28 Pages<<25262728PrevNext
Rank: Driver's Permit
#651 Posted : Friday, March 12, 2021 12:55:31 PM(UTC)
And I tried a system restore point; which failed with an error that suggests something subtly corrupted on my machine, so I'm prepping for a re-image/reinstall.
This is not quite as painless on Win10 as it is on, say, Android or iOS, but it's not exactly hard, either. It's a bit tedious to download and configure my games and other local apps.

Rank: D-Class Racing License
 1 user liked this post.
#652 Posted : Friday, March 12, 2021 8:09:12 PM(UTC)
Originally Posted by: PlumCrazy010 Go to Quoted Post
So, they may have finally done it. I appear to be unable to launch the game on the one machine that would still run it this morning. The game starts up at the initial grey screen, and aborts after 20 seconds or so. The machine had been running with the current binary updates and Windows patches last night, but the client appears to have crashed to the desktop sometime overnight, and is not able to load since then. The Windows event log entry for the failure appears somewhat different from the Hang Type: Activation code I am familiar with:

Faulting application name: ForzaHorizon4.exe, version: 0.0.0.0, time stamp: 0x603fedff
Faulting module name: ForzaHorizon4.exe, version: 0.0.0.0, time stamp: 0x603fedff
Exception code: 0xc0000005
Fault offset: 0x000000000065a5b4
Faulting process id: 0x3858
Faulting application start time: 0x01d7169741c80d00
Faulting application path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.465.297.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.465.297.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
Report Id: 86084b39-9f0d-49d3-a3be-561ebfceba9f
Faulting package full name: Microsoft.SunriseBaseGame_1.465.297.2_x64__8wekyb3d8bbwe
Faulting package-relative application ID: SunriseReleaseFinal

The interesting thing here is Exception code: 0xc0000005. That is STATUS_ACCESS_DENIED. So the game is apparently receiving some kind of permissions failure from an API it called. Perhaps this is some kind transient error caused by a service outage. Time will tell on that. This seems like something that should be easy to debug, but given their track record, I'm not going to hold my breath..


Okay, so I tried a reinstall. The game loaded, sync'd my profile, and went through the "Optimizing For Your PC" process. And then, it crashed to the desktop. Same system event, same access denied exception code. Now it is back to crashing to the desktop 20 second after launch. So, I have two machines, and the game won't load on either one for different reasons. How can these guys suck so bad?
Rank: Driver's Permit
#653 Posted : Friday, March 12, 2021 9:13:07 PM(UTC)
Hello. My game was working perfectly until the afternoon of 3/10/21. Now when I try to launch the game, I can't get past the "playground games" screen because it crashes straight to the desk top. I have reinstalled the game 3 times. My windows and GPU drivers are all up-to-date. I purchased a copy on steam, and installed it, and it worked perfectly fine. So I have no idea why. Here is an error report I was able to to collect:

Log Name: Application
Source: Application Error
Date: 3/12/2021 11:56:47 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: BLD
Description:
Faulting application name: ForzaHorizon4.exe, version: 0.0.0.0, time stamp: 0x603fedff
Faulting module name: KERNELBASE.dll, version: 10.0.19041.804, time stamp: 0x0e9c5eae
Exception code: 0xe06d7363
Fault offset: 0x000000000002d759
Faulting process id: 0xea8
Faulting application start time: 0x01d717c537e96ae2
Faulting application path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.465.297.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 58d2f23b-a604-4f97-95c8-645b8ef430c0
Faulting package full name: Microsoft.SunriseBaseGame_1.465.297.2_x64__8wekyb3d8bbwe
Faulting package-relative application ID: SunriseReleaseFinal
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-03-13T04:56:47.9864717Z" />
<EventRecordID>23195</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>BLD</Computer>
<Security />
</System>
<EventData>
<Data>ForzaHorizon4.exe</Data>
<Data>0.0.0.0</Data>
<Data>603fedff</Data>
<Data>KERNELBASE.dll</Data>
<Data>10.0.19041.804</Data>
<Data>0e9c5eae</Data>
<Data>e06d7363</Data>
<Data>000000000002d759</Data>
<Data>ea8</Data>
<Data>01d717c537e96ae2</Data>
<Data>C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.465.297.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe</Data>
<Data>C:\Windows\System32\KERNELBASE.dll</Data>
<Data>58d2f23b-a604-4f97-95c8-645b8ef430c0</Data>
<Data>Microsoft.SunriseBaseGame_1.465.297.2_x64__8wekyb3d8bbwe</Data>
<Data>SunriseReleaseFinal</Data>
</EventData>
</Event>


