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#1 Posted : Wednesday, September 12, 2018 12:33:58 PM(UTC)
So I'm installing the demo rn, it said it was 28gb when starting the download. Now its downloaded 40gb and it just keeps going.
What the heck?
The progress bar is about half way.

Edited by user Friday, February 8, 2019 9:15:40 AM(UTC)  | Reason: Not specified

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#2 Posted : Wednesday, September 12, 2018 12:36:17 PM(UTC)
PC, windows store?
Rank: Forza Staff
#3 Posted : Wednesday, September 12, 2018 12:40:20 PM(UTC)
Hi there, Looking into it for you.

| GT: Nitro Glitter | Twitter: @NitroGlitter | Turn 10 Studios Community Support Engineer |
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#4 Posted : Wednesday, September 12, 2018 3:47:48 PM(UTC)
Originally Posted by: Nitro Glitter Go to Quoted Post
Hi there, Looking into it for you.


I have the same problem. Keeps going from Installing to downloading. Screenshot.
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#5 Posted : Wednesday, September 12, 2018 7:05:26 PM(UTC)
Same here, currently at 50Gb downloaded!
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#6 Posted : Wednesday, September 12, 2018 7:21:58 PM(UTC)
It's a bug with the horrible windows store. Happened to me with sea of thieves and I said forget it and gave up.
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#7 Posted : Wednesday, September 12, 2018 7:23:53 PM(UTC)
You can try reinstalling the windows store. Be really careful with powershell if you go that route.

https://www.intowindows....lled-apps-in-windows-10/


General Store troubleshooting
https://windowsreport.co...tore-app-download-stuck/

It may not be just one thing. There are multiple causes. There are lots of windows troubleshooting websites out there. You get tons of hits if you google these kinds of issues. It's hard to find the answer through all that and can take some perseverance. There is every chance what I posted will not work for you at all.

It is unfortunate that the Windows Store is so prone to issues. It's a mess.

Edited by user Wednesday, September 12, 2018 8:02:56 PM(UTC)  | Reason: Not specified

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#8 Posted : Thursday, September 13, 2018 3:32:39 AM(UTC)
I just stopped the installation and after a minute or two Play button showed up and game works fine.
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#9 Posted : Thursday, September 13, 2018 5:23:57 AM(UTC)
Originally Posted by: VengerPort Go to Quoted Post
I just stopped the installation and after a minute or two Play button showed up and game works fine.


Now that's a riot!
Rank: Forza Staff
#10 Posted : Thursday, September 13, 2018 11:49:16 AM(UTC)
This is a known issue with the Microsoft Store. Please try pausing the download or typing WSRESET in the start menu and running that.

Thank you

| GT: Nitro Glitter | Twitter: @NitroGlitter | Turn 10 Studios Community Support Engineer |
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#11 Posted : Thursday, September 13, 2018 12:59:49 PM(UTC)
I have the same problem. I've tried use WSREST.exe. Stopping the download, restarting it.....

It shouldn't be this difficult to download a demo. Please help I was going to buy this game but as it is now I won't be. I've also tried resetting my windows and doing a fresh install.

I'm getting an error code Code: 0x80080207
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#12 Posted : Friday, September 14, 2018 7:30:09 AM(UTC)
Nothing works for me. Now it says "69.56 GB out of 75.59 GB"
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#13 Posted : Saturday, September 15, 2018 12:31:40 AM(UTC)
Same here, wsreset doesnt work either. Hope they they fix.
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#14 Posted : Saturday, September 15, 2018 4:06:45 AM(UTC)
Same issue.
Installing it on my B: drive but it's currently at 50gb of 62.

I also get the feeling that it's slowly filling up my C: drive. I used to have 80gb of free space, now barely 60.

