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Rank: Driver's Permit
#1 Posted : Wednesday, October 17, 2018 6:36:52 AM(UTC)
For some reason or another I now cannot access marketplace, clubs, rivals and messege centre along with community vinyls and tunes. I have reached the part of the game where this content is unlocked (I'm level 73). I get a messege whenever I try to access any of this saying 'The forza horizon 4 servers are unavailable'

From what I've read online, some people have experienced this due to game bans? However I haven't recieved a messege in game, on the Xbox app, or via linked email. So I doubt it is that (plus I haven't done anything that would result in a ban to start with).

Does anyone know a solution or reason for this?

Edited by user Wednesday, October 17, 2018 9:28:37 AM(UTC)  | Reason: Not specified

Rank: Driver's Permit
#2 Posted : Wednesday, October 17, 2018 8:40:07 AM(UTC)
UPDATE:
It says FEATURE LOCKED - The forza horizon 4 server is not currently available. please try again later. its been like this for 2 days
Rank: Driver's Permit
#3 Posted : Wednesday, October 17, 2018 8:47:55 AM(UTC)
I have had the same issue, came back off my vacation abroad and had a message saying I have been banned till 2050 and a bunch of emails from Microsoft saying my account was compromised, submitted a ticket a week ago and no response. Can't play any multiplayer features on my gamertag. Really does suck, hope it gets sorted as I have proof with everything.
Rank: Driver's Permit
#4 Posted : Thursday, October 18, 2018 3:20:09 AM(UTC)
I have the same problem same message and can’t access auction, designs etc. It been two weeks now tried hard reboot and uninstalling then re installing still nothing
Rank: Forza Staff
#5 Posted : Thursday, October 18, 2018 6:12:15 AM(UTC)
Originally Posted by: Kezehh Go to Quoted Post
For some reason or another I now cannot access marketplace, clubs, rivals and messege centre along with community vinyls and tunes. I have reached the part of the game where this content is unlocked (I'm level 73). I get a messege whenever I try to access any of this saying 'The forza horizon 4 servers are unavailable'

From what I've read online, some people have experienced this due to game bans? However I haven't recieved a messege in game, on the Xbox app, or via linked email. So I doubt it is that (plus I haven't done anything that would result in a ban to start with).

Does anyone know a solution or reason for this?


We're currently looking into the issue relating to some players being banned due to disconnection. This may be the cause of your problem.
RetroKrystal | Community Liaison for Playground Games | @_RetroKrystal | Mixer: RetroKrystal
Rank: Driver's Permit
#6 Posted : Friday, October 19, 2018 10:54:54 AM(UTC)
Originally Posted by: RetroKrystal Go to Quoted Post
Originally Posted by: Kezehh Go to Quoted Post
For some reason or another I now cannot access marketplace, clubs, rivals and messege centre along with community vinyls and tunes. I have reached the part of the game where this content is unlocked (I'm level 73). I get a messege whenever I try to access any of this saying 'The forza horizon 4 servers are unavailable'

From what I've read online, some people have experienced this due to game bans? However I haven't recieved a messege in game, on the Xbox app, or via linked email. So I doubt it is that (plus I haven't done anything that would result in a ban to start with).

Does anyone know a solution or reason for this?


We're currently looking into the issue relating to some players being banned due to disconnection. This may be the cause of your problem.


I haven't recieved any sort of ban messege tho? That's the confusing part, so I'm stuck in some limbo where I don't know why.
Rank: Driver's Permit
#7 Posted : Friday, October 19, 2018 4:51:38 PM(UTC)
I have the same issue. Same never received a ban notice just the pop up “ temporarily dissabled” for many online options it’s been two weeks for me
Rank: Driver's Permit
#8 Posted : Saturday, October 20, 2018 9:41:16 AM(UTC)
I have the same issue for 3-4 days. Why? No ban message or etc. There is no any reason to be banned.
Rank: Driver's Permit
#9 Posted : Wednesday, October 24, 2018 12:39:55 AM(UTC)
Originally Posted by: RetroKrystal Go to Quoted Post
Originally Posted by: Kezehh Go to Quoted Post
For some reason or another I now cannot access marketplace, clubs, rivals and messege centre along with community vinyls and tunes. I have reached the part of the game where this content is unlocked (I'm level 73). I get a messege whenever I try to access any of this saying 'The forza horizon 4 servers are unavailable'

From what I've read online, some people have experienced this due to game bans? However I haven't recieved a messege in game, on the Xbox app, or via linked email. So I doubt it is that (plus I haven't done anything that would result in a ban to start with).

Does anyone know a solution or reason for this?


We're currently looking into the issue relating to some players being banned due to disconnection. This may be the cause of your problem.


