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Rank: Driver's License
#126 Posted : Tuesday, May 5, 2020 10:15:29 AM(UTC)
Recently when Launching Forza Horizon 4, the game crashes after a few minutes or even during loading, the game decides to crash.

I've tried everything the Forza Support has suggested on their site and ofcourse reinstalling the game with no result.

This is the message I get in the Event Logs application (It's in Dutch so I'll translate):

Naam van toepassing met fout: ForzaHorizon4.exe, versie: 0.0.0.0, tijdstempel: 0x5e8e30ad
Naam van module met fout: unknown, versie: 0.0.0.0, tijdstempel: 0x00000000
Uitzonderingscode: 0xc0000005
Foutmarge: 0x000000019df6dfa0
Id van proces met fout: 0x2b94
Starttijd van toepassing met fout: 0x01d623065e43fc36
Pad naar toepassing met fout: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.410.986.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
Pad naar module met fout: unknown
Rapport-id: 39e4fd89-5f22-4f68-9b0d-b68b0cf24cde
Volledige pakketnaam met fout: Microsoft.SunriseBaseGame_1.410.986.2_x64__8wekyb3d8bbwe
Relatieve toepassings-id van pakket met fout: SunriseReleaseFinal

Faulting application name: ForzaHorizon4.exe, version: 0.0.0.0, time stamp: 0x5e8e30ad
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x000000019df6dfa0
Faulting process id: 0x2b94
Faulting application start time: 0x01d623065e43fc36
Faulting application path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.410.986.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
Faulting module path: unkown
Report Id: 39e4fd89-5f22-4f68-9b0d-b68b0cf24cde
Faulting package full name: Microsoft.SunriseBaseGame_1.410.986.2_x64__8wekyb3d8bbwe
Faulting package-relative application ID: SunriseReleaseFinal

I don't know how to fix this issue, Forza Forums say it will be fixed with an update and I hope my game will fix itself tomorrow (Wednesday 6 May, 2020) when the update drops...
Rank: Driver's Permit
 1 user liked this post.
#127 Posted : Wednesday, May 6, 2020 11:24:40 PM(UTC)

played for a long time, now the game crashes! what to do!?
Crash Forza

Rank: Driver's Permit
#128 Posted : Thursday, May 7, 2020 6:48:16 AM(UTC)
Hi my game is crash with error plz help my im desactivate my antivirus, windows explorer and my microphone

Nom du journal :Application
Source : Application Hang
Date : 07/05/2020 13:53:21
ID de l’événement :1002
Catégorie de la tâche :(101)
Niveau : Erreur
Mots clés : Classique
Utilisateur : N/A
Ordinateur : DESKTOP-GEEJ75S
Description :
Le programme ForzaHorizon4.exe version 0.0.0.0 a cessé d'interagir avec Windows et a été fermé. Pour voir si plus d'informations sur le problème sont disponibles, vérifiez l'historique des problèmes dans le Panneau de configuration Sécurité et maintenance.
ID de processus : 32e0
Heure de début : 01d62465f70d8913
Heure d'arrêt : 4294967295
Chemin d'accès à l'application : D:\WindowsApps\Microsoft.SunriseBaseGame_1.415.400.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
ID de rapport : f83089a8-e876-4c12-950c-03192467fabc
Nom complet du package défectueux : Microsoft.SunriseBaseGame_1.415.400.2_x64__8wekyb3d8bbwe
ID de l'application relative à un package défectueux : SunriseReleaseFinal
Type de blocage : Activation
XML de l’événement :
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2020-05-07T11:53:21.610495000Z" />
<EventRecordID>41715</EventRecordID>
<Channel>Application</Channel>
<Computer>DESKTOP-GEEJ75S</Computer>
<Security />
</System>
<EventData>
<Data>ForzaHorizon4.exe</Data>
<Data>0.0.0.0</Data>
<Data>32e0</Data>
<Data>01d62465f70d8913</Data>
<Data>4294967295</Data>
<Data>D:\WindowsApps\Microsoft.SunriseBaseGame_1.415.400.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe</Data>
<Data>f83089a8-e876-4c12-950c-03192467fabc</Data>
<Data>Microsoft.SunriseBaseGame_1.415.400.2_x64__8wekyb3d8bbwe</Data>
<Data>SunriseReleaseFinal</Data>
<Data>Activation</Data>
<Binary>410063007400690076006100740069006F006E0000000000</Binary>
</EventData>
</Event>
Rank: Driver's License
#129 Posted : Thursday, May 7, 2020 10:39:52 AM(UTC)
Originally Posted by: MrPoulex Go to Quoted Post
Hi my game is crash with error plz help my im desactivate my antivirus, windows explorer and my microphone