What the hell is going on?
How do I remove partially downloaded microsoft store apps?
Is this also gonna be a problem with the full release?
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#15 Posted : Saturday, September 15, 2018 11:08:04 AM(UTC)
Hello,

I recently had the same issue, and I looked for hours in google, youtube and everywhere to find an answer to that issue and then i found this website: https://windowsreport.co...tore-app-download-stuck/

In this website there are 7 methods on how to fix this issue for me personally the last method worked and he it is:
Solution 7 – Restart Windows update services
Finally, if none of the previously recommended solutions got you going, there’s still one final solution. This is a usual workaround used in Windows Update issues. Since this problem might as well be closely related to updating features, it should help you address the downloading problem, too.

Follow the instructions below and you should be able to resolve your problem:

Type services.msc in the Search Bar and open Services.
Navigate to the Windows Update service, right-click on it and click Stop.windows store app download stuck
Now, navigate to C:Windows and locate SoftwareDistribution folder.
Right-click on it and rename it to SoftwareDistributionOLD or any other name.
Now, get back to Services and start the Windows Update service again.
Get back to the Store and look for changes.
That should do it. We certainly hope this article was informative and helpful read. In addition, if you have questions or suggestions, make sure to tell us in the comments section below.

Hope I helped you, If the method here didn't work for you, you can get in the website and try the other 6 methods, maybe they would work better.

Hope I helped you,
Enjoy!
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#16 Posted : Saturday, September 15, 2018 12:43:28 PM(UTC)
I'm currently trying FullPuppy127550's method.

My entire download has started over again. I'll report back with my findings!

Edit: It worked! Demo downloaded properly & I can play it now!

Edited by user Sunday, September 16, 2018 3:44:23 AM(UTC)  | Reason: Not specified

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#17 Posted : Monday, September 17, 2018 9:56:41 AM(UTC)
Hi,

I can't donwload the forza horizon 4 demo,

I call Microsoft to fix this issu but they said evrihing is good for their part.
(update, Windows store,...)

possesing:
-I start download the game
- Whene i got abour 3GB the download stop and I got an error
- Code : 0x8024001E Une erreur s’est produite à notre niveau. Réessayez
dans quelques instants. (An error has occurred at our level. Try again in a few moments.)
- If i fors download the download never stop an can go up to 100GB (infinit download)
- and now download blocked.

I try the 7 methods : https://windowsreport.co...ore-app-download-stuck/, but it does not work anymore
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#18 Posted : Monday, September 17, 2018 10:00:57 AM(UTC)
Hi,

I can't donwload the forza horizon 4 demo,

I call Microsoft to fix this issu but they said evrihing is good for their part.
(update, Windows store,...)

possesing:
-I start download the game
- Whene i got abour 3GB the download stop and I got an error
- Code : 0x8024001E Une erreur s’est produite à notre niveau. Réessayez
dans quelques instants. (An error has occurred at our level. Try again in a few moments.)
- If i fors download the download never stop an can go up to 100GB (infinit download)
- and now download blocked.

I try the 7 methods : https://windowsreport.co...ore-app-download-stuck/, but it does not work anymore

Edit :

I thought the first message wasn't sent, so I redid my message. I would like to delete one of them, but I can't.
Sorry

Edited by user Tuesday, September 18, 2018 10:46:06 PM(UTC)  | Reason: I can't delete the post

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#19 Posted : Tuesday, September 18, 2018 10:48:31 PM(UTC)
I'm still stuck with the demo download of Forza Horizon 4. Before I download more than 28 gigas, but now this marks:
Starting the download .. 19.27 GB

And it doesn't move, even after 4 hours.

Someone would have any idea ?
Rank: Driver's License
#20 Posted : Thursday, September 20, 2018 5:45:43 PM(UTC)
Originally Posted by: MarrixWin10 Go to Quoted Post
Same here, wsreset doesnt work either. Hope they they fix.


