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Rank: Driver's Permit
#826 Posted : Saturday, October 4, 2014 10:53:04 PM(UTC)
I have Benn having a issue with the game freezing and then crashing, it doesn't matter what I'm doing in game. It crashes during free roam, in race and in multiplayer
Rank: Driver's Permit
#827 Posted : Saturday, October 4, 2014 11:19:49 PM(UTC)
Am still having issues joining with my friend, the only reason I went and purchased this game was to play with my friend and have not been able to do so all week, if it wasn't a digital copy I would have taken it back to the shop, I was looking forward to this game sooo much and this has totally ruined the experience and made me not even want to bother switching it on to check if its working yet NOT Happy!
Rank: Driver's Permit
#828 Posted : Saturday, October 4, 2014 11:21:06 PM(UTC)
I redeemed nome on October 3rd uk release and still nothing ):
Rank: Driver's Permit
#829 Posted : Saturday, October 4, 2014 11:24:27 PM(UTC)
I redeemed 1 million Credits 4 days ago, contacted xbox support twice still haven't got anything yet, very disapointed :(
Rank: Driver's Permit
#830 Posted : Saturday, October 4, 2014 11:59:37 PM(UTC)
Hi, redeemed rewards yesterday, but still not arrived, thanks!
Rank: Driver's Permit
#831 Posted : Sunday, October 5, 2014 12:25:53 AM(UTC)
Originally Posted by: mylesbarfed Go to Quoted Post
Originally Posted by: andyhmcheung Go to Quoted Post
I still can never join an online race. I says it found a game for me to join, but when I press X and wait, it will finally say unable to connect. I have checked my NAT type is Open. What else can I try? I am on Xbox One, Thanks..


Same problem for me, mate.

Unfortunately our problem doesn't seem to be getting any attention. Very frustrating.



Can someone give some hints on what else should I try to make multiplayer works? I have no issues on other multiplayer games, super frustrating now..
Rank: Driver's Permit
#832 Posted : Sunday, October 5, 2014 1:02:50 AM(UTC)
i am not even getting money and car on forza 5 or horizon 2 is there anything i can do
Rank: Driver's Permit
#833 Posted : Sunday, October 5, 2014 1:03:23 AM(UTC)
Originally Posted by: BlkWlf88 Go to Quoted Post
So... Those of us who are only able to get the Xbox 360 version of the game and have been loyal since the first Forza do not get any loyalty rewards or anything right?


Same here. Been buying Forza for 360 every version since FMS2 and the fact that with FH2 the 360 get NOTHING makes even more of a case for me NOT to buy XB1.

CM



Rank: Driver's Permit
#834 Posted : Sunday, October 5, 2014 1:06:03 AM(UTC)
does any know how may game save you can have on the cloud on forza 5 and how to open up the cloud
Rank: Driver's License
#835 Posted : Sunday, October 5, 2014 1:12:53 AM(UTC)
Hi

I redeemed my forza rewards lvl 6 on 3/10/2014
till today nothing recieved the same thing for the demo car
Hope you could solve this, Thanks in advance

Tier Level 2 – 2011 BMW 1 Series M Coupe
Tier Level 3 – 2013 Viper GTS
Tier Level 4 – 2015 Lamborghini Huracán LP 610-4
Tier Level 5 – 2014 Local Motors Rally Fighter
Tier Level 6 – 2013 McLaren P
Tier Level 6 Money - 1.5mil......
Demo Car
Rank: Driver's Permit
#836 Posted : Sunday, October 5, 2014 1:24:22 AM(UTC)
I redeemed my rewards on friday the 3rd and still havent recieved any of them? how long will this take now?
Rank: Driver's License
#837 Posted : Sunday, October 5, 2014 1:25:36 AM(UTC)
Originally Posted by: Mechberg Go to Quoted Post
[UPDATE: 10/4/14 11:54 a.m.]

