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Rank: Driver's Permit
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#1 Posted : Wednesday, September 16, 2020 6:01:37 PM(UTC)
I am currently Stuck at 2500/3000 rewards point for Forza Motorsport 7. I have fully completed the game with all achievements and all races in career completed.
All of the Categories in rewards are filled except for 'Days Played' (stuck at 18/50) and 'Showcases Completed' (stuck at 12/30).
I have completed all showcases and even replayed several on different days and i know i have played much more than 18 days if not more than the full 50.

Hoping this updates Soon.
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#2 Posted : Sunday, September 20, 2020 10:53:03 AM(UTC)
I, too, am experiencing multiple categories not updating for rewards in Forza 7. For me, everything is at zero, except for gamerscore. I know I should be maxed on cars and driver gear, as well as have at least a few in the other categories. This is an annoying bug that needs to be fixed.
Rank: Driver's License
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#3 Posted : Monday, September 21, 2020 9:31:30 AM(UTC)
The same happens to me.

Game 100% complete with all achievements obtained but on rewards I'm stuck at 2980/3000 because it has not counted 2 exhibition events.
Rank: Driver's Permit
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#4 Posted : Thursday, September 24, 2020 2:08:04 PM(UTC)
Same issue to me. Playing several Forzas (motorsport 5,6,7 horizon 1,2,3,4) without rewards problems for years, but since 2 months ago, Forza 7 rewards is stuck, only achievements counts.

Other Forzas rewards work fine, only issue with Forza 7. Please, fix It.
Rank: Driver's Permit
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#5 Posted : Thursday, September 24, 2020 2:09:03 PM(UTC)
Same issue to me. Playing several Forzas (motorsport 5,6,7 horizon 1,2,3,4) without rewards problems for years, but since 2 months ago, Forza 7 rewards is stuck, only achievements counts.

Other Forzas rewards work fine, only issue with Forza 7. Please, fix It.
Rank: Driver's Permit
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#6 Posted : Friday, September 25, 2020 12:05:28 AM(UTC)
Same problem fix this please I work to hard for being tier 13 and this bug is rally annoying
Rank: Driver's Permit
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#7 Posted : Sunday, October 4, 2020 12:25:41 PM(UTC)
Aparently nobody cares about forza rewards anymore, and its a shame, as said before I worked so hard on them, I believe even a forza hub app for phones could have been so great but really I don’t see that nobody cares
Rank: Driver's Permit
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#8 Posted : Sunday, October 4, 2020 1:56:55 PM(UTC)
I am also stuck in the same situation. Only my gamerscore updates while every other statistic is stuck in limbo at 0 points even though i acquired all of them.
I sent a ticket to the devs and i only get the same excuse of a reply. I just need the damn points so i can finally get to tier 12, start FH4 and get all the loyalty rewards.
Rank: Driver's Permit
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#9 Posted : Monday, October 19, 2020 1:09:04 AM(UTC)
Now getting worst, it's been two weeks that I don’t receive the credits on fm7 no update on rewards points, an wrote to support and they simply close the ticket saying that they are aware of the problem, wtf, they dont even read me, that is unrespectful , im really disappointed of all of this, I’m a fan and wasted so much money on all they sell and now they simply ignore me
Rank: Driver's Permit
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#10 Posted : Friday, October 23, 2020 3:44:51 AM(UTC)
Getting no updates aside for an initial gamerscore update on FM7 in the hub.