This problem has existed since Horizon 3 release when they first started putting Forza games in the MS Store (ignoring Apex). So good luck with that :)
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#21 Posted : Friday, September 21, 2018 4:31:24 PM(UTC)
Had the same issue! It finally completed the download at 58 GB. I thought maybe it had an error and restarted the download without restarting the counter. MS Store has always been buggy for me.
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#22 Posted : Friday, September 28, 2018 11:37:18 PM(UTC)
CLICK FOR SCREENSHOT

my internet download speed is slow as a potato but it is very stable. seriously, should I refund now? I'm at 97GB NOW AND THIS GAME IS ONLY SUPPOSED TO BE 64GB!

Edited by user Friday, September 28, 2018 11:39:35 PM(UTC)  | Reason: Not specified

Rank: Driver's Permit
#23 Posted : Sunday, September 30, 2018 8:01:54 PM(UTC)
Originally Posted by: FullPuppy127550 Go to Quoted Post
Hello,

I recently had the same issue, and I looked for hours in google, youtube and everywhere to find an answer to that issue and then i found this website: https://windowsreport.co...tore-app-download-stuck/

In this website there are 7 methods on how to fix this issue for me personally the last method worked and he it is:
Solution 7 – Restart Windows update services
Finally, if none of the previously recommended solutions got you going, there’s still one final solution. This is a usual workaround used in Windows Update issues. Since this problem might as well be closely related to updating features, it should help you address the downloading problem, too.

Follow the instructions below and you should be able to resolve your problem:

Type services.msc in the Search Bar and open Services.
Navigate to the Windows Update service, right-click on it and click Stop.windows store app download stuck
Now, navigate to C:Windows and locate SoftwareDistribution folder.
Right-click on it and rename it to SoftwareDistributionOLD or any other name.
Now, get back to Services and start the Windows Update service again.
Get back to the Store and look for changes.
That should do it. We certainly hope this article was informative and helpful read. In addition, if you have questions or suggestions, make sure to tell us in the comments section below.

Hope I helped you, If the method here didn't work for you, you can get in the website and try the other 6 methods, maybe they would work better.

Hope I helped you,
Enjoy!


This method has unstuck mine for the moment. It was all the way up to almost 300 gb. I had to restart the app twice after renaming the folder and it finally snapped back to 64.10 gb. Thanks. Crossing my fingers.
Rank: Driver's Permit
#24 Posted : Wednesday, October 3, 2018 9:06:02 PM(UTC)
I signed in just so I could confirm that the method Fullpuppy listed worked perfectly. I was getting the same problem trying to download the full game. I was able to download it properly after performing the steps as listed. Yay me! XD
Rank: Driver's Permit
#25 Posted : Monday, October 15, 2018 7:17:15 AM(UTC)
Originally Posted by: FullPuppy127550 Go to Quoted Post
Hello,

I recently had the same issue, and I looked for hours in google, youtube and everywhere to find an answer to that issue and then i found this website: https://windowsreport.co...tore-app-download-stuck/

In this website there are 7 methods on how to fix this issue for me personally the last method worked and he it is:
Solution 7 – Restart Windows update services
Finally, if none of the previously recommended solutions got you going, there’s still one final solution. This is a usual workaround used in Windows Update issues. Since this problem might as well be closely related to updating features, it should help you address the downloading problem, too.

Follow the instructions below and you should be able to resolve your problem:

Type services.msc in the Search Bar and open Services.
Navigate to the Windows Update service, right-click on it and click Stop.windows store app download stuck
Now, navigate to C:Windows and locate SoftwareDistribution folder.
Right-click on it and rename it to SoftwareDistributionOLD or any other name.
Now, get back to Services and start the Windows Update service again.
Get back to the Store and look for changes.
That should do it. We certainly hope this article was informative and helpful read. In addition, if you have questions or suggestions, make sure to tell us in the comments section below.

Hope I helped you, If the method here didn't work for you, you can get in the website and try the other 6 methods, maybe they would work better.

Hope I helped you,
Enjoy!


It worked for me, cheers mate.

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