Another update for you:

As of about an hour ago, we are caught up with loyalty and Forza Rewards fulfillment in Forza Horizon 2. This means we have worked through the backlog of players who have been playing the game since release on Tuesday and we are now fulfilling new and current rewards. Two items of note:

1) For new players (those who just started playing the game and/or redeemed rewards today) we should be back to the standard wait between Forza Rewards redemption and fulfillment in the game, which is around four hours. If you find yourself waiting longer and unable to get your loyalty rewards or redeemed Forza Rewards, please let us know in this thread so we can follow up.

2) We are still not 100% caught up on Demo Car award fulfillment. (If you're not sure what that is, see this story on FM.net). These award cars were de-prioritized, as we wanted to get loyalty cars and Forza Rewards out first, and they are still being sent out through the weekend.

Finally, our online services continue to be in good shape and the Turn 10 crew continues to monitor them all weekend long.

--

[UPDATE: 10/3/14 5:25 p.m.]

Here’s another update about the state of Forza Horizon 2. First up, all services for the game should be running at optimum capacity. This includes multiplayer and Rivals, as well as server-side features like livery and tuning creation/downloads, leaderboards, etc. The Turn 10 team will be monitoring our services closely all weekend long, ready to pounce on any issues we see and make sure that these services remain stable and are working as efficiently as possible.

Second, our loyalty and Forza Rewards fulfillments are continuing to go out. Many folks on this thread have already received their cars and credits as we continue to work through the list of reward-eligible players. I believe we are on the downhill side of this problem and I will have an update for players as soon as our Rewards fulfillments are complete or tomorrow at around this same time, depending on which comes first. Also, if you try to download your credits and they do not get added to your account, you can try again by quitting the game (not uninstalling the game, mind you) and restarting. Your rewards message should be waiting for you in the message center and you can try to download your credits again.

Finally, we have seen some complaints from players who are unable to connect to multiplayer services in Forza Horizon 2. We are investigating this issue within Forza Horizon 2 but I also want to remind players about issues regarding NAT errors on Xbox One. If you are unsure of how your home network is set up, or the state of your NAT settings, this is a good support article found over at the Xbox Support site to help you troubleshoot. Those of you who are still having issues with multiplayer should let us know in this thread so we can follow up.

Thanks for all your patience this week and here’s to a great weekend with Forza Horizon 2!


--

[UPDATE: 10/2/14 1:30 p.m.]

A quick update from me today. We continue to monitor our server issues, working towards stabilization for all players. The team here at Turn 10 is working hard to get things running in a satisfactory way. This continues to be a top priority for us until these issues are resolved.

Also, lots of people are asking about not receiving your various rewards yet. This includes loyalty cars, Forza Rewards credits, etc. I want to reiterate: We are definitely aware of these issues and these rewards are being sent out. In fact, many Forza Horizon 2 players have already received their rewards. With regard to Forza Rewards in particular, if you have redeemed your Rewards here on the Forza Web site or via Forza Hub you will be receiving your rewards. The server issues we are experiencing means they are going out more slowly than we'd like but they are going out.

As always, thanks for your patience.

--

[UPDATE: 10/1 12:05 p.m.]

Hi All,

A few more updates for you:

  • Rewards payouts are starting to go out, including Forza Rewards, loyalty cars, etc. You can redeem your Forza Rewards today (and each month) over at the Rewards site, or by downloading the brand new Forza Hub app for Xbox One.


  • We are aware of the issue with people being unable to join Car Clubs in Forza Horizon 2 and are working on a solution.


  • Server stability should be much better than it was yesterday but we are keeping a close eye on performance today.


I've seen lots of people asking on various threads about "2x reward acceleration" for Forza Horizon 2 VIPs. To clarify: 2x reward acceleration refers to the doubling of gift value when using the wheelspin feature after leveling up. As a Forza Horizon 2 VIP, you receive double the value of the gifts that a non-VIP player receives. For example, where a non-VIP would win 20,000 credits after a wheelspin, a VIP would win 40,000. For car prizes, VIP members receive both the car AND the credit value for that car.

--
[UPDATE: 9/30 11:25 p.m.]

