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#1 Posted : Saturday, October 4, 2014 8:40:46 AM(UTC)
Playing the the Xbox One version and the game crashes every time during the first car meet cut scene. She finishes her dialogue, it says matchmaking in the corner of the screen and then hangs for a few seconds and crashes back to the home screen. It's a repeatable bug, crashes every time. Tried all the usual off and on, unplugging and replugging nonsense, still broke.

What's the fix?
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#2 Posted : Saturday, October 4, 2014 10:04:32 AM(UTC)
Hi,

Getting really frustrated with an otherwise good game, I love the Forza series and have played them all since the original game.
I have spent my day frustrated to the brink of nearly shredding the game disc.

When I get the invite to the Nice Massena car meet, I drive there and hear the girl talk. After she gets her phone call the game crashes.
I have tried to turn the xbox of at the mains, uninstalled the game and re-installed but nothing works, it always crashes at the same place.

I'm at a point where I am thinking of abandoning playing and as a result falling out with the brand :(

Anyone suffering from the same issue, does anyone know how to resolve it?
I can see a lot of people have gotten past it so it is not a 'everyone is affected bug'.

Any help is appreciated

Edited by user Saturday, October 4, 2014 10:05:06 AM(UTC)  | Reason: Not specified

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#3 Posted : Sunday, October 5, 2014 8:19:24 PM(UTC)
I am getting the same thing at the moment. I have tried a few things but they have not worked.
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#4 Posted : Sunday, October 5, 2014 9:38:29 PM(UTC)
I have been having exactly the same problem. This needs sorting as I am now pulling my hair out. I have deleted the game, deleted all game saves including what's in the cloud., reset my console, you name it I have trolled the forums and tried it and still nothing. Enough is enough now.
On another note my daughter has a profile on my Xbox one and she started a game of FH2 and has managed to get past this point and carry on playing (she finds it so funny I DONT) she has had no freeze ups at all (so far)
So how can the main account holder not play the game and a secondary account holder can??..........
# turn 10 #microsoft. #playground #anybodyelseinvolved
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#5 Posted : Sunday, October 5, 2014 9:57:40 PM(UTC)
Got the samr problem
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#6 Posted : Sunday, October 5, 2014 10:13:36 PM(UTC)
We really need help here any solution for us?
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#7 Posted : Sunday, October 5, 2014 10:31:25 PM(UTC)
Same thing was happening to me earlier, so I checked my network settings on my XB1, and it was strict. After I hard reset it by holding the power button for a few seconds, it was open again after the system booted back up. I was able to do a few online road trips with no issue. Hope this helps.












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#8 Posted : Monday, October 6, 2014 12:28:24 AM(UTC)
My NAT settings are on open so that's not the issue with me.,The girl answers her phone and leaves then the screen locks up and theres a loud humming noise then it crashes.
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#9 Posted : Monday, October 6, 2014 1:46:46 AM(UTC)
What is annoying me the most about this. Is the fact I can not do anything now in the game. Because I can not get past this.

