Hi everyone,
We are aware that a number of players are experiencing issues with multiplayer in Forza Motorsport 6. This can include server connectivity issues, inability to load multiplayer match lists, and other issues. I want to let you know that Turn 10 is investigating all cases that have been reported, whether via Twitter, in this FM6 Support forum, or elsewhere. As we continue to investigate, I wanted to provide some very general guidelines that I'm hoping will help some of you.
If you see these error messages: "Failed to get server list" or "Failed to get match server list," this means that we did not find any datacenters under our current latency limit for ensuring a quality multiplayer experience. We are aware of this issue that some players are running into and are currently investigating.
If you see these error messages: "Failed to acquire server data" or "Failed to connect to server" or "Disconnected from server" it may indicate an issue with your router or home network configuration. For help please go to
http://support.xbox.com/en-US/xbox-one/games/forza-motorsport-6-info, select “Lag or poor performance in multiplayer games” and follow the provided troubleshooting steps.
Thanks again for continuing to report these issues.
Brian
Edited by user Monday, January 11, 2016 2:17:44 PM(UTC)
| Reason: Not specified
Brian Ekberg
Forza Community Manager
ForzaMotorsport.net