Hi folks,

A few updates for you tonight:

  • We have implemented a server-side fix for those players who have experienced issues with VIP functionality in Forza Horizon 2. With this fix, expected VIP behaviors should work as intended in the game (VIP badge next to your GT, 2x VIP wheelspins, VIP Car Pack cars cost zero credits on first purchase, etc.) As a precaution, we recommend you quit your current game of Horizon 2 and restart the game in order to see the corrected VIP functionality.

  • Some players who were part of the Xbox One October Preview program were experiencing crashing and freezing in Forza Horizon 2 and Forza Motorsport 5. An update was released earlier today and should be available to all Preview participants by tomorrow night. This update to the Xbox One OS should resolve those issues.

  • We have resolved the issue that allowed players to double-purchase VIP and/or the Forza Horizon 2 bundles. This should no longer be possible. We are currently investigating solutions for players that purchased this content more than once.

  • Some of our social features, like Rivals, livery sharing, etc. are seeing inconsistent performance for some of our players. While these features are generally working, some of them are performing more slowly than is ideal. The team is working to improve our online service performance.

  • Once the servers are stabilized, we will then get to sending out payouts for loyalty rewards cars, Forza Rewards payouts, etc.


Thanks again for all your patience with the launch of Forza Horizon 2.

--

[ORIGINAL POST] First of all, thanks to everyone that has purchased Forza Horizon 2 and is enjoying the game so far.

We wanted to keep you in the loop with what is happening regarding issues with VIP functionality and our intermittent launch day server issues. To that end, here's what's happening at Turn 10:

We are seeing intermittent connection issues with the game. As a result, we may be temporarily disabling some of our services from time to time to help determine the root cause. Clubs is an example of something that was temporarily disabled. These disruptions should be short in duration as we learn more about the problem and prepare a solution.

While debugging the connectivity issues above, we are also actively testing a fix for the VIP issue that some of you are experiencing. We hope to be in a state ASAP, where we can release fixes for both issues. Thanks for your patience. This is a top priority for us today.


Any word on rewarding the missing spins from the VIP bug on Tuesday?
Rank: Driver's Permit
#838 Posted : Sunday, October 5, 2014 1:32:16 AM(UTC)
I pre-ordered the FH2 and redeemed my rewards on tuesday and still havent gotten them in game i would greatly appreciate it if you could fix this
Rank: Driver's License
#839 Posted : Sunday, October 5, 2014 1:56:35 AM(UTC)
Ok so it is now sunday iv had the game since weds and i redeemed my tier 6 rewards and credits on the monday. still nothing
Rank: Driver's Permit
#840 Posted : Sunday, October 5, 2014 2:11:41 AM(UTC)
Why does the engine sound stop when you switch cars in free roam? Also I still await my rewards.
Rank: D-Class Racing License
#841 Posted : Sunday, October 5, 2014 2:14:34 AM(UTC)
Still no cars for my tier reward and I thought it was only the people who bought digital copy had problems, I have to say that I have in the past had issue with not being to play the game on the same release day world wide but having had to wait three days longer seems to have meant that most of the release day problems had been sorted before I joined in. However this disastrous digital release has only confirmed what I had commented on in another post and that is that in the hurry to make all future Forza releases only available digitally they have shown that their tech is totally unable to handle it. We can only hope and pray that Forza 6 will not suffer in the same way but I believe that it probably will so I can only suggest to other gamers that until they can guarantee that buying digital is best is that you spend your cash on a physical copy and leave digital alone.
Rank: Driver's Permit
#842 Posted : Sunday, October 5, 2014 2:19:27 AM(UTC)
I redeemed Rewards cars in game and it worked fine. However, I redeemed the money in game and it didn't show up in the bank. Not so worried about it because it is free loot, but maybe it will resolve somebody's problem who isn't okay with it. Thanks for the hard work either way guys.

Edited by user Sunday, October 5, 2014 2:22:07 AM(UTC)  | Reason: Not specified

Rank: Driver's License
#843 Posted : Sunday, October 5, 2014 2:49:43 AM(UTC)
Originally Posted by: Mechberg Go to Quoted Post
[UPDATE: 10/4/14 11:54 a.m.]

