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Rank: Driver's License
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#426 Posted : Thursday, October 2, 2014 5:01:54 PM(UTC)
Originally Posted by: ArticularAlloy Go to Quoted Post
Would you mind pointing us in the direction of these people that got their rewards? They seem to be unicorns...



Unicorn reporting in here.

Got my rewards earlier today when I logged onto FH2. 1M credits and all the cars I was supposed to be getting.

Have a good day.

Rank: Driver's Permit
 1 user liked this post.
#427 Posted : Thursday, October 2, 2014 5:06:10 PM(UTC)
Originally Posted by: Dubrx2k3 Go to Quoted Post
Originally Posted by: ArticularAlloy Go to Quoted Post
Would you mind pointing us in the direction of these people that got their rewards? They seem to be unicorns...



Unicorn reporting in here.

Got my rewards earlier today when I logged onto FH2. 1M credits and all the cars I was supposed to be getting.

Have a good day.



I got mine as well when I logged in this evening. Patience my friends. Reward credits, tier reward cars, and demo reward car.

-Michael
Rank: Driver's License
#428 Posted : Thursday, October 2, 2014 5:15:16 PM(UTC)
WOW LUCKY!!!
Rank: Driver's Permit
#429 Posted : Thursday, October 2, 2014 5:19:30 PM(UTC)
I got my rewards and cars today. Game has been great so far. Only A few glitches but nothing too major. Thanks

Edited by user Thursday, October 2, 2014 5:20:10 PM(UTC)  | Reason: Not specified

Rank: C-Class Racing License
#430 Posted : Thursday, October 2, 2014 5:20:24 PM(UTC)
Originally Posted by: Dubrx2k3 Go to Quoted Post
Originally Posted by: ArticularAlloy Go to Quoted Post
Would you mind pointing us in the direction of these people that got their rewards? They seem to be unicorns...



Unicorn reporting in here.

Got my rewards earlier today when I logged onto FH2. 1M credits and all the cars I was supposed to be getting.

Have a good day.



Yep, another unicorn reporting in here.
Fired up the game a few minutes ago and had received all the gifts:
5 Reward cars (I hope it was 5 for tier 7), the WRX STi for playing the demo and 2.1 mil Cr.
It's happening.
Rank: Driver's Permit
#431 Posted : Thursday, October 2, 2014 5:21:56 PM(UTC)
Originally Posted by: Mechberg Go to Quoted Post
[UPDATE: 10/2/14 1:30 p.m.]

A quick update from me today. We continue to monitor our server issues, working towards stabilization for all players. The team here at Turn 10 is working hard to get things running in a satisfactory way. This continues to be a top priority for us until these issues are resolved.

Also, lots of people are asking about not receiving your various rewards yet. This includes loyalty cars, Forza Rewards credits, etc. I want to reiterate: We are definitely aware of these issues and these rewards are being sent out. In fact, many Forza Horizon 2 players have already received their rewards. With regard to Forza Rewards in particular, if you have redeemed your Rewards here on the Forza Web site or via Forza Hub you will be receiving your rewards. The server issues we are experiencing means they are going out more slowly than we'd like but they are going out.

As always, thanks for your patience.

--

[UPDATE: 10/1 12:05 p.m.]

Hi All,

A few more updates for you:

  • Rewards payouts are starting to go out, including Forza Rewards, loyalty cars, etc. You can redeem your Forza Rewards today (and each month) over at the Rewards site, or by downloading the brand new Forza Hub app for Xbox One.


  • We are aware of the issue with people being unable to join Car Clubs in Forza Horizon 2 and are working on a solution.


  • Server stability should be much better than it was yesterday but we are keeping a close eye on performance today.


I've seen lots of people asking on various threads about "2x reward acceleration" for Forza Horizon 2 VIPs. To clarify: 2x reward acceleration refers to the doubling of gift value when using the wheelspin feature after leveling up. As a Forza Horizon 2 VIP, you receive double the value of the gifts that a non-VIP player receives. For example, where a non-VIP would win 20,000 credits after a wheelspin, a VIP would win 40,000. For car prizes, VIP members receive both the car AND the credit value for that car.

--
[UPDATE: 9/30 11:25 p.m.]

Hi folks,

A few updates for you tonight:

  • We have implemented a server-side fix for those players who have experienced issues with VIP functionality in Forza Horizon 2. With this fix, expected VIP behaviors should work as intended in the game (VIP badge next to your GT, 2x VIP wheelspins, VIP Car Pack cars cost zero credits on first purchase, etc.) As a precaution, we recommend you quit your current game of Horizon 2 and restart the game in order to see the corrected VIP functionality.