Nom du journal :Application
Source : Application Hang
Date : 07/05/2020 13:53:21
ID de l’événement :1002
Catégorie de la tâche :(101)
Niveau : Erreur
Mots clés : Classique
Utilisateur : N/A
Ordinateur : DESKTOP-GEEJ75S
Description :
Le programme ForzaHorizon4.exe version 0.0.0.0 a cessé d'interagir avec Windows et a été fermé. Pour voir si plus d'informations sur le problème sont disponibles, vérifiez l'historique des problèmes dans le Panneau de configuration Sécurité et maintenance.
ID de processus : 32e0
Heure de début : 01d62465f70d8913
Heure d'arrêt : 4294967295
Chemin d'accès à l'application : D:\WindowsApps\Microsoft.SunriseBaseGame_1.415.400.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
ID de rapport : f83089a8-e876-4c12-950c-03192467fabc
Nom complet du package défectueux : Microsoft.SunriseBaseGame_1.415.400.2_x64__8wekyb3d8bbwe
ID de l'application relative à un package défectueux : SunriseReleaseFinal
Type de blocage : Activation
XML de l’événement :
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2020-05-07T11:53:21.610495000Z" />
<EventRecordID>41715</EventRecordID>
<Channel>Application</Channel>
<Computer>DESKTOP-GEEJ75S</Computer>
<Security />
</System>
<EventData>
<Data>ForzaHorizon4.exe</Data>
<Data>0.0.0.0</Data>
<Data>32e0</Data>
<Data>01d62465f70d8913</Data>
<Data>4294967295</Data>
<Data>D:\WindowsApps\Microsoft.SunriseBaseGame_1.415.400.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe</Data>
<Data>f83089a8-e876-4c12-950c-03192467fabc</Data>
<Data>Microsoft.SunriseBaseGame_1.415.400.2_x64__8wekyb3d8bbwe</Data>
<Data>SunriseReleaseFinal</Data>
<Data>Activation</Data>
<Binary>410063007400690076006100740069006F006E0000000000</Binary>
</EventData>
</Event>


The Forza Support already put this up at "Known Issues"
Link: https://support.forzamot...1991068-FH4-Known-Issues

Rank: Driver's License
 1 user liked this post.
#130 Posted : Thursday, May 7, 2020 3:01:39 PM(UTC)
Me too.

First I lost my save after months playing, then after reinstalling the game 5 times and it still didn't work, I tried reinstalling Windows again and it didn't work either. Then I decided to start a new save to have something to do, now after 1 day playing the nightmare started again, but now it's after starting the animation of the car leaving the house.
Win10 1909 | Ryzen 3900x | 64 GB DDR 4 | 2x 1 TB Corsair NVME | RTX 2080 ti 12 GB
XboxLive: L VultUx L
Rank: Driver's License
#131 Posted : Friday, May 8, 2020 12:51:58 AM(UTC)
Since the April 16 windows update with A Volute's Nahimic Software, I and countless others have faced constant fh4 crashes on PC. I had to download alternative drivers from MSI support site for both realtek and nahimic. I had to then update nahimic from the windows storefront. That worked until last night's windows update when another Nahimic update compounded the situation. It crashed FH4 constantly on my pc whenever I tried to exit the festival and drive. The solution posted was to disable the nahimic service. Several recent videos show how to do it. Once disabled, FH4 on the pc works flawlessly without freezing or crashing.

Nahimic software had a two star out of five rating. Customers don't have much nice to say about it. Yet, it gets shoved down our throats in a windows update...