Another update for you:

As of about an hour ago, we are caught up with loyalty and Forza Rewards fulfillment in Forza Horizon 2. This means we have worked through the backlog of players who have been playing the game since release on Tuesday and we are now fulfilling new and current rewards. Two items of note:

1) For new players (those who just started playing the game and/or redeemed rewards today) we should be back to the standard wait between Forza Rewards redemption and fulfillment in the game, which is around four hours. If you find yourself waiting longer and unable to get your loyalty rewards or redeemed Forza Rewards, please let us know in this thread so we can follow up.

2) We are still not 100% caught up on Demo Car award fulfillment. (If you're not sure what that is, see this story on FM.net). These award cars were de-prioritized, as we wanted to get loyalty cars and Forza Rewards out first, and they are still being sent out through the weekend.

Finally, our online services continue to be in good shape and the Turn 10 crew continues to monitor them all weekend long.

--

[UPDATE: 10/3/14 5:25 p.m.]

Here’s another update about the state of Forza Horizon 2. First up, all services for the game should be running at optimum capacity. This includes multiplayer and Rivals, as well as server-side features like livery and tuning creation/downloads, leaderboards, etc. The Turn 10 team will be monitoring our services closely all weekend long, ready to pounce on any issues we see and make sure that these services remain stable and are working as efficiently as possible.

Second, our loyalty and Forza Rewards fulfillments are continuing to go out. Many folks on this thread have already received their cars and credits as we continue to work through the list of reward-eligible players. I believe we are on the downhill side of this problem and I will have an update for players as soon as our Rewards fulfillments are complete or tomorrow at around this same time, depending on which comes first. Also, if you try to download your credits and they do not get added to your account, you can try again by quitting the game (not uninstalling the game, mind you) and restarting. Your rewards message should be waiting for you in the message center and you can try to download your credits again.

Finally, we have seen some complaints from players who are unable to connect to multiplayer services in Forza Horizon 2. We are investigating this issue within Forza Horizon 2 but I also want to remind players about issues regarding NAT errors on Xbox One. If you are unsure of how your home network is set up, or the state of your NAT settings, this is a good support article found over at the Xbox Support site to help you troubleshoot. Those of you who are still having issues with multiplayer should let us know in this thread so we can follow up.

Thanks for all your patience this week and here’s to a great weekend with Forza Horizon 2!


--

[UPDATE: 10/2/14 1:30 p.m.]

A quick update from me today. We continue to monitor our server issues, working towards stabilization for all players. The team here at Turn 10 is working hard to get things running in a satisfactory way. This continues to be a top priority for us until these issues are resolved.

Also, lots of people are asking about not receiving your various rewards yet. This includes loyalty cars, Forza Rewards credits, etc. I want to reiterate: We are definitely aware of these issues and these rewards are being sent out. In fact, many Forza Horizon 2 players have already received their rewards. With regard to Forza Rewards in particular, if you have redeemed your Rewards here on the Forza Web site or via Forza Hub you will be receiving your rewards. The server issues we are experiencing means they are going out more slowly than we'd like but they are going out.

As always, thanks for your patience.

--

[UPDATE: 10/1 12:05 p.m.]

Hi All,

A few more updates for you:

  • Rewards payouts are starting to go out, including Forza Rewards, loyalty cars, etc. You can redeem your Forza Rewards today (and each month) over at the Rewards site, or by downloading the brand new Forza Hub app for Xbox One.


  • We are aware of the issue with people being unable to join Car Clubs in Forza Horizon 2 and are working on a solution.


  • Server stability should be much better than it was yesterday but we are keeping a close eye on performance today.


I've seen lots of people asking on various threads about "2x reward acceleration" for Forza Horizon 2 VIPs. To clarify: 2x reward acceleration refers to the doubling of gift value when using the wheelspin feature after leveling up. As a Forza Horizon 2 VIP, you receive double the value of the gifts that a non-VIP player receives. For example, where a non-VIP would win 20,000 credits after a wheelspin, a VIP would win 40,000. For car prizes, VIP members receive both the car AND the credit value for that car.

--
[UPDATE: 9/30 11:25 p.m.]