  • Some players who were part of the Xbox One October Preview program were experiencing crashing and freezing in Forza Horizon 2 and Forza Motorsport 5. An update was released earlier today and should be available to all Preview participants by tomorrow night. This update to the Xbox One OS should resolve those issues.

  • We have resolved the issue that allowed players to double-purchase VIP and/or the Forza Horizon 2 bundles. This should no longer be possible. We are currently investigating solutions for players that purchased this content more than once.

  • Some of our social features, like Rivals, livery sharing, etc. are seeing inconsistent performance for some of our players. While these features are generally working, some of them are performing more slowly than is ideal. The team is working to improve our online service performance.

  • Once the servers are stabilized, we will then get to sending out payouts for loyalty rewards cars, Forza Rewards payouts, etc.


Thanks again for all your patience with the launch of Forza Horizon 2.

--

[ORIGINAL POST] First of all, thanks to everyone that has purchased Forza Horizon 2 and is enjoying the game so far.

We wanted to keep you in the loop with what is happening regarding issues with VIP functionality and our intermittent launch day server issues. To that end, here's what's happening at Turn 10:

We are seeing intermittent connection issues with the game. As a result, we may be temporarily disabling some of our services from time to time to help determine the root cause. Clubs is an example of something that was temporarily disabled. These disruptions should be short in duration as we learn more about the problem and prepare a solution.

While debugging the connectivity issues above, we are also actively testing a fix for the VIP issue that some of you are experiencing. We hope to be in a state ASAP, where we can release fixes for both issues. Thanks for your patience. This is a top priority for us today.


Is my inability to join any online session also part of these connectivity issues? I have tested my connection and have found no problems. Also, my NAT type is open. I hope this gets fixed soon as I feel that I have bought half a game.
Rank: C-Class Racing License
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#432 Posted : Thursday, October 2, 2014 5:23:06 PM(UTC)
Didn't get any rewards yet!!
Rank: B-Class Racing License
#433 Posted : Thursday, October 2, 2014 5:23:32 PM(UTC)
Ok, so it's been 3 days and with all the problems I figured I'd play it safe and wait to redeem my tier 6 rewards. So tonight I read people seem to be getting their tier/loyalty cars and rewards as well as the demo car. So I go to the rewards page, choose redeem new rewards, then click redeem rewards (tier 6), and..... nothing. Nothing happens like I'm not clicking on it. It's highlighted and I click and nothing, over and over. Every other page on the site is working. Anyone else having this problem?? Guess I should've kept waiting. Oh well... At least my game has had no issues since day one. VIP, DLC and everything have worked fine for me. Probably just jinxed myself... Now I'm afraid to turn it on again...
Rank: Racing Permit
#434 Posted : Thursday, October 2, 2014 5:27:36 PM(UTC)
Still no rewards in-game...
Rank: On the Podium
#435 Posted : Thursday, October 2, 2014 5:35:04 PM(UTC)
my rewards page keeps going through periods of updating, and not. It should update me to Tier 7 at some point, idk when though I am sure I've passed the amount I need already, but.. blah. I'm patient but, this is the first time I've ever really had issues like this.

Verrückter Schakal | ­ ­ The Höllenhund
Rank: Driver's Permit
#436 Posted : Thursday, October 2, 2014 5:42:33 PM(UTC)
Originally Posted by: loki2371 Go to Quoted Post
Ok, so it's been 3 days and with all the problems I figured I'd play it safe and wait to redeem my tier 6 rewards. So tonight I read people seem to be getting their tier/loyalty cars and rewards as well as the demo car. So I go to the rewards page, choose redeem new rewards, then click redeem rewards (tier 6), and..... nothing. Nothing happens like I'm not clicking on it. It's highlighted and I click and nothing, over and over. Every other page on the site is working. Anyone else having this problem?? Guess I should've kept waiting. Oh well... At least my game has had no issues since day one. VIP, DLC and everything have worked fine for me. Probably just jinxed myself... Now I'm afraid to turn it on again...


It clearly said it could take up to four hours from the moment you redeem. Be patient.
Rank: Driver's Permit
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#437 Posted : Thursday, October 2, 2014 5:49:53 PM(UTC)
The rewards we have already redeemed, will we get them after this issue is fixed or wait until next month ? I have not gotten my rewards, tier reward car or the car from completing the demo.

