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Rank: Driver's License
#1 Posted : Tuesday, November 27, 2018 10:44:13 PM(UTC)
Most #Forzathon Live events complete normally. However, the game has crashed a few times in the last week while participating in these events.
The image suddenly freezes and then I am sent back to the Xbox Home page.
The crash has happened 4 times in the last week.
Interesting timing... There was an update on Nov 20...
Anyone else experiencing a similar issue?

Edited by user Monday, March 4, 2019 6:24:34 AM(UTC)  | Reason: Not specified

Rank: Driver's Permit
#2 Posted : Wednesday, November 28, 2018 12:27:49 AM(UTC)
Yep same here 9/10 it works would be nice if there came a fix one day.
Rank: Driver's Permit
#3 Posted : Wednesday, November 28, 2018 9:28:01 AM(UTC)
[Mod Edit - Profanity & user removed - D]

Edited by user Wednesday, November 28, 2018 10:14:44 AM(UTC)  | Reason: Not specified

Rank: Driver's Permit
#4 Posted : Thursday, November 29, 2018 6:38:53 PM(UTC)
I'm getting the same. I'm new to the game, it crashed on me for the first time this week, and then did so during every Forzathon Live event, at the 7-8 minute mark. I've never completed a Live event because of this.
Rank: B-Class Racing License
 1 user liked this post.
#5 Posted : Friday, November 30, 2018 7:07:51 AM(UTC)
I can confirm this. However, today the game crashed 2 times in succession, both during #Forzathon Live events. I noticed that I was using the same car during both events:

2018 Alfa Romeo Stelvio Quadrifoglio (upgraded with off-road suspensions and tires, and to S1 class)

I don't know if it depends on the car but it's suspicious that I always get the crash while using this one. The crash happened before a few times, too, I don't remember, however, if I was using the same car then as well. But maybe it is a good starting point investigating this issue.

What happens is the game completely freezes (both picture and sound) and after a few seconds it crashes to the Xbox Dashboard. I'm using a One X console.
Rank: Driver's License
#6 Posted : Monday, December 3, 2018 12:09:29 PM(UTC)
My game crashed 2 times on Saturday. Coincidentally or not, the freezing happened both times after having jumped the same danger sign (Reservoir Ridge) during the third round driving the same car (Lamborghini Huracan).
Rank: Driver's License
#7 Posted : Monday, December 3, 2018 9:32:14 PM(UTC)
This is becoming very annoying!
It just froze again while doing the third round in the Windmill danger sign using the Lamborghini Huracan.

Questions to the developers:
1. Is this what buying the Ultimate Edition before the title was officially released get you?
2. As suggested in another post in a different thread, will we users get FP that we stopped earning credited? I have stopped winning 420 FP so far, enough to buy 1 Forza Edition car or 2 of the non-FE cars in the Forzathon shop.

* Ticket 13448 is already opened.
* Please add your comment to this thread if you have been experiencing this problem, in hopes that developers will address the issue faster if it is happening to more people Thanks to the people who have commented already.
Rank: Driver's License
#8 Posted : Thursday, December 6, 2018 10:27:11 PM(UTC)
It happened again. Same danger sign (Windmill), same round (third), same car (Lamborghini Huracan), different season (Winter just started today).
Rank: Driver's Permit
#9 Posted : Tuesday, December 11, 2018 2:38:21 PM(UTC)
Happens to me about three to five times a day. Usually during the second or third round. I got the ultimate AFTER already spending the $20 on VIP. Over paid and still getting it handed to me. When are you guys going to fix this. I’ve lost out on 680 points!!!!
Rank: Driver's License
#10 Posted : Thursday, December 13, 2018 11:46:28 AM(UTC)
It happened again last night: Third round, different danger sign, different car.

Request to the moderator: Can you merge this thread with the "Horizon 4 Online Play is a Huge Disappointment" one?
Rank: Driver's License
#11 Posted : Friday, December 14, 2018 12:30:29 PM(UTC)
Since the Fortune Island update (not actually purchased yet) my game has crashed back to the Xbox home screen 3 times consecutivly, in fact I haven't been able to complete a Forzathon Live event at all since the update causing a probable loss of 180 points so far. On each occasion the crash to home happened within seconds of the event starting...not even enough time to get to the first event. On all 3 occasions I was in the Dodge Demon, Spring season, had arrived at the starting point with a minimum of 3 minutes to spare.

