Rank: Driver's Permit
#1 Posted : Monday, March 15, 2021 2:27:57 PM(UTC)
My account was stolen and I recently regained it when I entered the forza horizon 4 forum I had no access to any online / multiplayer functions despite the constant connection to the LAN network when I looked for more information on this subject that I have a shadow ban imposed on my account, what can I do to regain access to blocked functions?
Rank: Racing Permit
#2 Posted : Tuesday, March 16, 2021 8:47:30 AM(UTC)
Contact the customer support, if the problem still exists. There were recently some troubles to get connected to the FH4 Server the last few hours (between 16-20 hours ago). So may be the problem didn't bother you even now.

Cannot get online with game myself . all paid dlc was not available ingame.
Rank: Moderator
#3 Posted : Tuesday, March 16, 2021 11:10:13 AM(UTC)
Go through Forza Support, pinned and linked above.