When I try to pre-load FH4, I get an error saying "Ten of your devices have apps & games from Store already installed on them. That’s the limit. Go to Store > Settings > Manage your devices. Then remove a device to make room for this new one."
However, I've got only 2 devices. I've reached out to the Xbox on Win 10 support and after trying to resolve the problem, the agent directed me here.
Issues1. I've received a notification from bank regarding the payment, I've checked and $100 has been debited from my account, however got nothing from Microsoft. I expected a receipt, like the one I got after ordering Horizon 3.
2. "The device limit reached" error, as said above.
3. A windows notification says "Couldn't install. We'll try again shortly". It appears every 5 seconds or so. Other apps, FH3 example, are installing fine.
I've tried resetting Win Store, it didn't help in this situation. On Microsoft order history page FH4 doesn't show "completed" and for some reason I can still change how I can pay.
Specs if it helps:
i7 8700K
16GB RAM
GTX 1080
Windows 10 version 1803 (17134.285)
Nvidia driver version 399.24
About 3TB free space on HDD and about 300Gb on SSD.
If anyone can shed some light on this issue, I'd be extremely grateful.
Thank you.
Edited by user Monday, September 24, 2018 8:31:03 AM(UTC)
| Reason: Not specified