SETUP:- Xbox One S ... Current system and game versions ... White controller ... Duracell batteries ... Playing in a practically prone position ... Girlfriend feeding me grapes

Well the more info they have the easier it will be to fix ... Yes
Rank: D-Class Racing License
#12 Posted : Friday, December 14, 2018 12:44:02 PM(UTC)
I already posted this in another thread, but I wanted to confirm this problem as getting worse since the Dec. 13th update and release of Fortune Island. I have done at least 10 Live events on FI, but it has crashed over half of the time, almost always in the third round.

Playing on xbox one s.

Edited by user Friday, December 14, 2018 12:46:59 PM(UTC)  | Reason: Not specified

"I knew I should have brought demon chasing shoes!"
Rank: Driver's Permit
#13 Posted : Friday, December 14, 2018 12:59:08 PM(UTC)
Can confirm this too
Rank: Driver's Permit
#14 Posted : Monday, December 17, 2018 1:09:59 PM(UTC)
Last two forzathon events on Fortune Island crashed out to the home page in the 3rd round! Not too bothered about the FP as it's easy to make, but would like this bug fixed as it's a bit frustrating.
Rank: Driver's License
#15 Posted : Monday, December 17, 2018 3:33:09 PM(UTC)
Originally Posted by: Floydntull Go to Quoted Post
Since the Fortune Island update (not actually purchased yet) my game has crashed back to the Xbox home screen 3 times consecutivly, in fact I haven't been able to complete a Forzathon Live event at all since the update causing a probable loss of 180 points so far. On each occasion the crash to home happened within seconds of the event starting...not even enough time to get to the first event. On all 3 occasions I was in the Dodge Demon, Spring season, had arrived at the starting point with a minimum of 3 minutes to spare.

SETUP:- Xbox One S ... Current system and game versions ... White controller ... Duracell batteries ... Playing in a practically prone position ... Girlfriend feeding me grapes

Well the more info they have the easier it will be to fix ... Yes


yep ever since the update and dlc launch my game crashes regardless of what i'm doing now at least 6-7 times a day. I have tried to contact support and have gotten no answers. I had no crashing issues until after this latest update, Honestly the game is really unplayable in this state.
Rank: Driver's Permit
#16 Posted : Monday, December 17, 2018 4:20:03 PM(UTC)
And for a third time tonight, crashed back to the home screen when at stage 3 of the Forzathon!
Rank: Driver's Permit
#17 Posted : Monday, December 17, 2018 5:12:37 PM(UTC)
Game just crashed out of a #Forzathon Live event, round 2. I have been having an issue the game crashing : start on Fortune Island,play there for a bit,head back to Britain, crashed within 30 minutes. not always during Live events, but it does happen.Should we not have the Island set as home base to strt?will that help the issue? has be happening since Island launch/update
Rank: Driver's Permit
#18 Posted : Tuesday, December 18, 2018 3:08:10 AM(UTC)
Just launched the game, "Welcome back"... Crash... Tried to relaunch the game, "Forza Horizon 4 seems to be taking a long time".... Not an enjoyable experience just now guys!
Rank: Driver's Permit
#19 Posted : Tuesday, December 18, 2018 4:15:47 AM(UTC)
Originally Posted by: Strat Guy 92 Go to Quoted Post
Originally Posted by: Floydntull Go to Quoted Post
Since the Fortune Island update (not actually purchased yet) my game has crashed back to the Xbox home screen 3 times consecutivly, in fact I haven't been able to complete a Forzathon Live event at all since the update causing a probable loss of 180 points so far. On each occasion the crash to home happened within seconds of the event starting...not even enough time to get to the first event. On all 3 occasions I was in the Dodge Demon, Spring season, had arrived at the starting point with a minimum of 3 minutes to spare.

