Forums

• Forza Horizon 2 Issues - Updates from Mechberg on various issues at launch. "We are, in fact aware of a number of issues with the game that Forza community members have pointed out to us and are investigating solutions for them. If you want to keep up with the latest updates on this front, or report a problem you might be encountering with the game, you can either send us an e-mail at forzafb@microsoft.com or keep an eye on this thread."
  
• Forza Horizon 2 on Xbox 360 - Announcement from Mechberg about DLC and Rewards.
  
• Synching - It may look like the console is hanging, but sync may take hours to complete. Wait it out.
  
• First car meet keeps crashing the game - some successful solutions reported by users.
  
• "Unable to join session" - reporting and discussion. NAT, IPSEC, and DNS settings.
  
• "Installing content" prevents play - uninstall/reinstall the game as instructed.
  
• "Loading" at start screen - reporting and discussion.
  
• Engine hanging/audio while shifting - reporting and discussion.
  
• No new events appearing - reporting and discussion.
  
• Controller disconnecting - reporting and discussion.
  
• Gamesave reset/lost cars etc - reporting and discussion. Follow instructions provided by HeliosT10:
  Originally Posted by: HeliosT10

  If you could email forzafb@microsoft.com with the title "FH2 game save" explaining the problem, someone will try to help.
• DLC/VIP benefits for second accounts - Benefits are for the purchasing account. To purchase for a second account try using xbox.com.

Edited by user Tuesday, August 11, 2020 6:09:21 PM(UTC)  | Reason: Not specified

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• Horizon 2 Discussion - Game content discussion.
  
• Media Center - Posts of your photos and videos from the game.
  
• Fantasy Paint Booth - Show off your fantasy and original theme car designs for others to find in game.
  
• Race Paint Booth - Show off your replica racing car designs for others to find in game.
  
• Drift Lounge - Talk and tips about drifting.
  
• Tuner's Lounge - Post your shared tuning setups for others to find, and discuss tuning tips.
  
• Racer's Lounge - Meet other players and arrange cruises and competitive events.
  
• Show & Tell - Show off your stuff in your own thread.
  
• Club Lounge - Find clubs and recruit members.

Edited by user Monday, September 29, 2014 11:02:56 AM(UTC)  | Reason: Not specified

Originally Posted by: Mechberg

...
We are seeing intermittent connection issues with the game. As a result, we may be temporarily disabling some of our services from time to time to help determine the root cause. Clubs is an example of something that was temporarily disabled. These disruptions should be short in duration as we learn more about the problem and prepare a solution...

Originally Posted by: Mechberg

Originally Posted by: StormRaging

Are these intermittent connection issues the reason it takes 5 minutes for me to be able to launch online after I start the game? Also is this why I cannot do the Rivals events? I can get the descriptions but there is no A button to launch prompt.

These are the types of services that are experiencing problems, yes.

Edited by user Tuesday, September 30, 2014 4:06:02 PM(UTC)  | Reason: Not specified

• https://twitter.com/Forz...tatus/517414662497787904 - "Forza Rewards have begun to roll out for #ForzaHorizon2. Once redeemed, it can take time to appear in game."
  
• http://forums.forzamotor...10-1-12-05-p-m--PST.aspx -Redeem Rewards from the menu bar above or Forza Hub app.
  
• "We are aware of the issue with people being unable to join Car Clubs in Forza Horizon 2 and are working on a solution."
  
• "I've seen lots of people asking on various threads about "2x reward acceleration" for Forza Horizon 2 VIPs. To clarify: 2x reward acceleration refers to the doubling of gift value when using the wheelspin feature after leveling up. " There is no double XP for VIPs.

Edited by user Wednesday, October 1, 2014 3:02:27 PM(UTC)  | Reason: Not specified

Edited by user Friday, October 3, 2014 6:32:10 AM(UTC)  | Reason: Not specified

Originally Posted by: Mechberg

Another update for you:
...
1) For new players (those who just started playing the game and/or redeemed rewards today) we should be back to the standard wait between Forza Rewards redemption and fulfillment in the game, which is around four hours. If you find yourself waiting longer and unable to get your loyalty rewards or redeemed Forza Rewards, please let us know in this thread so we can follow up.

2) We are still not 100% caught up on Demo Car award fulfillment. (If you're not sure what that is, see this story on FM.net). These award cars were de-prioritized, as we wanted to get loyalty cars and Forza Rewards out first, and they are still being sent out through the weekend.
...

Thanks,
Brian

Edited by user Saturday, October 4, 2014 11:40:56 AM(UTC)  | Reason: Not specified

Originally Posted by: Mechberg

[UPDATE: 10/6 6:51 p.m.]

With the launch weekend of Forza Horizon 2 behind us, I wanted to keep you all in the loop on where we are with other game issues players are reporting to us. Some of these problems include various game freezes (such as when accessing leaderboards, or when entering the first Road Trip at Nice Massena), an issue where some players cannot load into Forza Horizon 2 from the main loading screen, controller disconnect problems with the game, as well as an issue we are seeing where strange characters sometimes appear on screen when players try to access leaderboards. We are aware of all of these issues and are busy working on solutions for them. I hope to be able to update you soon with more information.

In addition, a number of you have reported issues with still not receiving your Forza Rewards. We are investigating these instances on an individual basis and, once I have something more to report, I will do so in this thread.

Edited by user Monday, October 6, 2014 8:02:05 PM(UTC)  | Reason: Not specified

Edited by user Friday, October 17, 2014 12:51:47 PM(UTC)  | Reason: Not specified