Rank: Driver's Permit
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#1 Posted : Tuesday, November 7, 2017 9:37:18 PM(UTC)
When I started the game, it literally started over. There were no cars in my garage, all career progress gone. I’m very frustrated and this may be the deciding factor if I am to get Forza 7. All my other games are still intact, just this one seems to have lost everything I worked for. Is there a way to recover files saved from the past? Since I can’t see any saved points on the cloud, I don’t know if they are even there or am I up creek? If I am up creek, this will be the last Xbox product I will ever buy. Why would I invest my money and more importantly, time into something that is unrecoverable?
Rank: Driver's Permit
#2 Posted : Wednesday, December 6, 2017 7:23:40 AM(UTC)
Me too, no return, no answers, when I have call the Xbox support they simply say that they're not responsible of the server of Turn 10 and ... no way to contact Turn 10 ...

This is shameful, I will call back Xbox support to ask for refund ... everyone should do the same ... this game is simply not working as it should be and this is naturally a way to play the warranty ...

Turn 10, warranty still working ? Or it's like your servers ? ...