Edited by user Monday, October 6, 2014 2:32:33 AM(UTC)  | Reason: Not specified

Rank: Forza Community Team
#10 Posted : Monday, October 6, 2014 2:45:57 AM(UTC)
Can those affected try again and let us know if you're still experiencing the issue. Thanks.
Forza EMEA Community Manager
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#11 Posted : Monday, October 6, 2014 5:06:54 AM(UTC)
Yes still happening on mine. Was loving the game up until that point too
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#12 Posted : Monday, October 6, 2014 5:26:30 AM(UTC)
I have deleted the whole game again and the Xbox one save and the cloud save and checked that there is no FH2 on my console at all .
Then reinstall the game wait for it to completely install and start all over again.
So from the beginning all ok up to the car meet again woman talks answers phone walks off and just as one of the men starts to lift his leg BANG ITS FROZEN AGAIN then wait and of we go again back to Xbox home screen.
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#13 Posted : Monday, October 6, 2014 5:31:56 AM(UTC)
Me and my friend forza horizon 2 is freezing make bad sounds the screen goes different colors reset's some of the stuff i did in the game even now its saying iv done it o ready like roads cleared on the map showing that iv not done it it freezed on me 8 times since iv had it
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#14 Posted : Monday, October 6, 2014 6:59:00 AM(UTC)
Same problem for me can play online races fine but as soon as I go into the first car meet it gets to the end of the cut scene and crashes. Anyone had any luck fixing this ?
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#15 Posted : Monday, October 6, 2014 7:41:21 AM(UTC)
Here we go agin with the next chapter to my story lol
I have just returned my copy of FH2 and got another nice new day one copy.
I have again deleted all saves from Xbox one and the cloud and deleted the game as well .
It is now being installed as I type, will let you all know in a hour or so (if it works it might be longer 😀)
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#16 Posted : Monday, October 6, 2014 9:04:08 AM(UTC)
Well I took my copy of the disc round my sons house. He has an xbox1 with a downloaded copy of the game. I used my profile on his machine and inserted my disc.. It did the car meet scene first time I left the car meet and returned to the hub so it could save the game to the cloud. hopefully with that cut scene out of the way I should be able to get on and play the game.
Rank: Forza Community Team
#17 Posted : Monday, October 6, 2014 9:16:42 AM(UTC)
Private messaged some of you from this thread with some ideas, please take a look and email me back. Thanks.
Forza EMEA Community Manager
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#18 Posted : Monday, October 6, 2014 9:41:16 AM(UTC)
Well that didn't work at all 😭
I am so (insert words here) 😡
The game has now been given the big 👎 from me.
I do not have a clue as to what to try now.
Looks like I won't be playing for a little while until I see that something has been done 😢
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#19 Posted : Monday, October 6, 2014 10:19:56 AM(UTC)
Sent you a PM boater boys
Forza EMEA Community Manager
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#20 Posted : Monday, October 6, 2014 11:26:05 AM(UTC)
Hi was having the same problems I took my game down to my sisters got past the meet up saved it got home out game in and bang it worked wish I did it sooner
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#21 Posted : Monday, October 6, 2014 12:26:51 PM(UTC)
I've tried everything and nothing is working I've even factory reset my xbox, it helped for about 30 mins then froze/crashed and made a loud humming noise then kicked me back to the xb1 home screen. I really wanted to enjoy this game aswell
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#22 Posted : Tuesday, October 7, 2014 12:11:01 AM(UTC)
I have had the same issue. Here is what I have done so far and it hasn't helped.
Froze at first car meet
Hard reset
Froze again
Delete game and save data, reinstall
Froze again
Took game back and replaced for new copy
Delete game and save data, install new copy
Froze at car meet again
Took xbone back to store and replaced console
Fresh install on new system
Get all the way to car meet and it freezes again.

The whole situation is weird. Some Ppl saying they have taken to friends houses and it works others saying it works on same system but different profile.

Unless I have had 2 dodgy xbox one's then it has to be something else. Any help would be great

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#23 Posted : Tuesday, October 7, 2014 8:26:42 AM(UTC)
I have just taken the last step as nothing else worked and I have done a factory reset.
My game of FH2 was still in the cloud, I waited for a complete reinstall then the sync from the cloud and started on my journey to the car meet.
At the car meet the usual started and at the point I thought it was going to crash I shut my eyes and listened for the usual freeze up sound.
Bing Bang Boom it has gone through and I am now past that bit.
I am now about to go to the next area wood woop
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#24 Posted : Tuesday, October 7, 2014 8:40:59 AM(UTC)
Originally Posted by: Boater Boys Go to Quoted Post
I have just taken the last step as nothing else worked and I have done a factory reset.
My game of FH2 was still in the cloud, I waited for a complete reinstall then the sync from the cloud and started on my journey to the car meet.
At the car meet the usual started and at the point I thought it was going to crash I shut my eyes and listened for the usual freeze up sound.
Bing Bang Boom it has gone through and I am now past that bit.
I am now about to go to the next area wood woop


I've done a factory reset also but mine now crashes randomly and different places throughout the game
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#25 Posted : Tuesday, October 7, 2014 5:28:54 PM(UTC)
When you install the game is there an immediate update for about 1301mb or something similar? Because with all that I have tried it should work by now. I'm not sure if a factory reset would help but I guess I have to try. tried 2 brand new xbox ones and two copies of the game. Dunno what to do apart from trade the game. Incredibly disappointed
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