With that in mind, I have two requests: 1. Turn down the intial volume when entering Forza Horizon 4 on the PC. 2. Please test windows updates and prevent them from being distributed when they crash your game. I have an MSI z390 gaming edge AC mb with 16gb ram and an nvidia 2080 ti. Less than a year old. All my drivers were up to date... And then comes the windows update... Seven hours spent diagnosing and temporarily spent rectifying the problems TWICE. Ugh.
Rank: Driver's Permit
#132 Posted : Friday, May 8, 2020 12:58:52 AM(UTC)
Support for this game is pathetic. I get asked to provide any event logs I have, which I do. I get told to try rolling back my drivers, which i do and didnt fix any crashing. I tell them this, and get the exact same copy pasted message I recieved in the first place telling me to send any event logs.

What an embarrassment. Clearly I'm not the only one suffering this either. Every time I want to play the game, I have to reinstall all 70 GB of it.
Rank: Driver's License
#133 Posted : Friday, May 8, 2020 7:05:01 AM(UTC)
I don't think the problem is with Windows Update because I have other 7 games from GamePass that work fine and even FH 4 worked for almost 2 years without any problem for me.

What I see looks like a save corruption, because the game crashed then after the crash the game stopped work.

Hope they solve this because I don't want to start over again.
Win10 1909 | Ryzen 3900x | 64 GB DDR 4 | 2x 1 TB Corsair NVME | RTX 2080 ti 12 GB
XboxLive: L VultUx L
Rank: Driver's License
#134 Posted : Friday, May 8, 2020 8:50:04 AM(UTC)
Originally Posted by: Cheat3r2499 Go to Quoted Post

played for a long time, now the game crashes! what to do!?
Crash Forza



I've got the exact same problem, I guess we'll have to wait for a fix from a windows update, driver update or forza update!
Rank: Driver's License
#135 Posted : Friday, May 8, 2020 8:51:12 AM(UTC)
FOR EVERYONE WHO IS EXPERIENCING CRASHES:

Quote from W0LFayame on the Forza Support site:

"If you are seeing Hang type: Application Hang or an Activation Error then you will need to wait, as we are still investigating this issue, Any other codes please submit to us, so we can try and help. you can stay updated on our Discord or support page for this fix,

Thank you,
W0LFayame"

Link: https://support.forzamot...659cd5493a64c7965e6e5aa3
Rank: Driver's License
 3 users liked this post.
#136 Posted : Friday, May 8, 2020 10:06:43 AM(UTC)
FWIW, this was the solution for me...

https://www.youtube.com/watch?v=dAregRet7p8
Rank: Driver's Permit
 1 user liked this post.
#137 Posted : Friday, May 8, 2020 2:39:00 PM(UTC)
Recent update was done on Nahimic and after ForzaH4 kept crashing / closing. Switch off Nahimic service as suggested above and that does the trick. I have played without as issues.
Rank: Driver's License
#138 Posted : Friday, May 8, 2020 3:16:11 PM(UTC)
Originally Posted by: FwyFlyer Go to Quoted Post
FWIW, this was the solution for me...

https://www.youtube.com/watch?v=dAregRet7p8


Thank you, but this not solved the problem, I did a fresh install of Windows and I installed only FH4, same error when the car start to leave the player house.

I think my save was corrupted again, I will open a ticket to try to revert to a old save.
Win10 1909 | Ryzen 3900x | 64 GB DDR 4 | 2x 1 TB Corsair NVME | RTX 2080 ti 12 GB
XboxLive: L VultUx L
Rank: B-Class Racing License
#139 Posted : Friday, May 8, 2020 4:30:48 PM(UTC)
Mines crashing during start up off the cross country championship its s new way it starts for some reason weird that
Rank: Driver's License
 1 user liked this post.
#140 Posted : Saturday, May 9, 2020 3:48:33 AM(UTC)
HOW TO FIX

your game from crashing with an error in the event logs:

1. Open System Configuration;
2. Go to the Services tab;
3. Check the "hide Microsoft services"-box;
4. Look for "Nahimic service" and uncheck the box;
5. Restart your pc.

That should fix Forza Horizon 4 from crashing on startup etc.