Rank: Driver's Permit
#654 Posted : Friday, March 12, 2021 9:13:35 PM(UTC)
Hello. My game was working perfectly until the afternoon of 3/10/21. Now when I try to launch the game, I can't get past the "playground games" screen because it crashes straight to the desk top. I have reinstalled the game 3 times. My windows and GPU drivers are all up-to-date. I purchased a copy on steam, and installed it, and it worked perfectly fine. So I have no idea why. Here is an error report I was able to to collect:

Log Name: Application
Source: Application Error
Date: 3/12/2021 11:56:47 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: BLD
Description:
Faulting application name: ForzaHorizon4.exe, version: 0.0.0.0, time stamp: 0x603fedff
Faulting module name: KERNELBASE.dll, version: 10.0.19041.804, time stamp: 0x0e9c5eae
Exception code: 0xe06d7363
Fault offset: 0x000000000002d759
Faulting process id: 0xea8
Faulting application start time: 0x01d717c537e96ae2
Faulting application path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.465.297.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 58d2f23b-a604-4f97-95c8-645b8ef430c0
Faulting package full name: Microsoft.SunriseBaseGame_1.465.297.2_x64__8wekyb3d8bbwe
Faulting package-relative application ID: SunriseReleaseFinal
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-03-13T04:56:47.9864717Z" />
<EventRecordID>23195</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>BLD</Computer>
<Security />
</System>
<EventData>
<Data>ForzaHorizon4.exe</Data>
<Data>0.0.0.0</Data>
<Data>603fedff</Data>
<Data>KERNELBASE.dll</Data>
<Data>10.0.19041.804</Data>
<Data>0e9c5eae</Data>
<Data>e06d7363</Data>
<Data>000000000002d759</Data>
<Data>ea8</Data>
<Data>01d717c537e96ae2</Data>
<Data>C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.465.297.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe</Data>
<Data>C:\Windows\System32\KERNELBASE.dll</Data>
<Data>58d2f23b-a604-4f97-95c8-645b8ef430c0</Data>
<Data>Microsoft.SunriseBaseGame_1.465.297.2_x64__8wekyb3d8bbwe</Data>
<Data>SunriseReleaseFinal</Data>
</EventData>
</Event>


Rank: Driver's Permit
#655 Posted : Saturday, March 13, 2021 6:04:46 AM(UTC)
Reformat did not fix

Log Name: Application
Source: Application Error
Date: 3/13/2021 9:01:28 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: NightGhost
Description:
Faulting application name: ForzaHorizon4.exe, version: 0.0.0.0, time stamp: 0x603fedff
Faulting module name: KERNELBASE.dll, version: 10.0.19041.804, time stamp: 0x0e9c5eae
Exception code: 0xe06d7363
Fault offset: 0x000000000002d759
Faulting process id: 0xa30
Faulting application start time: 0x01d71811396d1283
Faulting application path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.465.297.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 32f1acbf-b47f-4b52-b6a2-dcfa8f36c794
Faulting package full name: Microsoft.SunriseBaseGame_1.465.297.2_x64__8wekyb3d8bbwe
Faulting package-relative application ID: SunriseReleaseFinal
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-03-13T14:01:28.6093388Z" />
<EventRecordID>375</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>NightGhost</Computer>
<Security />
</System>
<EventData>
<Data>ForzaHorizon4.exe</Data>
<Data>0.0.0.0</Data>
<Data>603fedff</Data>
<Data>KERNELBASE.dll</Data>
<Data>10.0.19041.804</Data>
<Data>0e9c5eae</Data>
<Data>e06d7363</Data>
<Data>000000000002d759</Data>
<Data>a30</Data>
<Data>01d71811396d1283</Data>
<Data>C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.465.297.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe</Data>
<Data>C:\WINDOWS\System32\KERNELBASE.dll</Data>
<Data>32f1acbf-b47f-4b52-b6a2-dcfa8f36c794</Data>
<Data>Microsoft.SunriseBaseGame_1.465.297.2_x64__8wekyb3d8bbwe</Data>
<Data>SunriseReleaseFinal</Data>
</EventData>
</Event>
Rank: Driver's Permit
#656 Posted : Monday, March 22, 2021 4:10:08 AM(UTC)
Originally Posted by: Sardonnicus Go to Quoted Post
Hello. My game was working perfectly until the afternoon of 3/10/21. Now when I try to launch the game, I can't get past the "playground games" screen because it crashes straight to the desk top. I have reinstalled the game 3 times. My windows and GPU drivers are all up-to-date. I purchased a copy on steam, and installed it, and it worked perfectly fine. So I have no idea why. Here is an error report I was able to to collect:

Log Name: Application
Source: Application Error
Date: 3/12/2021 11:56:47 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: BLD
Description:
Faulting application name: ForzaHorizon4.exe, version: 0.0.0.0, time stamp: 0x603fedff
Faulting module name: KERNELBASE.dll, version: 10.0.19041.804, time stamp: 0x0e9c5eae
Exception code: 0xe06d7363
Fault offset: 0x000000000002d759
Faulting process id: 0xea8
Faulting application start time: 0x01d717c537e96ae2
Faulting application path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.465.297.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 58d2f23b-a604-4f97-95c8-645b8ef430c0
Faulting package full name: Microsoft.SunriseBaseGame_1.465.297.2_x64__8wekyb3d8bbwe
Faulting package-relative application ID: SunriseReleaseFinal
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-03-13T04:56:47.9864717Z" />
<EventRecordID>23195</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>BLD</Computer>
<Security />
</System>
<EventData>
<Data>ForzaHorizon4.exe</Data>
<Data>0.0.0.0</Data>
<Data>603fedff</Data>
<Data>KERNELBASE.dll</Data>
<Data>10.0.19041.804</Data>
<Data>0e9c5eae</Data>
<Data>e06d7363</Data>
<Data>000000000002d759</Data>
<Data>ea8</Data>
<Data>01d717c537e96ae2</Data>
<Data>C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.465.297.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe</Data>
<Data>C:\Windows\System32\KERNELBASE.dll</Data>
<Data>58d2f23b-a604-4f97-95c8-645b8ef430c0</Data>
<Data>Microsoft.SunriseBaseGame_1.465.297.2_x64__8wekyb3d8bbwe</Data>
<Data>SunriseReleaseFinal</Data>
</EventData>
</Event>



I am having the same problem, i made the ticket, and i am waiting for 2 weeks, this is sad, this is a shame, 2 weeks without a single work...
Rank: Driver's Permit
 1 user liked this post.
#657 Posted : Tuesday, March 23, 2021 7:54:01 AM(UTC)
same problem, created a ticket for, Support acknowledged it and put the ticket on hold immediately.. it has been more than a week.

forgot to add, the steam version of the game works fine on the same pc the windows version is installed.
I tried it and refunded it ( not buying the same game twice )

Edited by user Tuesday, March 23, 2021 1:59:22 PM(UTC)  | Reason: Not specified

Rank: Driver's Permit
 1 user liked this post.
#658 Posted : Tuesday, March 23, 2021 11:32:51 PM(UTC)
Did anyone fixed this problem, so we could have a solution, since the suport DONT CARE about us?
Rank: Driver's Permit
#659 Posted : Wednesday, March 24, 2021 1:48:12 PM(UTC)
Same issue here, randomly started 3 days ago out of nowhere
Rank: Driver's Permit
 1 user liked this post.
#660 Posted : Wednesday, March 24, 2021 3:32:52 PM(UTC)
Got a reply to my ticket saying that it was on the bug list so they just closed the ticket and swept it under the carpet
Rank: Driver's Permit
#661 Posted : Friday, March 26, 2021 4:01:39 AM(UTC)
Originally Posted by: Fir3Inf3rno Go to Quoted Post
Got a reply to my ticket saying that it was on the bug list so they just closed the ticket and swept it under the carpet


I noticed that there was an update recently, but it didn't solve the issue.
not sure if support even working on bugs or they all moved over to the steam version of the game instead.

Probably that is the solution they will offer, " buy the steam version "
Rank: Driver's Permit
#662 Posted : Sunday, March 28, 2021 1:14:16 PM(UTC)
i confirm, even not horking the microsoft store version of the game, the steam version works on my computer
Rank: Driver's Permit
#663 Posted : Monday, March 29, 2021 7:40:55 AM(UTC)
[Mod Edit- all posts must be in English only - MM]

Edited by user Monday, March 29, 2021 3:18:56 PM(UTC)  | Reason: Not specified

Rank: Driver's Permit
#664 Posted : Thursday, April 1, 2021 8:27:57 AM(UTC)
another windows update came and went, still no change to the state of the game ( still crashes back to desktop upon launch )
meanwhile new S34 update supposed to go live with new content for the game. yet we get no assistance for support for this issue.

