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[ANSWERED] Error Code FH001

Rank: Driver's Permit		#26 Posted : Thursday, September 13, 2018 10:20:06 AM(UTC) Me too... Alienware Aurora R7, with i7 8700k, GTX 1080Ti, 16GB of RAM, Windows 10 Home. Tried everything. Update the GPU drivers, the BIOS driver of the Alienware, all the suggested stuff with the sound option... but nothing. None of them have worked. I'm very disappointed, hope there will be a fix at least for the final game. I was ready to buy the Ultimate Edition, but at this point spend blindly 100€ I don't like it very much :(

Rank: Driver's Permit		#27 Posted : Thursday, September 13, 2018 10:58:24 AM(UTC) I'm having the same issue on a Dell PC. Reinstalling windows doesn't work :/ i7 8700 GTX 1060 6GB 16GB RAM

Rank: Driver's Permit		#28 Posted : Thursday, September 13, 2018 11:07:10 AM(UTC) problem here too on a custom built PC windows 10 - 1803 Nvidia Titan V (driver 399.24) intel i9-7980xe EVGA Dark x299 mobo Dell OLED 30" 4k monitor I can get into the game, menus work fine. But once i start the real game or benchmark it crashes. playing around with sound didn't help, no diff using DP or HDMI, 1080p/4k, high/low/etc.. nothing gets it to work

Rank: Driver's Permit		#29 Posted : Thursday, September 13, 2018 11:29:55 AM(UTC) Originally Posted by: zurv problem here too on a custom built PC windows 10 - 1803 Nvidia Titan V (driver 399.24) intel i9-7980xe EVGA Dark x299 mobo Dell OLED 30" 4k monitor I can get into the game, menus work fine. But once i start the real game or benchmark it crashes. playing around with sound didn't help, no diff using DP or HDMI, 1080p/4k, high/low/etc.. nothing gets it to work Not the same problem, create a new topic or find a similar one. This one directly relates to error: FH001, that you would get before the game will even launch. Same with the sound guy from above, he was able to actually launch the game, so giving that sound solution was useless for this particular problem, though still appreciated for the possible fix.

Rank: Driver's Permit		#30 Posted : Thursday, September 13, 2018 11:48:29 AM(UTC) Same issue.... Alienware R7.. I keep getting the FH001 code.

Rank: Racing Permit		#31 Posted : Thursday, September 13, 2018 11:49:22 AM(UTC) Originally Posted by: Nitro Glitter Hello, Can you send over your dxdiag to forzafb@microsoft.com and put "for NitroGlitter" in the title? That way I can take a look. Thanks NitroGlitter. I sent over the "dxdiag" to you yesterday. Do you know if or when this will be resolved with the demo for those of us experiencing issues?

Rank: Driver's Permit 2 users liked this post.		#32 Posted : Thursday, September 13, 2018 12:04:19 PM(UTC) Originally Posted by: DemonsColt Guys I may have found a fix. My PC has Intel integrated graphics (INTEL UHD GRAPHICS 630), and thought that it may be trying to use that instead of my 1070. I simply disabled Intel graphics via Device manager and now the game boots up. If anyone has Intel integrated graphics or a second display adapter, try this potential solution and see if your game launches. It worked for me!!! Thank you so much. Now time to try the game :D

Rank: Driver's Permit		#33 Posted : Thursday, September 13, 2018 12:12:10 PM(UTC) Guys, I am still under moderation but after hours of playing the demo, I can say that this workaround may help for you. Keep in mind this is ONLY for those who have INTEGRATED GRAPHICS: Go to device manager and your display adapter and disable your integrated graphics (mine was INTEL UHD GRAPHICS 630). After that, the game launched and ran like a dream. My PC is an Alienware Aurora R7 i7-8700k 1070 8GB 16GB RAM I hope this workaround can help you guys, as this game is very fun. Thanks for reading.

Rank: Driver's Permit 1 user liked this post.		#34 Posted : Thursday, September 13, 2018 12:27:45 PM(UTC) Going to Device Manager and Disabling my Onboard graphics card (Intel UDH Graphics 630) Worked. I can now play the game! Good workaround, but this is NOT a fix. I should not have to disable to hardware in order to play the game lol. Hopefully with this information, we can get a real fix before the game goes live.

