Rank: Driver's Permit
#1 Posted : Saturday, August 1, 2020 3:22:03 AM(UTC)

My partner had to buy a new Xbox one as her old Xbox on broke.

She has downloaded her profile and the games etc, but the FH4 DLC which I gifted to her is missing. When she’s searched for the DLC, it says that she has to buy it again.

How can this be when I gifted it to her?

Thank you in advance.
Rank: Driver's License
#2 Posted : Monday, August 3, 2020 5:12:29 AM(UTC)
Your better off asking Microsoft bud ;) they'll find out why and help you sort it out ;)