I Dont know the exact reason, but I can access all content again. Must of been server issues or the reason you stated (although no ban messege was recieved so I'm doubtful).
Rank: Driver's Permit
#10 Posted : Thursday, October 25, 2018 3:59:06 PM(UTC)
I'm having the same problem as well. Constantly getting disconnected and now can't access vital parts of the game. Earlier it would crash back to home the second you pushed the forzathon store button. But no ban message.
It seems like anytime you guys touch the game it gets worse instead of better. It no longer makes me mad.. it's at the point of just pure frustration.
Rank: Driver's Permit
#11 Posted : Friday, October 26, 2018 4:50:13 AM(UTC)
This just happened to me now.. Please fix it quickly
Rank: Driver's Permit
#12 Posted : Friday, October 26, 2018 10:30:10 AM(UTC)
I am having the same issue since reaching level 200 can't access anything other than just the normal game parts can't go online, auction house, etc etc please sort it ASAP because what is the point of having a gold account to play and use online features when you are locked out of them what an utter joke.
Rank: Driver's Permit
#13 Posted : Friday, October 26, 2018 3:31:30 PM(UTC)
I'm having a similar issue. I cannot access the message center, Forzathon, rivals, clubs or marketplace (I could before). I just get the error message "The Forza Horizon 4 server is not currently available. Please try again later." It's been a couple days and no change.
Rank: Driver's Permit
#14 Posted : Friday, October 26, 2018 3:46:02 PM(UTC)
Same here it's been like this for 2 days now on xbox 1 for me, keeps saying failed to connect to forza server, but I can join other people in the lobby thing but no access to auction house tuner/livery from other people and a few other things.... I can't seem to find any information about how to fix this for Xbox 1 anywhere....It's like half the game is missing :(
Rank: Driver's Permit
#15 Posted : Friday, October 26, 2018 3:50:05 PM(UTC)
Same for me on xbox 1 S past 2 days failed to connect to forza server or says it's unavailable. I can't seem to find any information on a fix or anything I could even try... I don't know if it's down for everyone or just me, but i can join people and see them in the world sometimes but no auction house or the tunes/liverys from other people, makes me sad I feel like I'm missing half the game.
Rank: Driver's Permit
 1 user liked this post.
#16 Posted : Friday, October 26, 2018 4:15:01 PM(UTC)
Check update u guys have left manually on manage game and add ons it should be there easy....
Rank: Driver's Permit
#17 Posted : Friday, October 26, 2018 9:49:19 PM(UTC)
Originally Posted by: Drift Wizxrd27 Go to Quoted Post
Check update u guys have left manually on manage game and add ons it should be there easy....


I'm having the same issue as mentioned here, but when i go to check updates, it says I don't have any. my current version of FH4 is 1.197.907.0. Which was last updated 10/13/2018. Also, when I go to the Microsoft store under the update tab, i get yet another error of 0x8000FFFF. On top of the feature locked stuff in Horizon 4, whenever I try to connect to a convoy and view the diagnostics error, it says i'm in northern Europe (i'm in the midwest USA) and a bunch of zero's for stuff.
UPDATE: I don't know if this has anything to do with the issues, but it seemed to happen after I installed the 1979 Talbot Sunbeam Lotus.

Edited by user Friday, October 26, 2018 9:55:31 PM(UTC)  | Reason: Not specified

Rank: Driver's Permit
#18 Posted : Friday, October 26, 2018 10:41:00 PM(UTC)
This has happened for me also no message about a ban or anything like that it happended when the new summer season started in Horizon. Hope this gets fixed as I love the Horizon series
Rank: Driver's Permit
#19 Posted : Saturday, October 27, 2018 12:06:55 AM(UTC)
Hi, same with me, since summer season started in Horizon can't access Forza servers, no ban message, please resolve this, thx
Rank: Driver's Permit
#20 Posted : Saturday, October 27, 2018 12:49:43 AM(UTC)
I’m having the same issue as well. I hadn’t played for 2 days but when I logged back on and updated the game, I started getting the “Forza Horizon 4 server is not currently available. Please try again later.” message which sucks because this current forzathon seems like a tone of fun.
Rank: Driver's Permit
#21 Posted : Saturday, October 27, 2018 1:23:10 AM(UTC)
Same problem with me, seemed to happen when i hit driver 200 and ever since they introduced the route creator. The weird thing is that there was never a physical upgrade for it. Gonna look for a upgrade and come back to this.
Rank: Driver's Permit
#22 Posted : Saturday, October 27, 2018 9:40:17 AM(UTC)
Hi guys, I was also suffering from this issue all week. Usually when you start a game up you will be prompted to download the latest update (if you don't have it automatically set). I have just checked my list of games that needed an update and Horizon 4 was there (roughly about a 2.4gb update). Since doing that my game is back to normal and all the menu tabs in game are no longer greyed out. Hope it helps!
Rank: Driver's Permit
 2 users liked this post.
#23 Posted : Saturday, October 27, 2018 9:54:20 AM(UTC)
As above - I suffered same issue and went to updates within my games and apps on XB1 and, sure enough, there was a 2.5GB one awaiting download and installation. All fixed once I did this.
Rank: Driver's Permit
#24 Posted : Saturday, October 27, 2018 5:26:38 PM(UTC)
Having this problem right now as well, been like this over a week now, 9 days actually, like wth. The forzathon store, auctions, rivals, clubs, marketplace none of it is accessible, think they would have it figured out by now because ive done absolutely nothing to get banned for any reason, i can play other games just fine so its the servers or something. They need to fix this!! FRUSTRATING
Rank: Driver's Permit
#25 Posted : Saturday, October 27, 2018 8:05:59 PM(UTC)
I have also had the same issue for 3 days. I don't know what the heck is taking so long to fix this but I feel like I've been patient for long enough. Can you please fix the game? Thanks
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