Rank: Driver's Permit		#35 Posted : Thursday, September 13, 2018 1:02:28 PM(UTC) Same thing, Alien aurora R7 (intel I7 and GTX 1060)

Rank: Racing Permit		#36 Posted : Thursday, September 13, 2018 1:57:35 PM(UTC) 24 hours later and still unable to play the game even tho every other game I have works fine! This is what puts people off pc gaming. I really want to buy the ultra edition of fh4 but pointless if even the demo won't run. I've followed all the advice on here and sent the output of my dxdiag in but still no joy. Doesn't give me much confidence for the final game.....

Rank: Driver's License		#37 Posted : Thursday, September 13, 2018 2:06:04 PM(UTC) Originally Posted by: falconhulk It's sound related. I have multiple sound devices on my PC. If I disable them all it starts. I can then enable my main device after starting the game. I then get sound in cut scenes but no where else. Same here

Rank: Driver's Permit		#38 Posted : Thursday, September 13, 2018 2:13:22 PM(UTC) disable the intel uhd graphic and now the demo work, I have an alienware aurora r7

Rank: Driver's Permit 1 user liked this post.		#39 Posted : Thursday, September 13, 2018 3:00:40 PM(UTC) Originally Posted by: DemonsColt Guys I may have found a workaround. My PC has Intel integrated graphics (INTEL UHD GRAPHICS 630), and thought that it may be trying to use that instead of my 1070. I simply disabled Intel graphics via Device manager and now the game boots up. If anyone has Intel integrated graphics or a second display adapter, try this potential solution and see if your game launches. Thank you so much for the suggestion. Worked like a charm!

Rank: Driver's Permit		#40 Posted : Thursday, September 13, 2018 3:05:21 PM(UTC) I have the same issue, but on an HP.

Rank: C-Class Racing License 1 user liked this post.		#41 Posted : Thursday, September 13, 2018 4:18:04 PM(UTC) Same problem as Mr Blue here, with the same stack dump from Event Viewer. I've tried all of the disable fixes outlined here (audio, video, etc), as well as all of the "old school" FH3 fixes (market, etc), since it fails to launch as well. Apex and FM7 both launch fine though. i7-7700k, 16GB RAM, GTX 1080, SB Audigy Rx Quote: Faulting application name: ForzaHorizon4Demo.exe, version: 0.0.0.0, time stamp: 0x5b91a2cf Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x00000002360007a0 Faulting process id: 0x13f0 Faulting application start time: 0x01d44bbf2693ab5d Faulting application path: C:\Program Files\WindowsApps\Microsoft.ForzaHorizon4Demo_1.184.512.2_x64__8wekyb3d8bbwe\ForzaHorizon4Demo.exe Faulting module path: unknown Report Id: 1d867f29-2bcc-4a62-b99e-4bb147923344 Faulting package full name: Microsoft.ForzaHorizon4Demo_1.184.512.2_x64__8wekyb3d8bbwe Faulting package-relative application ID: SunriseReleaseFinal Fault bucket 1958714447728015037, type 5 Event Name: MoBEX Response: Not available Cab Id: 0 Problem signature: P1: Microsoft.ForzaHorizon4Demo_1.184.512.2_x64__8wekyb3d8bbwe P2: praid:SunriseReleaseFinal P3: 0.0.0.0 P4: 5b91a2cf P5: StackHash_1e37 P6: 0.0.0.0 P7: 00000000 P8: PCH_67 P9: c0000005 P10: 0000000000000008 Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER59D9.tmp.dmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5B03.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5B13.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5B13.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5B34.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.ForzaH_4ce5e2c75e86791c13d258a1fa9e32d16925303c_f6039166_4c775db1 Analysis symbol: Rechecking for solution: 0 Report Id: 1d867f29-2bcc-4a62-b99e-4bb147923344 Report Status: 268435456 Hashed bucket: e6fe24e1f32592d19b2ec0699940f6bd Cab Guid: 0

