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Rank: Driver's Permit
#176 Posted : Monday, December 14, 2020 1:45:05 PM(UTC)
My saves were lost in the game forza horizon 4, although if you go to the account there are all achievements, and when the game starts, everything is like a clean slate, how can I fix it?
Rank: Driver's Permit
#177 Posted : Wednesday, December 16, 2020 3:51:07 PM(UTC)
Originally Posted by: MIDNYTE DUBH Go to Quoted Post
Originally Posted by: haazz97 Go to Quoted Post
...I was hoping maybe someone from support could take a look to my profile maybe? And if my progress is completely lost, can I just use someone else's save?

[img=https://gyazo.com/5bef722941bd837d77ad2cdb92cd1812]Proof[/img]


Firstly, your link won’t work if you write it like that - fixed 😉



Secondly, if you want Support to look at your issue you’ll have to submit a ticket - link can be found in the first stickied thread or via SUPPORT tab at the top of the page. Good luck, they seem to be rather busy at the mo.....



Thank you. Yes, I submitted a ticket, to which they responded twice with the same "Forza profile is no longer available with an error code or an Invalid Profile" message, that gives you a series of steps to fix that. Problem is, as I stated in the ticket, my game and profile is fine, but apparently, they won't care to read it. I actually just replied asking if it's a joke, I don't really know what to do.


Rank: Driver's Permit
#178 Posted : Friday, December 18, 2020 11:04:45 PM(UTC)
Hello, I am currently playing Forza Horizon 4 on PC. Whenever I try to download a tune or livery and such, it says saving game, and reads the error "The file failed to save. Please try your save again (0)". This has happened for multiple days now, and I have lost some of my progress. What do I do? Thanks.
Rank: Driver's Permit
#179 Posted : Sunday, December 20, 2020 8:51:38 PM(UTC)
file:///E:/YT%20Videos%20(Unedited)/Forza%20Horizon%204/Forza%20Horizon%204%202020.12.20%20-%2023.40.04.17.mp4

My game is not working properly please try and help me or get the game's attention to this. I have read everyone else's comments who have the same problem. I have hard restarted my computer multiple times, and it works for about 30 minutes, then nothing will save. I am getting very sick of the game doing this.
Rank: Driver's Permit
#180 Posted : Monday, December 21, 2020 4:59:18 AM(UTC)
[Mod Edit - all posts must be in English only - MM]

Edited by user Tuesday, December 22, 2020 7:06:20 AM(UTC)  | Reason: Not specified

Rank: Driver's Permit
#181 Posted : Tuesday, January 12, 2021 2:53:46 PM(UTC)
Honestly guys, i have enough of this game. I lost my save file because of a "ivalid profile" error. Contacted support, and downloaded all of my cars one by one while still losing my progress. The day after, SAME ERROR. Contacted support again, and while i was downloading my 600+ cars AGAIN i got the "too many saves" error, not allowing me to download MY cars for the SECOND TIME. I don't know what to say
Rank: Driver's Permit
#182 Posted : Monday, January 25, 2021 10:01:28 AM(UTC)
I resetted my PC cause I had a lot of useless stuff on it and games were running kinda bad. When I installed FH4 I had to choose between Local and Cloud saves obviously. I pressed on Local since it said its newer and my little brain thought newer=better. Instantly after clicking it I realised what I did and canceled it, relaunched FH4 and when I loaded my cloud saves I had nothing on it. Why did it override my cloud settings when I clicked on cancel??
Rank: B-Class Racing License
#183 Posted : Monday, January 25, 2021 10:58:31 AM(UTC)
You can try to contact support and see what can be done.

To your question, usual computer procedure of replacing a file is to first delete old and then copy the new one, so there's that.
Alfa Romeo - made in Italy, perfected in my garage
Rank: Driver's License
#184 Posted : Monday, January 25, 2021 1:50:39 PM(UTC)
I had this happen to me too. Support was unable to rescue my progress, but I was able to get my credits, costumes, emotes and horns as well as all of my cars, albeit without paint or upgrades. My paint library and saved tunes were there and needed to be reapplied (with their required cost). I still get errors with my thumbnails not accurately showing my cars and I can't use the auction house to sell cars. I can buy cars from the auction house and auto show successfully, but get errors when I do. I HOPE you don't have this problem. Good luck to you.
Rank: Driver's Permit
#185 Posted : Wednesday, February 3, 2021 3:39:10 PM(UTC)
FH4 PC EDITION- I was having sync problems earlier, so I tried many solutions. I moved drives (PC) , same thing. I uninstalled the game and re installed. Same thing. Then I restarted PC, and it started to sync progress. I I pressed the date from sync, and It was as if I was playing the game for the first time. I checked my xbox, same thing. Please help. I worked so hard on this account. I had a Lambo Veneno, many forza editions, most houses, carpass, millions of credits, GMC cyclone. I have also been working very hard to unlock the 599xxe. I did all of the winter challenges yesterday, waiting for the spring to come out tomorrow so I can get a backstage pass. This happened to me in Horizon 2, and Its ridiculous. I want my stuff back.
https://drive.google.com...-X8zhXj/view?usp=sharing