You might need to reset Forza Horizon 4 in the app settings first to get it to work:

1. Open Settings;
2. Go to Apps;
3. Look for Forza Horizon 4;
4. Click on Advanced settings;
5. Click the "Reset app" button.

These steps should fix your game, but you might need to reïnstall Forza Horizon 4!
Rank: Driver's Permit
#141 Posted : Saturday, May 9, 2020 8:06:54 PM(UTC)
Hello,

i have a problem, when i start the game i can easily start the benchmark and the game runs at 120 FPS. But ingame as long as I am in the house menu it still works. When I leave the house the game crashes immediately or sometimes after 30 seconds.

SPECS:
https://photos.app.goo.gl/ndKjjuBnYMRSqHGB9



Can anyone help me?
Rank: Driver's License
 1 user liked this post.
#142 Posted : Saturday, May 9, 2020 10:57:34 PM(UTC)
See the last couple of pages of Crashes and Freezes a few threads below. If you have an MSI motherboard, Nahimic is probably the cause of your issues. I had exactly that problem and the solution is spelled out in the thread. For Asus motherboards, on the other hand, many had to disable windows sonic. Moreover, the problems do vary. But, yours is very likely easily solved by reading the end of the 6 page thread below.
Rank: Driver's Permit
#143 Posted : Sunday, May 10, 2020 12:07:37 AM(UTC)
Yes i have a MSI x570 Mainboard.

and i noticed that when i start the game and the logo of playground an the other logos are in a strage resolution ratio.
Rank: Driver's Permit
#144 Posted : Sunday, May 10, 2020 1:44:52 AM(UTC)
And the game is dead for me again. Reinstalled it entirely on Friday night, played it all day Saturday and Sunday morning, now it's crashing at the exact same spot it was before with the exact same error in the event log.

What's even the point in raising tickets, they clearly dont bother to read them and just shell out copy paste responses then ignore replies saying they dont work. I dont have an MSI board, and I dont have this "Nahimic service" to stop it.

This is infuriating. What the hell did I pay money for? A game I need to reinstall every 2 days?
Rank: Driver's Permit
#145 Posted : Sunday, May 10, 2020 2:18:31 PM(UTC)
[Mod Edit - all posts must be in English only; please translate your text before posting on the forums - MM]

Edited by user Monday, May 11, 2020 1:49:18 PM(UTC)  | Reason: Not specified

Rank: Driver's Permit
#146 Posted : Monday, May 11, 2020 10:24:11 AM(UTC)
Hi guys,

I've reinstalled my win10 pc incuding forza horzion 4 and now this message pops up. I can't even enter the game anymore. Please help me. Don't tell me my save is gone, I played since day 1 and I unlocked everything except 10-20 cars or so. I played for I don't know how many hours. I was level 160 or something.

What do I need to do? Contact support or something?

I've tried to reinstall, delete save, reset etc etc.
Rank: Driver's Permit
#147 Posted : Monday, May 11, 2020 10:54:12 AM(UTC)
Hi,
For a reason that I don't know, yesterday, my forza horizon 4 has crashed.
I don't wanna reset my pc because I will lost my progression,
Help!
Rank: Driver's Permit
#148 Posted : Monday, May 11, 2020 6:19:38 PM(UTC)
I have tried all the recommended steps to fixing this, such as turning off the mic, restarting, resetting the game, turned off antivirus, and more and the game still crashes. I really wanted the celica yet this is really making me angry I would really appreciate any help.
Rank: Driver's Permit
#149 Posted : Monday, May 11, 2020 8:04:08 PM(UTC)
Same issue. I just installed Nvidia RTX2070 Super and now Horizon 4 crashes randomly.

Rank: Driver's License
#150 Posted : Tuesday, May 12, 2020 5:45:07 AM(UTC)
Originally Posted by: Vortifyne Go to Quoted Post

The Forza Support already put this up at "Known Issues"
Link: https://support.forzamot...1991068-FH4-Known-Issues

known issue 5 days ago
problem complain for 6 months...

