I dont know where to put this, I've requested tickets and the person who answered told me that if I sent in another ticket, they would perma ban me. How is this ok? I uploaded a vinyl that in no way violated code of conduct. I am not trying to start anything on the forums. But it's not fair to have a ban when all I do is tune. I uploaded a vinyl of a mountainside and titled it "ross." Not a single thing was wrong with the vinyl and I got banned anyway. Then I contact support and I get lied to telling me I'm a repeat offender and that if I kept asking them for proof of what I did wrong, they would further ban my account. This is not right at all. I get that people might make inappropriate Bob Ross vinyls, but mine wasn't. Also, no where in your code of conduct does it say I can't have a Bob Ross design. I got banned for nothing while I still see "free candy" paints everywhere. Please. All I'm asking is someone do proper investigation on this matter. I have proof I was wrongfully banned, and the person I talked to through support didn't like that.
[Mod Edit - Mountains and Bob Ross art are not violations and would not be the reason for enforcement. Reasons are listed in the Forza Support Enforcement Guidelines and Why Was I Banned? articles, including "inappropriate designs (profanity, drugs, sexual themes including 'Free Candy' etc)." and "When submitting a ticket or replying to a request for additional information, do not abuse or threaten Microsoft employees or post profane, bigoted, or otherwise provocative content. Disregard for these rules may result in the closure of your Case Review. Especially egregious violations may result in additional Xbox Live enforcement action." Enforcement issues are not open for discussion on the forums; you may only discuss them with Forza Support - do not spam the site when trying to discuss your case. - MM]Edited by user Friday, March 20, 2020 7:27:33 PM(UTC)
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