Absolutely love Horizon 2 best purchase I made all year.
Rank: On the Podium
 1 user liked this post.
#438 Posted : Thursday, October 2, 2014 5:51:28 PM(UTC)
Originally Posted by: LamboLover13 Go to Quoted Post
Originally Posted by: loki2371 Go to Quoted Post
Ok, so it's been 3 days and with all the problems I figured I'd play it safe and wait to redeem my tier 6 rewards. So tonight I read people seem to be getting their tier/loyalty cars and rewards as well as the demo car. So I go to the rewards page, choose redeem new rewards, then click redeem rewards (tier 6), and..... nothing. Nothing happens like I'm not clicking on it. It's highlighted and I click and nothing, over and over. Every other page on the site is working. Anyone else having this problem?? Guess I should've kept waiting. Oh well... At least my game has had no issues since day one. VIP, DLC and everything have worked fine for me. Probably just jinxed myself... Now I'm afraid to turn it on again...


It clearly said it could take up to four hours from the moment you redeem. Be patient.


It's been over 24 hours for me after clicking redeem. Not only myself, but dozens of others too.

Verrückter Schakal | ­ ­ The Höllenhund
Rank: D-Class Racing License
#439 Posted : Thursday, October 2, 2014 6:07:01 PM(UTC)
no reward tier cars (tier 6) yet or the free car for playing the demo. As far as I understand this will show in messages in game. I haven't claimed my monthly reward yet. Please somebody point me in the right direction. I know they are still working on the server issues. And I'm grateful for the daily updates on how they are doing on the issue.
Rank: A-Class Racing License
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#440 Posted : Thursday, October 2, 2014 6:10:53 PM(UTC)
I'm still waiting patiently for my rewards to come in, hopefully soon; But i guess in the meantime, I'll work on my designs and vinyls.
LCE VIP: FM3, FM4, FH, FM5


FM6 Designs | FH3 Designs | FM7 Designs
Rank: Driver's Permit
 1 user liked this post.
#441 Posted : Thursday, October 2, 2014 6:20:35 PM(UTC)
Originally Posted by: VerrucktSchakal Go to Quoted Post
Originally Posted by: LamboLover13 Go to Quoted Post
Originally Posted by: loki2371 Go to Quoted Post
Ok, so it's been 3 days and with all the problems I figured I'd play it safe and wait to redeem my tier 6 rewards. So tonight I read people seem to be getting their tier/loyalty cars and rewards as well as the demo car. So I go to the rewards page, choose redeem new rewards, then click redeem rewards (tier 6), and..... nothing. Nothing happens like I'm not clicking on it. It's highlighted and I click and nothing, over and over. Every other page on the site is working. Anyone else having this problem?? Guess I should've kept waiting. Oh well... At least my game has had no issues since day one. VIP, DLC and everything have worked fine for me. Probably just jinxed myself... Now I'm afraid to turn it on again...


It clearly said it could take up to four hours from the moment you redeem. Be patient.


It's been over 24 hours for me after clicking redeem. Not only myself, but dozens of others too.


I havent gotten any rewards either, i redeemed on Tuesday, you stated that you read other comments and redeemed tonight. This is an issue with all games. Rockstar has the best games available and they even had problems at launch. My point is that this is a part of every gamers life, especially in the digital age. Patience wont hurt. T10 is working on it.

Edited by user Thursday, October 2, 2014 6:23:38 PM(UTC)  | Reason: Not specified

Rank: On the Podium
#442 Posted : Thursday, October 2, 2014 6:32:43 PM(UTC)
Originally Posted by: LamboLover13 Go to Quoted Post
Originally Posted by: VerrucktSchakal Go to Quoted Post
Originally Posted by: LamboLover13 Go to Quoted Post
Originally Posted by: loki2371 Go to Quoted Post
Ok, so it's been 3 days and with all the problems I figured I'd play it safe and wait to redeem my tier 6 rewards. So tonight I read people seem to be getting their tier/loyalty cars and rewards as well as the demo car. So I go to the rewards page, choose redeem new rewards, then click redeem rewards (tier 6), and..... nothing. Nothing happens like I'm not clicking on it. It's highlighted and I click and nothing, over and over. Every other page on the site is working. Anyone else having this problem?? Guess I should've kept waiting. Oh well... At least my game has had no issues since day one. VIP, DLC and everything have worked fine for me. Probably just jinxed myself... Now I'm afraid to turn it on again...


It clearly said it could take up to four hours from the moment you redeem. Be patient.


It's been over 24 hours for me after clicking redeem. Not only myself, but dozens of others too.