In the xbox app, my progress is still there^^^^. I have contacted support with no luck yet. Any solutions?
Rank: Driver's Permit
#186 Posted : Saturday, February 6, 2021 5:43:40 AM(UTC)
[Mod Edit - email address removed for privacy protection - MM]
currently have ticket open been 4 days.
Can’t get past loading stats screen. Tried delete save locally and restart game and console nothing. Can you please hurry up and sort it out.
Please reply ASAP. I’m shielding at home and this is all I have in my life right now.

Edited by user Saturday, February 6, 2021 9:00:56 PM(UTC)  | Reason: Not specified

Rank: Driver's Permit
#187 Posted : Sunday, February 21, 2021 6:08:23 PM(UTC)
they stole some cars from my garage mclaren f1 and mclaren f1 gt and some others i have posted on my profile. now they killed my xbox and deleted everything after an update. there are no xboxes in stores anywhere in my area unless way overpriced used and hacked, what can i do?
Rank: Driver's Permit
#188 Posted : Wednesday, February 24, 2021 6:17:19 PM(UTC)
hello my xbox name is efro9370 on pc windows 10

the last week i tried to just play forza horizon 4 but i got a stupid problem

i could not play with my save game and my lvl is 0 and the game starting evrything from the beginning and all my hours in the game and all my work is gone . i trayd all fix solution nothing worked for me and i unistall my windows10 3 time
and the sync didnt fix it[/u][/b]
Rank: Driver's Permit
#189 Posted : Saturday, March 6, 2021 4:54:07 PM(UTC)
I had over nine mil then when I logged back in again I kept my progress but only had 800k. Can I get my money back I promise I didn't spend it?
Rank: Driver's Permit
#190 Posted : Thursday, March 18, 2021 9:03:23 AM(UTC)
So a few days ago, Forza told me to synchronise data or whatever, but because it took forever and i had stuff to do, I had to close it. Later, when I opened it again, I had no more money and lost all my cars and had to start from the beginning. Is there any way to load the old data that was saved on the cloud?
Rank: Driver's Permit
#191 Posted : Friday, April 9, 2021 8:09:02 PM(UTC)
The game literally ate my Koenigsegg Jesko. I spent 600 FP on it, put it on the auction house, and it literally DISAPPEARED. Currently that car is 12 million credits on the AH, and I also lost 600 FP purchasing it.

I just keep getting automated replies "we cannot restore lost progress to your account". I am a casual gamer, a father, etc, and this is a huge huge sink of time for me that is just completely lost. "we cannot restore lost progress on your account" when its the game's fault/bad coding that lost me all of this time/effort.

What can be done here? Someone can't just look into my account, verify this story, and gift me a Jesko? If that's not possible, at least give me a bunch of super spins or something for what turns out to be a huge error in the game? I'm a VIP, I was going to buy the lego and fortune island DLC's, but this has left a very sour taste in my mouth.

Please help.
Rank: Driver's Permit
#192 Posted : Sunday, April 11, 2021 2:36:10 AM(UTC)
Playing on Xbox series X,yesterday the game crashed and now i cannot enter the game anymore?the infinite loading screen just keeps on loading the game after i press Start at MCLaren P1 Senna starting screen.save does not seem to be corrupted cause i dont see any error messages and the save itself looks okay,but the game does not load,is there any solutions for it?I'm not starting the new game,it was like 300 or 400hours of play time?i'm not doing it again!
Rank: Racing Permit
#193 Posted : Friday, April 23, 2021 12:51:54 PM(UTC)
Hi,

I need some help.

