3 Pages123Next
Rank: Driver's Permit
 7 users liked this post.
#1 Posted : Wednesday, May 5, 2021 10:22:12 AM(UTC)
Hi,
I updated my game on Series S and now i cannot start it. It goes up to screen with white text and then crashes back to dashboard. Any help?
Rank: D-Class Racing License
 1 user liked this post.
#2 Posted : Wednesday, May 5, 2021 10:31:34 AM(UTC)
Same issue for me.
Rank: A-Class Racing License
 2 users liked this post.
#3 Posted : Wednesday, May 5, 2021 10:34:12 AM(UTC)
Originally Posted by: ManteoMax Go to Quoted Post
The Series 35 content update is now available to install.

653MB on Xbox One X
1.01GB on PC





6.6 GB on Series X...update done and now the game won't open. GREAT

Edited by user Wednesday, May 5, 2021 10:47:45 AM(UTC)  | Reason: Not specified

Forza junkie since FM2. Horizons are the break I need from the track. 🏁🏁

FH4 and I have a volatile love/hate relationship 😑

Hopefully FH5 will treat me better 😬😬
Rank: A-Class Racing License
 2 users liked this post.
#4 Posted : Wednesday, May 5, 2021 10:46:38 AM(UTC)
ARRRRRGGGHHHHHHH mine is doing that too! Series X!!!!!!
Forza junkie since FM2. Horizons are the break I need from the track. 🏁🏁

FH4 and I have a volatile love/hate relationship 😑

Hopefully FH5 will treat me better 😬😬
Rank: D-Class Racing License
 1 user liked this post.
#5 Posted : Wednesday, May 5, 2021 10:48:02 AM(UTC)
Same here, too!
Rank: Racing Permit
#6 Posted : Wednesday, May 5, 2021 10:58:26 AM(UTC)
Yup, same here.
Rank: Driver's Permit
 1 user liked this post.
#7 Posted : Wednesday, May 5, 2021 11:00:00 AM(UTC)
Guess I’m glad I’m not the only one with the issue.
Rank: Moderator
 1 user liked this post.
#8 Posted : Wednesday, May 5, 2021 11:01:30 AM(UTC)
Folks remember that the forums are not Support. The best way to communicate issues immediately so the developers notice is to Submit a Ticket at Forza Support. Include all your platform details.
https://support.forzamotorsport.net/hc/en-us/articles/360007593074-My-Game-is-Not-Launching-or-is-Crashing-on-PC
(every article has the Submit a Ticket link, not just that one)
Rank: Driver's Permit
#9 Posted : Wednesday, May 5, 2021 11:13:28 AM(UTC)
OK here on PC with the 1.11GB updated just now...phew :-)
Rank: Racing Permit
#10 Posted : Wednesday, May 5, 2021 11:24:06 AM(UTC)
Support ticket submitted.

Hopefully won't be too long and they'll have it sorted.
Rank: B-Class Racing License
#11 Posted : Wednesday, May 5, 2021 11:46:04 AM(UTC)
Breaking the game on the last day of a Forzathon, poor show! Glad I still have my OneX hooked up as well, but breaking your game on the company's flagship platform is not too clever.
Rank: Driver's Permit
#12 Posted : Wednesday, May 5, 2021 11:48:09 AM(UTC)
Works on my Xbox One S so far (start screen seemed to hesitate for a heart stopping moment, but it came up a few seconds later)
Rank: Driver's License
#13 Posted : Wednesday, May 5, 2021 12:01:30 PM(UTC)
Same here. Xbox series X. Cant launch it. Unbelieveable !
Rank: Driver's Permit
#14 Posted : Wednesday, May 5, 2021 12:06:18 PM(UTC)
Same here! Not working after update. :/ Xbox series X
Rank: C-Class Racing License
 1 user liked this post.
#15 Posted : Wednesday, May 5, 2021 12:10:48 PM(UTC)
Works normal here... SeriesX (2.468.308.0)

