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#1 Posted : Friday, August 7, 2020 5:32:17 PM(UTC)
Well the last 2 days or so I cannot load forza 7. ITs saying my save game has been corrupted and to delete them. But Its give no instructions to do so except email forza for help. So thats what I did and am waitng a reply. Anyone know how to fix this I have over 90 hours and dont know what to do. I cant even play the game at all.

This where my saves are? All google searches do not 100% confirm this is the location. I copied my files but have not deleted them yet.

Why is there no instructions to delete the saves on a pc as thats the platform Im using. That terrible error message.


[img=https://drive.google.com/file/d/1KLxxMX7mujWBdHDmhQXOreNVM0vtmoCz/view?usp=sharing]PC load Failed[/img]
Rank: Driver's Permit
#2 Posted : Tuesday, August 11, 2020 9:04:30 PM(UTC)
I had the same issue with a corrupted game save in the cloud. This is how I was able to start from scratch again and overwrite the corrupted cloud save:

1. Reset the App in Windows Settings/Apps/FM7/Advanced Options
2. Start the Game
3. Cancel the Sync
4. Go through the starting sequence
5. Quit FM7
6. Start FM7
7. Select local game save

Your progress and cars will be gone.

I had logged a call with Forza Support and they said, they couldn't restore any lost progress.
Rank: Driver's Permit
#3 Posted : Tuesday, August 11, 2020 9:05:05 PM(UTC)
deleted post

Edited by user Tuesday, August 11, 2020 9:07:01 PM(UTC)  | Reason: Not specified

Rank: Driver's Permit
#4 Posted : Monday, November 9, 2020 3:14:56 AM(UTC)
I had the same experience as FurrySpy815. After waiting for a week for Forza Support to look into it, I bit the bullet and abandoned my corrupted save with a bunch of claimed reward credits and cars, but little career progress. I followed the same steps FurrySpy815 posted except that canceling the sync wasn't enough. I needed to completely disconnect from the internet to prevent the game from syncing with the cloud. After creating a clean local save, I was able to reconnect to the internet and overwrite the bad save in the cloud.

Feels bad to give up on that save, but at least I can play now. If it happens again, I'll give up on FM7.

Rank: Driver's Permit
#5 Posted : Saturday, December 12, 2020 3:19:46 AM(UTC)
Hi all, i have same problem now. When i try to create new local save via steps from FurrySpy815, i get new error - The signed in profile has changed. So Im unable to recreate my save.
Im discussing it with official support for more than 2 months, but they still sending me the same **** - DO IT VIA PROVIDED STEPS.

Can someone help me?
Rank: Driver's Permit
#6 Posted : Thursday, January 21, 2021 6:32:08 PM(UTC)
this is the best info i have found for this issue.


Be prepared for a long wait time to re-sync with the cloud save...
Rank: Driver's Permit
#7 Posted : Friday, January 22, 2021 9:35:42 AM(UTC)
It appears that this has been an ongoing problem for a long time now. It's a bit galling to read "This error is not something the users can prevent, so wait for an official patch" in an article written 6 months ago (https://gamingdope.com/how-to-fix-forza-motorsport-7-load-failed-in-windows/). One thing I'm absolutely certain about is that I will not be doing is starting career mode over again from scratch.

I knew better than to invest any time or money into a Microsoft game, so shame on me for trusting them again. Won't happen again.