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Rank: Driver's Permit
#1 Posted : Thursday, September 13, 2018 5:20:01 AM(UTC)
I purchased the NASCAR pack about 2 years ago and it worked fine. Yesterday I went to play after not playing for some time and although it tells me that the pack is installed, it is locked. I called Xbox. They looked at my account and confirmed that it had been purchased and is installed. What do I do???
Rank: Racing Legend
#2 Posted : Thursday, September 13, 2018 10:11:17 PM(UTC)
Originally Posted by: doverino58 Go to Quoted Post
I purchased the NASCAR pack about 2 years ago and it worked fine. Yesterday I went to play after not playing for some time and although it tells me that the pack is installed, it is locked. I called Xbox. They looked at my account and confirmed that it had been purchased and is installed. What do I do???


try deleting it and reinstalling it

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