reboot
start game and press xbox button to open the guide
see if game loads in background

or
try forcing licensereset
networksettings->mac address->reset
reboot

Edited by user Wednesday, May 5, 2021 12:20:22 PM(UTC)  | Reason: Not specified

Rank: Driver's Permit
#16 Posted : Wednesday, May 5, 2021 12:25:44 PM(UTC)
Steam update today has broken the game for me too. Even not palsh screen is displaying and then quiting..
Rank: Driver's Permit
 3 users liked this post.
#17 Posted : Wednesday, May 5, 2021 12:50:24 PM(UTC)
I submitted a ticket over it, but we all know that won't motivate the FH4 team. And I swear, from their response, I'm quite certain they really don't bother to read them, they just blindly send you a response with random common-sense tips that we all already know. I'd like to play a game that I have time & money invested in, but it doesn't seem the FH4 Team is interested in doing their job and taking care of their customers.
Rank: D-Class Racing License
#18 Posted : Wednesday, May 5, 2021 1:05:23 PM(UTC)
Originally Posted by: StateMoon50081 Go to Quoted Post
Works on my Xbox One S so far (start screen seemed to hesitate for a heart stopping moment, but it came up a few seconds later)


I noticed that too.
Rank: D-Class Racing License
#19 Posted : Wednesday, May 5, 2021 1:10:47 PM(UTC)
Sounds like I should just stop installing on my new Series S and stick the Xbox One S. I'm sure I can find other racing games that actually work.

Edited by user Wednesday, May 5, 2021 1:51:53 PM(UTC)  | Reason: Not specified

Rank: Driver's Permit
#20 Posted : Wednesday, May 5, 2021 1:17:39 PM(UTC)
Same issue for me. Ticket submitted.
Rank: Driver's Permit
#21 Posted : Wednesday, May 5, 2021 1:21:25 PM(UTC)
Originally Posted by: PinkiePie4997 Go to Quoted Post
Works normal here... SeriesX (2.468.308.0)

reboot
start game and press xbox button to open the guide
see if game loads in background

or
try forcing licensereset
networksettings->mac address->reset
reboot


Nope, no change credentials crash still on

Rank: Driver's Permit
#22 Posted : Wednesday, May 5, 2021 1:28:17 PM(UTC)
Series S user and I've tried reinstalling and resetting. Any other suggestions are appreciated.
Rank: Driver's Permit
#23 Posted : Wednesday, May 5, 2021 1:38:04 PM(UTC)
Mine too, was playing this evening game updated, now won't get past the white writing after the initial splash screen.
Was just about to do the street race Marathon too.
Have tried powering off the series x, unplugging, and have just spent the last hour reinstalling, but still the same issue.
Tried loading by inserting the disc and by the installed games and apps, but nothing working

Note, I have also just tried the Mac reset as mentioned above, but the game still bombs out to the home menu.

Edited by user Wednesday, May 5, 2021 1:41:37 PM(UTC)  | Reason: Not specified

Rank: C-Class Racing License
 1 user liked this post.
#24 Posted : Wednesday, May 5, 2021 1:50:34 PM(UTC)
Logout/Login?

Think there was also some xbox sysupdate week ago that required some additional step

"OS version: 10.0.19041.7339 (xb_flt_2104vb.210423-1615) / Shell version: 2104.1.2104.14002
Settings > General > TV & display options and toggle your Resolution off and back on to 4K UHD"

btw my login setting is set to always/instant login with xxx
and controller login disabled
this fixed other problems

Edited by user Wednesday, May 5, 2021 1:54:56 PM(UTC)  | Reason: Not specified

Rank: R-Class Racing License
 1 user liked this post.
#25 Posted : Wednesday, May 5, 2021 1:53:59 PM(UTC)
I'm not going to update my game, just wait for the fix.
3 Pages123Next

Notification

Icon
Error