This site uses cookies for analytics and personalized content. By continuing to browse this site, you agree to this use. Learn more
Rank: Forza Staff
 9 users liked this post.
#1 Posted : Thursday, September 27, 2018 4:16:21 AM(UTC)
Hello everyone,

In order to effectively track and process support issues, we will be locking this section of the forums.

For Community Support, please visit
Our current hours of operation are Monday - Friday from 6:00am-3:00pm PST / 9am-6pm EST
Posting in the Forums is not submitting a ticket.

We have articles for Known Issues, Release Notes, Wheel Guide and more. You can also Submit a Ticket and one of our Community Support Agents will get back to you.
If you are submitting a ticket for a Known Issue, we will let you know. Current Known Issues are being investigated and/or fixed pending a new content update.

The time it takes to answer a ticket is dependent upon the following:
  • Ticket Type.

  • Volume of tickets we are currently receiving.

  • The complexity of the issue being investigated.

You can also join our Forza Discord channel where we have player-player support.

You should contact XBOX or Windows support regarding the following issues:
  • Issues with XBOX Live or Matchmaking

  • Issues with Party Chat or Game Invites

  • Issues with Player Harassment or Abuse

  • Issues with Purchases and Refunds

  • Issues with Store Downloads and Updates


Thank you.

Edited by user Wednesday, September 18, 2019 11:43:52 AM(UTC)  | Reason: Not specified

| GT: Nitro Glitter | Twitter: @NitroGlitter | Turn 10 Studios Community Support Engineer |