Before posting on these forums, you could always check for yourself here:
http://support.xbox.com/en-US/If you see no issues from Xbox Live, check your own networking settings in the Xbox One Dashboard:
http://support.xbox.com/...owse/xbox-one/networkingIf everything looks good there, give your own console a full hard reset as below:
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Try doing a system reset (hard boot) as below:
1 – from the Dashboard, out of all games, hold the X button on the front of the console down until it shuts the system down.
2 – Disconnect the external power from the wall plug (or at least disconnect the wall-side connector on the power pack itself.
3 – WAIT until all power drains from the external power pack (no light, either white or dull orange showing on the pack).
4 – Reconnect the power supply to the electrical outlet.
5 – Restart the console in the usual manner, i.e., either with the controller or a short push on the X button on the front of the X1.
6 – WAIT until the console self-checks and fully boots to the Dashboard before attempting anything.
If you don't disconnect the external power pack and let the power completely drain out, the system is still retaining "old" stuff and not resetting.
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Edited by user Thursday, June 2, 2016 8:39:58 AM(UTC)
| Reason: Not specified
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