for full system info. ....(*how to*)
Fanatec PWTS + CSS Pedals v3i + CSS Shifter SQ v1.0 + Playseat Revolution GT @ XB1X via DriveHub ... use your 'old' wheel on XB1 & PS4

How to get locked cars in FM7 *full list*


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