Rank: Driver's Permit		#42 Posted : Thursday, September 13, 2018 5:54:40 PM(UTC) I am experiencing the same issue. I have a Alienware Aurora R7 / Nvidia 1070 GTX / 16GB ram

Rank: S-Class Racing License		#43 Posted : Thursday, September 13, 2018 9:00:22 PM(UTC) Originally Posted by: DemonsColt Guys I may have found a workaround. My PC has Intel integrated graphics (INTEL UHD GRAPHICS 630), and thought that it may be trying to use that instead of my 1070. I simply disabled Intel graphics via Device manager and now the game boots up. If anyone has Intel integrated graphics or a second display adapter, try this potential solution and see if your game launches. Ya tried that and no luck but I did manage to get a Beta Driver for my GPU and that fixed the problem for me Will have to wit for Intel to do a repack of the Video Drivers from AMD

Rank: Driver's Permit		#44 Posted : Friday, September 14, 2018 5:01:41 AM(UTC) Originally Posted by: Nitro Glitter Hello, Can you send over your dxdiag to forzafb@microsoft.com and put "for NitroGlitter" in the title? That way I can take a look. Thanks Mailed you my DxDiag aswell. Hopefully we can find a solution to the problem soon.

Rank: B-Class Racing License		#45 Posted : Friday, September 14, 2018 5:19:52 AM(UTC) I'm having trouble launching the game on W10 as well. I get past the first loading screen with the Senna and the offroader in the distance, then the screen goes black for about 3 seconds before eventually closing the window. I've tried disabling my sound devices and updating Geforce drivers to the most recent ones, to no avail. W10 i5-2500K GTX 970 16GB Ram

Rank: Driver's Permit		#46 Posted : Friday, September 14, 2018 11:13:35 AM(UTC) I have the same problem with the FH001

Rank: Driver's Permit		#47 Posted : Friday, September 14, 2018 11:56:01 AM(UTC) I feel confident that if you are getting the FH001 error that will not allow you to launch the game at all (Splash screen then crash) with the message "missing dependent libraries" then the Intel Graphics fix should work. I and many others can confirm. Windows Key>Start typing "device manager">click on device manager>click the "display adapters" drop down>right click on intel hd graphics and disable This immediately allowed me to launch the game and I'd like to thank the OP, of the fix, who took the time to keep coming back to make sure people saw the fix. Well done. Edited by user Friday, September 14, 2018 12:04:40 PM(UTC) \| Reason: Not specified

Rank: Driver's Permit		#48 Posted : Friday, September 14, 2018 4:47:54 PM(UTC) Can playground games pls find a solution sooner than later, i have had the same error code and nothing has been found on how to fix it yet, pls hurry, I'm missing out.

Rank: S-Class Racing License		#49 Posted : Friday, September 14, 2018 5:00:55 PM(UTC) Originally Posted by: Chinois2 Going to Device Manager and Disabling my Onboard graphics card (Intel UDH Graphics 630) Worked. I can now play the game! Good workaround, but this is NOT a fix. I should not have to disable to hardware in order to play the game lol. Hopefully with this information, we can get a real fix before the game goes live. Are you serious? Yea it is a fix because your PC was set wrong. It had nothing to do with the game in your particular case. The game cannot disable the onboard graphics for you. Yes, you need to set the right graphics card as the primary for this game or any other game to work properly and to reach it's fullest potential. That's how it is. Edited by user Friday, September 14, 2018 5:06:30 PM(UTC) \| Reason: Not specified

Rank: Racing Permit		#50 Posted : Saturday, September 15, 2018 5:37:05 AM(UTC) Originally Posted by: Chinois2 Going to Device Manager and Disabling my Onboard graphics card (Intel UDH Graphics 630) Worked. I can now play the game! Good workaround, but this is NOT a fix. I should not have to disable to hardware in order to play the game lol. Hopefully with this information, we can get a real fix before the game goes live. Just tried your workaround. Game now launches. Thanks! I agree that hardware should not have to be disabled to play the game.

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