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Rank: Driver's License
#1 Posted : Sunday, March 25, 2018 6:30:00 PM(UTC)
Hi there,

I have been playing Forza 6 Apex for a week now and my Forza Hub is not updating under Forza 6 Apex please help?

Thanks

Anthony
Rank: Driver's Permit
#2 Posted : Sunday, April 8, 2018 5:12:43 AM(UTC)
Hello,

I have the same problem here.
I played and finished entirely Forza 6 Apex several weeks ago, I got several rewards from the program since then but no update at all on the reward program on Forza Hub about Forza 6 Apex..
I have a couple of screenshot for you to proove it. It's in french, sorry but you'll see the point anyway.



Edited by user Sunday, April 8, 2018 5:15:20 AM(UTC)  | Reason: Not specified

Rank: Driver's Permit
#3 Posted : Sunday, April 8, 2018 7:01:41 PM(UTC)
I'm facing similar issues.
Only part of my gamescore has been updated.
Rank: Driver's Permit
#4 Posted : Wednesday, April 18, 2018 5:41:57 AM(UTC)
Up ! We would like this problem to be fixed. Thank you.
Or don't count Forza 6 Apex with the rewards in the first place.
Rank: Driver's Permit
 1 user liked this post.
#5 Posted : Wednesday, May 9, 2018 2:09:49 AM(UTC)
Up ! Same for me :/

Information would be welcome

It's the same on other games, by the way.

Thx

Edited by user Wednesday, May 9, 2018 2:10:48 AM(UTC)  | Reason: Not specified

Rank: Driver's Permit
#6 Posted : Saturday, May 12, 2018 9:57:25 AM(UTC)
Dont know if this is the same issue, but i started Apex to see how it compared to other Forza titles and got through the campaign to where it said i needed to install the Hub App to continue. However, when i try and download it from the Microsoft store, it briefly say is working after i click to download but then the page refreshes.

I'm wondering if they have pulled the servers for the app???
Rank: R-Class Racing License
#7 Posted : Wednesday, May 30, 2018 4:40:29 PM(UTC)
Everything seems to be updating for me except for game score.


Vice president, moderated club.
Rank: A-Class Racing License
#8 Posted : Wednesday, May 30, 2018 7:04:57 PM(UTC)
Same here, it takes approx 24 hours from playing it to seeing it update everything but gamerscore, but my gamerscore is stuck on 0. Also, I don't see the usual messages in the game when I do something that should trigger an achievement. E.g. there are achievements for changing your badge to bronze, silver etc, but I have changed my badge and no message appears on screen to tell me the achievement has been triggered.
Rank: A-Class Racing License
#9 Posted : Friday, June 1, 2018 7:08:09 AM(UTC)
I managed to work out how to see my achievements for each game in the hub app, so I can see now that the achievements are being recognised, despite the lack of a message popping up in the game, it's just that gamerscore isn't updating in the rewards system.
Rank: Driver's Permit
#10 Posted : Wednesday, June 6, 2018 5:47:10 AM(UTC)
I know, Turn10, you completely forgot this game but the Reward Program still have it utility for the other game from the franchise like FM7 so I would like my Tier to be update on the Forza Hub App like it is supposed to be. Thank you.
Rank: A-Class Racing License
#11 Posted : Thursday, June 14, 2018 12:18:23 PM(UTC)
Really wish they would comment or look into this.
Rank: A-Class Racing License
#12 Posted : Monday, June 25, 2018 2:22:23 PM(UTC)
I think they might of fixed this. My counter for this game works as it should now. Hopefully it's working for others. Thanks!
Rank: R-Class Racing License
#13 Posted : Monday, June 25, 2018 8:07:44 PM(UTC)
Send and email to forzafb@microsoft.com, let them know nicely, what isn't correct with your rewards, tell them what your actual game score is, what rewards says it is, and tell them your gamer tag. Don't add a life story or a rant, thank them for their time, sit back and relax.

That works. All my FM scores were updated in a few days just by being concise and polite.

Edited by user Monday, June 25, 2018 8:08:46 PM(UTC)  | Reason: Not specified



Vice president, moderated club.
Rank: Driver's Permit
#14 Posted : Saturday, June 30, 2018 9:00:32 PM(UTC)
It worked for me. I emailed T10 , and after a couple of weeks, they fixed my stats.
Rank: On the Podium
#15 Posted : Thursday, August 30, 2018 2:56:41 AM(UTC)
Originally Posted by: CRracer 912 Go to Quoted Post
Send and email to forzafb@microsoft.com, let them know nicely, what isn't correct with your rewards, tell them what your actual game score is, what rewards says it is, and tell them your gamer tag. Don't add a life story or a rant, thank them for their time, sit back and relax.

That works. All my FM scores were updated in a few days just by being concise and polite.


Good suggestion; I'll try this.
Rank: On the Podium
#16 Posted : Saturday, September 15, 2018 3:38:10 PM(UTC)
Originally Posted by: PJTierney Go to Quoted Post
Originally Posted by: CRracer 912 Go to Quoted Post
Send and email to forzafb@microsoft.com, let them know nicely, what isn't correct with your rewards, tell them what your actual game score is, what rewards says it is, and tell them your gamer tag. Don't add a life story or a rant, thank them for their time, sit back and relax.

That works. All my FM scores were updated in a few days just by being concise and polite.


Good suggestion; I'll try this.


My Gamerscore has now been updated, many thanks to whichever person or machine at Microsoft fixed it ;)

Now that I’m closer to Tier 12 I’ve bought a Forza Motorsport 5 disc and am working my way through that to get the last few points I need.
Rank: Driver's License
#17 Posted : Friday, October 5, 2018 8:03:08 PM(UTC)
Just curious if this is now working for most people? Considering picking this game up for the extra Rewards points but will probably skip it if rewards is still broken. Thanks!

Edit: Update for those curious, I have been playing Apex for the past ~2 weeks and everything on the hub is updating fine. I do access the hub routinely through the game to be sure. Everything updates usually within 24 hours.

Edited by user Saturday, March 23, 2019 4:15:36 PM(UTC)  | Reason: Not specified

Rank: Racing Permit
#18 Posted : Saturday, June 15, 2019 11:54:07 PM(UTC)
The only thing that is updating is my acheivements & my gamerscore everything else no.

Edited by user Sunday, June 16, 2019 1:48:53 AM(UTC)  | Reason: Not specified

Rank: C-Class Racing License
#19 Posted : Sunday, June 16, 2019 1:08:51 AM(UTC)
Originally Posted by: dangerousbrian0 Go to Quoted Post
The only thing that is up[dating is my acheivements & my gamerscore everything else no.

It's for almost every game.

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