Every other category is 0.
Rank: Driver's Permit
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#11 Posted : Friday, October 23, 2020 6:17:03 AM(UTC)
Add me to the list. Not updating.
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#12 Posted : Friday, October 23, 2020 6:17:58 AM(UTC)
Add me to the list. Not updating.
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#13 Posted : Saturday, October 24, 2020 10:41:44 AM(UTC)
Nothing updating except gamerscore.
Hope it's fixed soon.
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#14 Posted : Saturday, October 24, 2020 1:45:21 PM(UTC)
Same situation over here.
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#15 Posted : Saturday, October 24, 2020 1:47:16 PM(UTC)
Also FM7 not appearing in Xbox library
Rank: D-Class Racing License
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#16 Posted : Sunday, November 1, 2020 1:13:35 PM(UTC)
Still not updating
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#17 Posted : Sunday, November 1, 2020 7:05:19 PM(UTC)
Same here, Only gamerscore is updating.
Rank: Driver's Permit
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#18 Posted : Friday, November 13, 2020 4:47:12 AM(UTC)
Same here, purchased Motorsport 7 a few months ago and the only thing that hasn't stayed at 0 is the gamerscore bar.
Rank: Driver's Permit
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#19 Posted : Saturday, November 14, 2020 4:36:26 PM(UTC)
same same same ..mine is ZERO too..and not updating.. but who cares ?
turn 10 ? no
forza safety maybe dxxtator team ? no ... they dont even care the game itself
micro$oft ? no

so i dont care too anymore
Rank: Driver's Permit
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#20 Posted : Monday, November 16, 2020 1:00:53 AM(UTC)
So I tried submitting a ticket about this problem, since it's been going on for over a month now. Got an email back:

"...This is is a known issue with the Forza Hub and the team is currently investigating. You can check out the Forza Hub Article for a list of Known Issues and New Tier Rewards. We are marking this ticket as solved because we've already identified the issue and are working on a fix. We don't need to bother you with a ton of questions or troubleshooting tips, as its being worked on by our devs already..."

That's nice and all, but the page they linked me to was from 6 months ago, unless that's just when the page was created and it was recently updated? I wonder why it's taking so long if it's a known issue.
Rank: C-Class Racing License
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#21 Posted : Monday, November 16, 2020 2:43:55 AM(UTC)
Originally Posted by: Jonnie Go to Quoted Post
So I tried submitting a ticket about this problem, since it's been going on for over a month now. Got an email back:

"...This is is a known issue with the Forza Hub and the team is currently investigating. You can check out the Forza Hub Article for a list of Known Issues and New Tier Rewards. We are marking this ticket as solved because we've already identified the issue and are working on a fix. We don't need to bother you with a ton of questions or troubleshooting tips, as its being worked on by our devs already..."

That's nice and all, but the page they linked me to was from 6 months ago, unless that's just when the page was created and it was recently updated? I wonder why it's taking so long if it's a known issue.


They really should re-word the email to say "we are aware of the problem, know the cause but just aren't going to bother fixing it. If you Hub doesn't update, tough!" That reply would at least close the matter...their email makes it sound like it will get fixed one day when clearly nothing of the sort will happen...I have the same issue and an internet search shows people complaining of this issue shortly after FM7 was released....they have known about the issue for 2 years, just choosing to ignore it
Rank: A-Class Racing License
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#22 Posted : Monday, November 16, 2020 2:52:52 AM(UTC)
They are investigating for few years now :D

There is a chance it will be fixed with new release. But if you see quality of this forum I am bit worried. This forum should be technological masterpiece because it supports best racing games ever.

Motorsport 3 is dead completely too.
Rank: Driver's License
#23 Posted : Monday, November 16, 2020 3:52:27 AM(UTC)
It will update over the time, very slowly. Had the same issues with FH4 and FM7.
What is concerning to me is that FM 3 doesnt track the days at all. I mean i finished the game (all of the races + world tour) few weeks back and days played is still 0. Yes nada, null, empty, big nothing.

It's not they dont care, they have a other priorities. Player base for older titles is not important for them. Only current games.

Rank: A-Class Racing License
#24 Posted : Monday, November 16, 2020 5:12:29 AM(UTC)
Originally Posted by: John Which Go to Quoted Post

It's not they dont care, they have a other priorities. Player base for older titles is not important for them. Only current games.


They don't care. They probably work on some nobodycares Fable :D Older titles are very important for the brand. And older games are still great and without any competition.
Rank: B-Class Racing License
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#25 Posted : Monday, November 16, 2020 10:27:17 AM(UTC)
I have played Forza Motorsport and Forza Horizon games for years, and Forza Rewards have been a broken mess for most of the time. If it's not one game's stats updating, it'll be another's not updating. Contacting Support results in the same generic responses. Rinse and repeat, year in, year out.
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