I’m playing FH4 via Game Pass Ultimate on Series S (bought new from Microsoft store). Been playing everyday for almost 3 months but today the game won’t load past the McLaren Senna opening titles and then pressing X (I think) to load the game. It just sits on the photos and my game stats toggling through multiple photos. Not sure what’s happened. A few times when saving a paint job, the game seems to get stuck with the saving game box open. I have left it a while, closed the game and it’s been fine. It’s only done that a couple times.

I have tried resetting, deleting locally saved game data but it won’t restore from the cloud, it just gives me error code 0x83860012. I’ve used a wired and wireless connection but i will try deleting that and resetting it up.

I have 2 gamer tags that I use on the same Series S console, can’t remember why but it was around the Forza Motorsport 3 time. The game opened perfectly fine but I reset the console keeping the games but now that one won’t load either.

Please help as I don’t want to lose my game file as I have made a lot of progress, lots of cars and only just finally got my favourite, the Hoonigan RS200.

As an experiment, I created another gamer tag and FH4 loaded up and worked fine.

Thanks
Andrew

Edited by user Friday, April 23, 2021 1:17:15 PM(UTC)  | Reason: Not specified

Rank: Driver's Permit
#194 Posted : Tuesday, April 27, 2021 4:27:55 AM(UTC)
I recently got a pc and dowloaded forza horizon 4 on it and while it was syncing data i accidently closed it. i loaded it up on my xbox and all the data is gone there too. i have no idea what to do.
Rank: Driver's Permit
#195 Posted : Sunday, May 9, 2021 6:14:29 PM(UTC)
Hi maybe someone already asked this and got answered.

I had to reinstall Forza H4 for my 10year old. But all his progress and cars are now gone (has to start from scratch)
I can see his achievements in the Xbox profile but how to solve this? How to just retrieve all his progress and cars?

Thanks in Advance
Rank: Driver's Permit
#196 Posted : Saturday, May 29, 2021 3:14:14 AM(UTC)
I saw that Forza Horizon 4 was installed on my SSD (250GB) so I wanted to install it to my HDD (1TB) so I uninstalled it from my SSD and installed it to HDD. When I start my game it says "Syncing data" and it gets stuck on 0%. So I tried to reinstall it to my SSD but I still got this message. I tried to disconnect my ethernet and then I could play but ALL my car paints are gone and I don't see any car pictures in my garage. When I turned on my ethernet while my game is running I couldn't join online because there is an error even though it says I'm still on my account (TizzyD5169). I hope someone can help me to get my car paints back and I can play online again. Maybe you can reset my account I don't know but I just hope I can play online again...
Rank: Driver's Permit
#197 Posted : Sunday, June 20, 2021 9:22:37 AM(UTC)
i recently got a new pc and wanted to play fh4 again but loggen om my account and all my progress was gone, any idea on how to recover it
Rank: Racing Permit
#198 Posted : Monday, June 21, 2021 2:55:00 AM(UTC)
Originally Posted by: TizzyD5169 Go to Quoted Post
I saw that Forza Horizon 4 was installed on my SSD (250GB) so I wanted to install it to my HDD (1TB) so I uninstalled it from my SSD and installed it to HDD. When I start my game it says "Syncing data" and it gets stuck on 0%. So I tried to reinstall it to my SSD but I still got this message. I tried to disconnect my ethernet and then I could play but ALL my car paints are gone and I don't see any car pictures in my garage. When I turned on my ethernet while my game is running I couldn't join online because there is an error even though it says I'm still on my account (TizzyD5169). I hope someone can help me to get my car paints back and I can play online again. Maybe you can reset my account I don't know but I just hope I can play online again...


be patient coz it stuck at 0% for 20min or even more, the complete download sometimes take a hour or more... so just be patient
Rank: Driver's Permit
#199 Posted : Friday, June 25, 2021 8:55:26 AM(UTC)
Any ideas on how to get the game to launch on Series X when it's stuck on the loading page? It will load on a Xbox One, so it's not a bad save on their servers. I've deleted the local save and forced a new sync with a save after using getting to play on Xbox One.
Rank: Driver's Permit
#200 Posted : Tuesday, July 20, 2021 7:20:51 PM(UTC)
I was originally playing FH4 on an XBox One S yesterday morning. I had paid for the Ultimate edition with all car packs etc.

Purchased a new XBox Series S and after the game started it did its long synch process but then found I no longer had VIP access or any of the DLC Packs etc originally paid for and had to re purchase them.

Did I do something wrong somewhere or miss something in the upgrade process. I am concerned as I have pre purchased FH5 Ultimate and don’t want to have a similar issue with this when it becomes available.
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