Rank: Driver's Permit
#665 Posted : Friday, April 2, 2021 8:40:09 AM(UTC)
hello, if i wanna join to the game "Press enter to play" i can not hear the song and ENTER not works what can i do now ???

gram na PC

Edited by user Friday, April 2, 2021 8:43:12 AM(UTC)  | Reason: Not specified

Rank: D-Class Racing License
#666 Posted : Saturday, April 3, 2021 9:33:00 AM(UTC)
Hope they fix the game. I have to wonder if this is going to be the quality of what we can expect in fh5 if it's ever released.
Rank: Driver's Permit
#667 Posted : Tuesday, April 6, 2021 12:21:11 PM(UTC)
When I launch the game, a window opens with a picture, then it closes after a few seconds and the game doesn't open. How do I fix it?https://imgur.com/a/pR4QLGI
Rank: Driver's Permit
 2 users liked this post.
#668 Posted : Tuesday, April 6, 2021 11:10:50 PM(UTC)
New patch or update got released recently ( game ver 1.467.173.2 )
still the same issue ' game crashes back to desktop after studio logo '

I think we can safely assume now that the support team pays no attention to the tickets that have been created for this problem
or that they read this forum topic.
Rank: Driver's Permit
#669 Posted : Friday, April 9, 2021 5:17:24 AM(UTC)
I just bought the game. When started the game it was closing itself while loading the game. In my third try game loaded successfully and i played 2 hours. When i was about to leave the game, it closed itself without error. About 3 hours later i started the game and it closed itself like before. I tried 100 times and it keeps closing itself. Intro comes in, game tells me to press enter. I press enter than buttons appear. I predd continue and laoding screen comes on. Then after 15-20 seconds it closes itself. Nothing on internet worked, including forza fix.
Rank: D-Class Racing License
#670 Posted : Friday, April 9, 2021 9:58:58 AM(UTC)
The Series 34 update does appear to have fixed the crash-on-start issue on my Windows Insider installation. That was a Hang Type: Activation fault. I still have a system running Windows 10 2004 retail that crashes with the 0xc0000005 (invalid memory access) fault, mentioned earlier in this thread.
Rank: Driver's Permit
#671 Posted : Friday, April 9, 2021 11:40:49 AM(UTC)
Originally Posted by: FlashyClamp5213 Go to Quoted Post
Originally Posted by: DeviousTub36747 Go to Quoted Post
I haven't played FH4 for maybe one or two months. I have always been able to run Forza perfectly with solid 60+fps on highest settings.

I wanted to play it now and when i tried playing the game, the game just crashed on the first loading screen. (The loading screen with all the in-game pictures and personal stats)

There are no errors messages and it just closes instantly after the grey screen comes up for about a second or so.

I'm honestly so tired of needing to spend 4-8 hours fixing forza issues. Please, for the love of all that is good, please spend more time patching crashes and game-breaking errors within your bigger updates.

Note: Between stopping playing (about 2 months ago) and me trying to play it now, i've bought the xbox game pass, which has FH4 in it. Although i don't think that would cause issues.

Looks like a corrupt save game issue.

Does starting the game with a new profile work?..


Note: Not the same issue as the topic.


I'm Steam player. How do we start with new profile or start with new save?

Rank: Driver's Permit
#672 Posted : Friday, April 9, 2021 4:05:20 PM(UTC)

My Forza Horizon 4 Edition crashes before the first race on the loading screen. Please give me solutions.

Solutions I tried:
Reinstalled the game.
I updated all the drivers.
My Windows 10 is already updated.
Downloaded vc_redist_x86 and vc_redist_x64
I gave all the permission to the game about virus programs.
I checked my files.
I opened a new Local Windows Account.
I changed my Windows Username.
Downloaded another launcher called "Forza Fix"
I closed all the apps.
I checked my time/date if it's synchronized.
My Windows is original.
I use the code called "Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}" on Powersell
I disabled all the things.


I spent my 2 hours while checking if the game gives me an error. So, I can't refund. Please give me advice.



Rank: Driver's Permit
#673 Posted : Saturday, April 10, 2021 3:22:14 AM(UTC)
Cant start forza horizon 4. Im stuck in the loading screen.
Rank: Driver's Permit
#674 Posted : Saturday, April 17, 2021 1:50:47 AM(UTC)
Hello, I have a problem with my Forza.
I click "Play", the game starts on Steam, but after 10-15 seconds the game automatically crashes.
Can you help me, what should I do to get the game to start?
Rank: Driver's Permit
#675 Posted : Thursday, April 29, 2021 6:29:09 AM(UTC)
Just to add to this real quick.
I have exactly the same issue since like feb. 2020.
Till today my game just starts, gets to the microsoft splash screen and crashes without any error msges...
This is the worst maintenance ive ever seen for a game tbh.
28 Pages<<25262728PrevNext

Notification

Icon
Error