Rank: Forza Staff
 9 users liked this post.
#1 Posted : Thursday, September 27, 2018 4:16:21 AM(UTC)
Hello everyone,

In order to effectively track and process support issues, we will be locking this section of the forums.

For Community Support, please visit https://support.forzamotorsport.net
Our current hours of operation are Monday - Friday from 6:00am-3:00pm PST / 9am-6pm EST
Posting in the Forums is not submitting a ticket.

We have articles for Known Issues, Release Notes, Wheel Guide and more. You can also Submit a Ticket and one of our Community Support Agents will get back to you.
If you are submitting a ticket for a Known Issue, we will let you know. Current Known Issues are being investigated and/or fixed pending a new content update.

The time it takes to answer a ticket is dependent upon the following:
  • Ticket Type.

  • Volume of tickets we are currently receiving.

  • The complexity of the issue being investigated.

You can also join our Forza Discord channel where we have player-player support.

You should contact XBOX or Windows support regarding the following issues:
  • Issues with XBOX Live or Matchmaking

  • Issues with Party Chat or Game Invites

  • Issues with Player Harassment or Abuse

  • Issues with Purchases and Refunds

  • Issues with Store Downloads and Updates

XBOX: http://support.xbox.com
WINDOWS: https://support.microsoft.com

Thank you.

Edited by user Wednesday, September 18, 2019 11:43:52 AM(UTC)  | Reason: Not specified

| GT: ZeroD4RK 30#3892 | Forza Support & Safety Engineer |