That is my errorr

[code]
Quote:
Version=1
EventType=MoAppHang
EventTime=132337644383717786
ReportType=3
Consent=1
UploadTime=132337644384982697
ReportStatus=268435456
ReportIdentifier=b59d015e-6b16-4c5d-b6f8-86d7f1ecbc14
IntegratorReportIdentifier=199fdb72-dbce-42b4-96cd-0fcf8cfa6a7f
Wow64Host=34404
NsAppName=praid:SunriseReleaseFinal
AppSessionGuid=00004780-0001-0015-98d9-edc76228d601
TargetAppId=U:Microsoft.SunriseBaseGame_1.415.400.2_x64__8wekyb3d8bbwe!SunriseReleaseFinal
TargetAppVer=1.415.400.2_x64_!2020//05//01:11:06:52!80a86ce!ForzaHorizon4.exe
BootId=4294967295
TargetAsId=27664
UserImpactVector=4096
EtwNonCollectReason=4
Response.BucketId=ec19e80795dcc9f04df1dc7ed0f3916e
Response.BucketTable=5
Response.LegacyBucketId=2157748133716791662
Response.type=4
Sig[0].Name=Package Full Name
Sig[0].Value=Microsoft.SunriseBaseGame_1.415.400.2_x64__8wekyb3d8bbwe
Sig[1].Name=Application Name
Sig[1].Value=praid:SunriseReleaseFinal
Sig[2].Name=Application Version
Sig[2].Value=0.0.0.0
Sig[3].Name=Application Timestamp
Sig[3].Value=00000000
Sig[4].Name=Hang Signature
Sig[4].Value=07c1
Sig[5].Name=Hang Type
Sig[5].Value=4194304
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.18363.2.0.0.768.101
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Hang Signature 1
DynamicSig[22].Value=07c119e4c87ab1d6b6b9dbf735e96c51
DynamicSig[23].Name=Additional Hang Signature 2
DynamicSig[23].Value=dd31
DynamicSig[24].Name=Additional Hang Signature 3
DynamicSig[24].Value=dd31274add440dc39ebbe530d86483bb
DynamicSig[25].Name=Additional Hang Signature 4
DynamicSig[25].Value=07c1
DynamicSig[26].Name=Additional Hang Signature 5
DynamicSig[26].Value=07c119e4c87ab1d6b6b9dbf735e96c51
DynamicSig[27].Name=Additional Hang Signature 6
DynamicSig[27].Value=dd31
DynamicSig[28].Name=Additional Hang Signature 7
DynamicSig[28].Value=dd31274add440dc39ebbe530d86483bb
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=18363
OsInfo[3].Key=ubr
OsInfo[3].Value=778
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1033
OsInfo[7].Key=geoid
OsInfo[7].Value=227
OsInfo[8].Key=sku
OsInfo[8].Value=101
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=768
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=247895
OsInfo[15].Key=osinsty
OsInfo[15].Value=3
OsInfo[16].Key=iever
OsInfo[16].Value=11.778.18362.0-11.0.185
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=16350
OsInfo[19].Key=svolsz
OsInfo[19].Value=222
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=190318
OsInfo[22].Key=bldtm
OsInfo[22].Value=1202
OsInfo[23].Key=bldbrch
OsInfo[23].Value=19h1_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.18362.778.amd64fre.19h1_release.190318-1202
OsInfo[30].Key=buildflightid
OsInfo[30].Value=7eaa08b1-c591-468e-856a-91d9003d3550
OsInfo[31].Key=edition
OsInfo[31].Value=Core
OsInfo[32].Key=ring
OsInfo[32].Value=Retail
OsInfo[33].Key=expid
OsInfo[34].Key=containerid
OsInfo[35].Key=containertype
OsInfo[36].Key=edu
OsInfo[36].Value=0
FriendlyEventName=Stopped responding and was closed
ConsentKey=AppHangXProcB1
AppName=ForzaHorizon4.exe
AppPath=Z:\WindowsApps\Microsoft.SunriseBaseGame_1.415.400.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
ReportDescription=A problem caused this program to stop interacting with Windows.
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=2CE0652765C776DA0B55DEB77215BA21
MetadataHash=1332906916

[/code]
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