Rank: Driver's Permit
#1 Posted : Sunday, December 27, 2020 11:07:37 AM(UTC)
Forza Horizon 4 displays this error when I try and launch on windows 10. Fully updated drivers and windows. I have been playing this game and Forza 7 for years. Just now both games do not start. The launch window displays for a second and then closes. Forza 7 gives no errors. Forza Horizon 4 displays can't open the app, check the windows store for more info .

Ive been playing Cyberpunk since it launched and Forza 7 and FH4 both worked fine before. I see there was a windows update which I applied and still did not fix the issue. I reinstalled Forza 7 with no the same issue still.

I see in my even viewer there are a lot errors pertaining to these games when I try and launch.

I did not do anything to my computer in regards to changing setting. I just updated my video drivers for cyberpunk. Ive played these games for years on this PC with no issue. Please help.

Please see this post with similar issues and no resolution.



Windows 10 Pro 64-bit (10.0, Build 19042) (19041.vb_release.191206-1406)

Both games worked before Dec 10th for sure
Rank: D-Class Racing License
#2 Posted : Monday, December 28, 2020 6:25:52 PM(UTC)
Link you point at talks about a Windows Store reset. Since that doesn't look to have helped you, I would suggest you go to the Store App and explicitly Sign Out, do a reboot and then log back into the Store App to see if that helps. This should be the same effect as doing the app reset but who really knows :-)

Independent of that your Windows version looks wrong - what you show looks like a blend of 20H2 and 20H1 - I'm on version of 20H2 with the Dec 2020 Cumulative Update and my build number shows as 19042.685.

Are you absolutely sure the 8-Dec-20 updates were fully applied - I suggest you do a full shutdown of Windows 10 (using the Power Icon from the Start menu), followed by a full reboot. If that doesn't fix things, try removing the latest Windows Update you have applied - KB4592438 is what shows as my 8-Dec-20 update that was applied.

If that doesn't improve anyhting, try removing Forza 7 and reinstalling; you won't lose any Forza progress as that would all have been saved to the Cloud and will get resynced when you start Forza again.

Rank: Driver's Permit
#3 Posted : Friday, January 15, 2021 12:54:24 PM(UTC)
I uninstalled the mainupdate and 2 security updates dated in December and still did not launch.

I have many error in windows log. Forza support have done nothing but saying they are looking into it. Every program on my PC works with out an issue including Cyberpunk. These two games do not. This is so annoying. FORZA TEAM PLEASE HELP you game worked for years on my PC. Here are two examples of errors. There are many tho.

Fault bucket 2123764044888616454, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.ApolloBaseGame_1.174.4791.2_x64__8wekyb3d8bbwe
P2: praid:forzamotorsport7
P4: 5d3a447d
P5: XboxIntegratedMultiplayer.dll
P6: 1706.10.0.0
P7: 39492980
P8: c0000005
P9: 0000000000022430

Attached files:

These files may be available here:

Analysis symbol:
Rechecking for solution: 0
Report Id: 2730acba-6b6a-4494-92df-e7a5bae2c6fc
Report Status: 268435456
Hashed bucket: 18127d0369b6bb09dd7920258a552e06
Cab Guid: 0

Faulting application name: ForzaMotorsport7.exe, version:, time stamp: 0x5d3a447d
Faulting module name: XboxIntegratedMultiplayer.dll, version: 1706.10.0.0, time stamp: 0x39492980
Exception code: 0xc0000005
Fault offset: 0x0000000000022430
Faulting process id: 0x3300
Faulting application start time: 0x01d6eb7f50561757
Faulting application path: C:\Program Files\WindowsApps\Microsoft.ApolloBaseGame_1.174.4791.2_x64__8wekyb3d8bbwe\ForzaMotorsport7.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.ApolloBaseGame_1.174.4791.2_x64__8wekyb3d8bbwe\XboxIntegratedMultiplayer.dll
Report Id: 2730acba-6b6a-4494-92df-e7a5bae2c6fc
Faulting package full name: Microsoft.ApolloBaseGame_1.174.4791.2_x64__8wekyb3d8bbwe
Faulting package-relative application ID: forzamotorsport7