I havent gotten any rewards either, i redeemed on Tuesday, you stated that you read other comments and redeemed tonight. This is an issue with all games. Rockstar has the best games available and they even had problems at launch. My point is that this is a part of every gamers life, especially in the digital age. Patience wont hurt. T10 is working on it.


I didn't state that, you're mixing me up with someone else.


Verrückter Schakal | ­ ­ The Höllenhund
Rank: B-Class Racing License
 2 users liked this post.
#443 Posted : Thursday, October 2, 2014 6:38:12 PM(UTC)
Just got VIP, working beautifully!

Just actually spun my first wheelspin with VIP and got 165k!

82.5k x2.

Awesome!

BTW, kudos to T10 for trying to quickly get this problem resolved.
Rank: A-Class Racing License
#444 Posted : Thursday, October 2, 2014 6:40:58 PM(UTC)
I've got the VIP 2x wheelspin rewards and the VIP crown next to my name - but all the VIP cars in the autoshow are still requiring credits to purchase.
Handbrake is for parking
Rank: Driver's Permit
#445 Posted : Thursday, October 2, 2014 6:54:37 PM(UTC)
I'm having problems playing my digital copy, I'm at the main menu in a loading loop. Any suggestions
Rank: C-Class Racing License
 1 user liked this post.
#446 Posted : Thursday, October 2, 2014 6:58:22 PM(UTC)
Just got my Loyalty rewards, cars and credits. Also, VIP is now working for me. Cheers, T10.

P.S. - Please tell me that the pre-order cars will come as DLC later...I desperately want the Gallardo and California.
Rank: Driver's Permit
#447 Posted : Thursday, October 2, 2014 7:01:26 PM(UTC)
Originally Posted by: VerrucktSchakal Go to Quoted Post
Originally Posted by: LamboLover13 Go to Quoted Post
Originally Posted by: VerrucktSchakal Go to Quoted Post
Originally Posted by: LamboLover13 Go to Quoted Post
Originally Posted by: loki2371 Go to Quoted Post
Ok, so it's been 3 days and with all the problems I figured I'd play it safe and wait to redeem my tier 6 rewards. So tonight I read people seem to be getting their tier/loyalty cars and rewards as well as the demo car. So I go to the rewards page, choose redeem new rewards, then click redeem rewards (tier 6), and..... nothing. Nothing happens like I'm not clicking on it. It's highlighted and I click and nothing, over and over. Every other page on the site is working. Anyone else having this problem?? Guess I should've kept waiting. Oh well... At least my game has had no issues since day one. VIP, DLC and everything have worked fine for me. Probably just jinxed myself... Now I'm afraid to turn it on again...


It clearly said it could take up to four hours from the moment you redeem. Be patient.


It's been over 24 hours for me after clicking redeem. Not only myself, but dozens of others too.


I havent gotten any rewards either, i redeemed on Tuesday, you stated that you read other comments and redeemed tonight. This is an issue with all games. Rockstar has the best games available and they even had problems at launch. My point is that this is a part of every gamers life, especially in the digital age. Patience wont hurt. T10 is working on it.


I didn't state that, you're mixing me up with someone else.



My bad man im on a phone its a little hard to see at night. Ill own up to the mistake i made.
Rank: Driver's Permit
#448 Posted : Thursday, October 2, 2014 7:05:57 PM(UTC)
So to the people who all of a sudden are getting the cars and VIP working, did you have to restart your game or not

Edited by user Thursday, October 2, 2014 7:06:39 PM(UTC)  | Reason: Not specified

Rank: Driver's License
#449 Posted : Thursday, October 2, 2014 7:12:06 PM(UTC)
Redeemed my rewards around 12:00AM EST on October 1st, still haven't gotten anything. I really hope I wake up on my day off tomorrow and see my rewards in my inbox. I just don't understand why after release after repeated release of various games there is always "server" issues(or some other issue), learn from your mistakes/issues developers...
Rank: Driver's Permit
#450 Posted : Thursday, October 2, 2014 7:15:00 PM(UTC)
Originally Posted by: crunchy1X Go to Quoted Post
I've got the VIP 2x wheelspin rewards and the VIP crown next to my name - but all the VIP cars in the autoshow are still requiring credits to purchase.


I read somewhere deleting the demo will help make the VIP and DLC work better. For some reason it was attaching to the demo and not the full game. So this morning i deleted the demo and VIP and DLC worked right away for me. Also I'm a unicorn who has received my rewards.
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