Hi folks,

A few updates for you tonight:

  • We have implemented a server-side fix for those players who have experienced issues with VIP functionality in Forza Horizon 2. With this fix, expected VIP behaviors should work as intended in the game (VIP badge next to your GT, 2x VIP wheelspins, VIP Car Pack cars cost zero credits on first purchase, etc.) As a precaution, we recommend you quit your current game of Horizon 2 and restart the game in order to see the corrected VIP functionality.

  • Some players who were part of the Xbox One October Preview program were experiencing crashing and freezing in Forza Horizon 2 and Forza Motorsport 5. An update was released earlier today and should be available to all Preview participants by tomorrow night. This update to the Xbox One OS should resolve those issues.

  • We have resolved the issue that allowed players to double-purchase VIP and/or the Forza Horizon 2 bundles. This should no longer be possible. We are currently investigating solutions for players that purchased this content more than once.

  • Some of our social features, like Rivals, livery sharing, etc. are seeing inconsistent performance for some of our players. While these features are generally working, some of them are performing more slowly than is ideal. The team is working to improve our online service performance.

  • Once the servers are stabilized, we will then get to sending out payouts for loyalty rewards cars, Forza Rewards payouts, etc.


Thanks again for all your patience with the launch of Forza Horizon 2.

--

[ORIGINAL POST] First of all, thanks to everyone that has purchased Forza Horizon 2 and is enjoying the game so far.

We wanted to keep you in the loop with what is happening regarding issues with VIP functionality and our intermittent launch day server issues. To that end, here's what's happening at Turn 10:

We are seeing intermittent connection issues with the game. As a result, we may be temporarily disabling some of our services from time to time to help determine the root cause. Clubs is an example of something that was temporarily disabled. These disruptions should be short in duration as we learn more about the problem and prepare a solution.

While debugging the connectivity issues above, we are also actively testing a fix for the VIP issue that some of you are experiencing. We hope to be in a state ASAP, where we can release fixes for both issues. Thanks for your patience. This is a top priority for us today.
well happy to hear that but i have a couple of problems still like when my controller goes out i can't do anything even when i turn it back on and i can't invite my friends into the club

Rank: Driver's Permit
#844 Posted : Sunday, October 5, 2014 3:04:56 AM(UTC)
As im on the 360 i have given up hope on receiving anything from rewards, dlc etc but i now cant carry on with my racing as the icons for my next 4 races have vanished. Im doing or well i was doin my pro roadtrip done the first 8 but now ther not showing up. Can any 1 help or will i have to start again. No point asking t10 as they haven't responded to any issues with the 360 so im hoping some 1 in the community can help. Thanks guys. Very disappointed t10
Rank: A-Class Racing License
#845 Posted : Sunday, October 5, 2014 3:11:05 AM(UTC)
My reward cars arrived last night, so i've had everything i was waiting for now, thanks.
Mash Tuned since 2005 | Youtube






Rank: Driver's Permit
#846 Posted : Sunday, October 5, 2014 3:21:53 AM(UTC)
Anyone tell me the latest info on being unable to join a club? Is it likely to be a patch thing, or a server thing?

Great game BTW.
Rank: Driver's Permit
#847 Posted : Sunday, October 5, 2014 3:59:53 AM(UTC)
Great game guys

Rank: Driver's Permit
#848 Posted : Sunday, October 5, 2014 4:19:24 AM(UTC)
redeemed 1.5 mil on friday and its sunday still nothing. when do expect ??
Rank: A-Class Racing License
#849 Posted : Sunday, October 5, 2014 5:28:34 AM(UTC)
Originally Posted by: Birdorf Go to Quoted Post
Anyone tell me the latest info on being unable to join a club? Is it likely to be a patch thing, or a server thing?

Great game BTW.


Have you made it far enough in the game to open up the clubs? At the start of the game, they've not available and don't open up until you've finished your first road trip.
Rank: Driver's Permit
#850 Posted : Sunday, October 5, 2014 6:03:03 AM(UTC)
I received my forza rewards for the 1,500,000 credits these pass few days but have yet to receive the loyalty free cars for each of my tier levels (currently tier 6). Please help!
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