Rank: Forza Community Team
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#1 Posted : Monday, January 8, 2018 5:16:57 AM(UTC)
We’re always looking for ways to make the Forza community stronger and to improve the online experience in games like Forza Motorsport 7. To that end, we’re pleased to announce the introduction of the Forza Motorsport 7 Race Marshal Program.

What is a Forza Race Marshal?

Forza Race Marshals are members of the community who have been trusted with the ability to help ensure everybody has a positive racing experience when racing online.

To that end, all Forza Race Marshals will have the ability to remove misbehaving players from multiplayer lobbies at the end of races, just like Turn 10 staff members can do.

By extending the number of people who have this power to trusted members of the Forza Community, our goal is to improve the racing experience for all Forza Motorsport 7 players.

Race Marshals can be identified by the (optional) Race Marshal Badge that appears beside their Gamertag. You can see an example of the Badge below(the shield icon).

What do Forza Race Marshals do?

While racing online, Forza Race Marshals keep an eye out for misbehaviour in Multiplayer lobbies. If a player is being especially troublesome, a Race Marshal can instantly remove them from a lobby by using the "Vote to Kick" option.

If a player is showing themselves to be a repeated problem for other players across multiple races, they may be reported to Turn 10 for further action. Forza Race Marshals do not have the power to ban people from playing online, that is something that can only be done by Turn 10 staff.

Forza Race Marshals are trusted to use their best judgement when deciding to take action on a player, based on their years of (virtual) racing experience and knowledge of what does and does not constitute clean racing. Turn 10 reserves the right to remove Race Marshal status from any player.

While most forms of motorsport (both real and virtual) are non-contact events, any player can make a simple mistake and accidents do happen. If you cause a genuine accident, don't worry. A common form of racing etiquette after an accident is to find a safe place to slow down and let the other car back past. That not only shows that you are willing to admit you made a mistake that affected another driver's race, it also shows to the other player that you are somebody the cares about clean racing and is willing to make things right when they go wrong.

Forza Race Marshals are looking for instances where a driver is very clearly not playing in a sporting manner and is trying to spoil the fun of other competitors. The behavior of these players is often quite obvious and different to those who are genuinely trying to race.

How does one become a Forza Race Marshal?

Forza Race Marshals are considered valuable members of the Forza community who have shown that they understand the fundamentals of a positive online racing experience and can display good judgement in identifying clean" and "dirty" players. The Turn 10 Community Team is responsible for adding additional Race Marshal members and one of the criteria for marshal inclusion is a trusted relationship. Currently we are adding new Race Marshals on a purely invite basis but please message "HeliosT10" on Xbox Live if you are interested in joining the team. Please note that all applications are read but not everyone will receive a reply due to the high level of interest we are seeing.

Edited by user Thursday, January 18, 2018 7:06:15 AM(UTC)  | Reason: Not specified

Forza EMEA Community Manager
Rank: Moderator
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#2 Posted : Friday, July 6, 2018 1:38:09 PM(UTC)
2019 Update: reports should no longer be sent by email

See https://support.forzamotorsport.net/hc/en-us/articles/360025423354-How-to-Report-a-Player-in-FM7 for how to Vote to Kick a player from a lobby and how to submit a ticket to report unsportsmanlike behavior.

To help enforcement review, make sure you are sending in evidence of clearly intentional violations of the Code of Conduct. Clips made on an Xbox One console can be uploaded to Xbox Live and found at http://xboxclips.com/yourgamertag

Be succinct with your report, including the specific game, offender's gamertag type of violation (wrecking, livery), date/hour, and details (hopper name or livery name/description, and car model), and your gamertag, using a standardized format. For example:

I'm writing to report a wrecker.

Forza Motorsport 7
Wrecking in A Class hoppers using a 2015 Ford Mustang
July 8, 1 am Eastern

My gamertag is mygamertag and I have shared the replay in game named July 8 at Bathurst.

Remember that there is no justification for retaliation; you can face enforcement for it, so don't do it. Just report and keep playing.

Please also continue to report offending players using the Xbox Live system: https://enforcement.xbox.com/en-US/home/howTo#sub-topic2-0

Edited by user Monday, July 22, 2019 9:18:15 AM(UTC)  | Reason: Not specified