SETUP:- Xbox One S ... Current system and game versions ... White controller ... Duracell batteries ... Playing in a practically prone position ... Girlfriend feeding me grapes

Well the more info they have the easier it will be to fix ... Yes


yep ever since the update and dlc launch my game crashes regardless of what i'm doing now at least 6-7 times a day. I have tried to contact support and have gotten no answers. I had no crashing issues until after this latest update, Honestly the game is really unplayable in this state.


Same with me. Before the december update, things were pretty normal. A crash here or there isn't too bad, but all of a sudden I'm having a suspiciously high amount of crashes - always during Forzathon Live. My game even crashed when I was the only one doing the Forzathon - while idling. So the XBOX wasn't exactly challanged. It has crashed twice now at least in Edinburgh - where the first round is the speed trap on the boulevar and the second round is the speed trap zone.

Rank: Forza Staff
#20 Posted : Tuesday, December 18, 2018 6:39:22 AM(UTC)
Don't forget you can submit a ticket here.

Does the crash appear within the same Forzathon area? And is this still happening for any of you after the most recent update.

For those mentioning other crashes, this thread is for Forzathon Live crashes only. Anything else should go within the relevant thread and/or submitted via a ticket in the above link
RetroKrystal | Community Liaison for Playground Games | @_RetroKrystal | Mixer: RetroKrystal
Rank: D-Class Racing License
#21 Posted : Tuesday, December 18, 2018 7:00:12 AM(UTC)
Originally Posted by: RetroKrystal Go to Quoted Post
Don't forget you can submit a ticket here.

Does the crash appear within the same Forzathon area? And is this still happening for any of you after the most recent update.

For those mentioning other crashes, this thread is for Forzathon Live crashes only. Anything else should go within the relevant thread and/or submitted via a ticket in the above link


Hey RK, thank you for acknowledging these crashes.

I have been having these issues since FI xpac - I did not experience them before. I played yesterday for about an hour, no crashes but did experience something else strange. I was doing a Forzathon Live event, and attempting to get points on a danger sign. The trek back up to the danger sign was getting long so I quick travelled to the top. After that, each time I went through the danger sign it recorded no points, as if there was no danger sign there. The next stop on the Forzathon Live event was a speed trap. Same deal, went through the speed trap and nothing was recorded, like there was no speed trap there. This was a new issue for me, hasn’t happened before. Not sure if anyone else has experienced anything similar.
Rank: D-Class Racing License
#22 Posted : Tuesday, December 18, 2018 1:15:50 PM(UTC)
Originally Posted by: RetroKrystal Go to Quoted Post
Don't forget you can submit a ticket here.

Does the crash appear within the same Forzathon area? And is this still happening for any of you after the most recent update.

For those mentioning other crashes, this thread is for Forzathon Live crashes only. Anything else should go within the relevant thread and/or submitted via a ticket in the above link


The pre-update crashes would happen in different FL areas, but for me only happened maybe once a a day. Since the most recent update though, the crashes have drastically increased to an average of once every 2 FL events, and still not confined to any one location. They also now happen in both the mainland and Fortune Island.
"I knew I should have brought demon chasing shoes!"
Rank: Driver's Permit
#23 Posted : Tuesday, December 18, 2018 1:55:31 PM(UTC)
mine crashs in game and on forzahon live so does my friends and had a ticket handed in for over a week and no reply a just want the game to be fixed so i can enjoy it as dont care about the sound been broken a just want the game to be fixed so no crashes this is why ive now stopped playing the game as much a only go on to do the daily now thats it
Rank: Driver's Permit
#24 Posted : Tuesday, December 18, 2018 3:24:43 PM(UTC)
Same here !! lots off crash after last update
Rank: Driver's Permit
#25 Posted : Wednesday, December 19, 2018 7:30:22 PM(UTC)
Just submitted my ticket. Have been trying for days now to play Forzathon Live events but cant finish any of them. Sometimes not even start them befor the game crashes back to XB home screen. Tonight i tried 3 different cars on 3 different Forzathon Live events and all 3 times my game crashed before i could end/finish the events. And it has been like this since shortly after the Fortune Island release date. I hope this gets sorted before the next season, cause i will get mad when i have to miss out on Forzathon shop items due to the inability to make Forza Points.
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