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Rank: Driver's Permit
 7 users liked this post.
#1 Posted : Friday, November 29, 2019 2:34:50 AM(UTC)
Like the title says, my ranked team adventure points are not saving. It's quite frustrating because now I have a bunch of useless wins

Edited by user Wednesday, December 4, 2019 5:44:03 AM(UTC)  | Reason: Not specified

Rank: Driver's Permit
#2 Posted : Tuesday, December 3, 2019 8:10:54 PM(UTC)
+1

Nudge.
Rank: A-Class Racing License
User is suspended until 10/22/2293 12:42:28 PM(UTC)
#3 Posted : Wednesday, December 4, 2019 2:37:35 AM(UTC)
For all issues, bugs and feedback, you will need to submit a ticket via our support site.

Thanks
Rank: A-Class Racing License
 1 user liked this post.
#4 Posted : Wednesday, December 4, 2019 3:18:49 AM(UTC)
I reported this issue a couple of weeks ago. I’ve set out the response I received below. In short, it’s being looked into and an announcement will follow when resolved. I’m not aware of anything subsequently being announced.

Hello,

Thanks for taking the time out today to report this issue in! It's definitely troubling to hear that happen in the game and we want to make Forza the best racing game possible for fans and players like yourself.

We are currently investigating this issue and I've added your information to our investigation. I am marking this ticket as "Solved" as we do not require more information from you for our investigation and are working on a fix. We don't need to bother you with a ton of questions or troubleshooting tips, as its being worked on by our devs already.

We will send out an announcement to the Community when we have a resolution.

Thank you for taking the time to write in on this!
Forza Support Team
Rank: A-Class Racing License
#5 Posted : Wednesday, December 4, 2019 3:20:42 AM(UTC)
It may still be worth reporting though, as that may help identify the scale of the issue (I’m assuming not everyone is affected otherwise there would be rather more comments!).
Rank: Racing Permit
#6 Posted : Wednesday, December 4, 2019 11:27:50 AM(UTC)
Same here
Rank: Driver's Permit
 4 users liked this post.
#7 Posted : Saturday, December 7, 2019 9:36:20 AM(UTC)
Same.

Ranked points are working for me on free-for-all but not team games

Marking the ticket as "solved" is not correct in my opinion. The issue has not yet been solved. It should be marked with another status such as "In Progress"

Edited by user Saturday, December 7, 2019 7:18:13 PM(UTC)  | Reason: Not specified

Rank: Driver's Permit
#8 Posted : Saturday, December 7, 2019 4:21:21 PM(UTC)
Originally Posted by: Zypher72 Go to Quoted Post
Like the title says, my ranked team adventure points are not saving. It's quite frustrating because now I have a bunch of useless wins


Same, I won 5 matches in a row, should have jumped almost 500 points but the second I lost a match those saved...
Rank: Driver's Permit
#9 Posted : Sunday, December 8, 2019 10:43:53 AM(UTC)
I have a problem that my ranked points just freezed on 3,542.... even if i win or lose i gain or lose some points it's stuck on 3,542.
Sooo i tried to play free-for-all and after play T.A. but i have the same issue..
Somebody can help me what should i do cuz its very annoying when im winning like 3-4 matches in a row and can't get points :D thank you.
Rank: Driver's Permit
#10 Posted : Sunday, December 8, 2019 10:51:17 AM(UTC)
Same here just started a topic about this honestly... it's very annoying..
Rank: Driver's Permit
 1 user liked this post.
#11 Posted : Sunday, December 8, 2019 6:10:15 PM(UTC)
Same here for two weeks that I have noticed I'm not receiving the points I win in ranked team racing. I am in free for all ranked racing. Thanks
Rank: D-Class Racing License
#12 Posted : Sunday, December 8, 2019 11:26:35 PM(UTC)
well i finale hit rank lvl to be able to do rank team adv. but all grey out.
Rank: Driver's Permit
#13 Posted : Monday, December 9, 2019 4:54:16 PM(UTC)
Most RTAs still not scoring.

News?
Rank: A-Class Racing License
User is suspended until 10/22/2293 12:42:28 PM(UTC)
#14 Posted : Tuesday, December 10, 2019 3:05:37 AM(UTC)
This is currently in the known issues and the team is looking into this.

Please still continue to submit a ticket and if you win a game and it doesn't save, please video capture this and attach it to your ticket as it helps.
Rank: A-Class Racing License
#15 Posted : Tuesday, December 10, 2019 10:06:24 AM(UTC)
Originally Posted by: RetroKrystal Go to Quoted Post
This is currently in the known issues and the team is looking into this.

Please still continue to submit a ticket and if you win a game and it doesn't save, please video capture this and attach it to your ticket as it helps.



Anything about the connectivity issues...a few of us get constantly disconnected while losing tons of rank at the same time. I lost 300 alone on saturday because of it
Forza junkie since FM2. Horizons are the break I need from the track

Check me out on Mixer! www.mixer.com/dareocharmer
Rank: D-Class Racing License
#16 Posted : Tuesday, December 10, 2019 11:45:37 AM(UTC)
well i notice something new with the bug.
i scored 3 flags. in on of the team rank matches. at the end of the game. it showed i scored zero... so something is very wrong now
Rank: Driver's Permit
#17 Posted : Sunday, December 22, 2019 11:35:40 AM(UTC)
I'm having the same problem. My rank just stays the same and earned points don't save.

I changed my gamertag yesterday and it still shows my old name ingame. Could that be the issue?
Rank: Racing Permit
#18 Posted : Sunday, December 22, 2019 2:40:06 PM(UTC)
The ranked team adventure points not saving.

Any news to fix the issue?
Rank: Driver's Permit
#19 Posted : Sunday, December 22, 2019 8:46:19 PM(UTC)
SAme here, been stuck with 4757 points in team ranked for weeks
Rank: Driver's Permit
 1 user liked this post.
#20 Posted : Wednesday, December 25, 2019 10:36:08 AM(UTC)
Can confirm same for me:
Points off of wins do not seem to save for me in ranked team races.
What's extra frustrating is that losses seem to save, at least perodically?!
Now I've lost a bunch of points and all my wins were useless!

Edit: Yeah, so this does seem like a cruel joke. I just did some races for testing purposes.
I won three of them, none counted. Then I lost one, it did count, and I got demoted! Thanks a lot!

Edited by user Thursday, December 26, 2019 2:05:43 AM(UTC)  | Reason: Not specified

Rank: D-Class Racing License
#21 Posted : Wednesday, December 25, 2019 6:34:10 PM(UTC)
can i say oddly am happy that its just not me anymore having this issue. at some point PG will notice this and look into and hope a patch comes out.
Rank: Driver's Permit
 1 user liked this post.
#22 Posted : Saturday, December 28, 2019 3:35:08 PM(UTC)
Just happened to me as well.

Weirdly enough ranked up in my rewards screen (went from 12 to 11 like i should have and did on the race end screen) but the points and actual rank stayed the same.
Rank: Driver's License
#23 Posted : Saturday, December 28, 2019 5:43:00 PM(UTC)
I feel some kind of relief that I'm not alone with this problem. Leveling up a few times in a row just to get back to the previous state is so frustrating...
Rank: Driver's Permit
#24 Posted : Monday, December 30, 2019 9:55:58 AM(UTC)
So today I stared at 2403, won 2 team adventures got 94 for the first and 100 for the second but now it still shows me at 2403 and league 11 even tho the 100 point gain showed me moving to league 10
Rank: Driver's Permit
#25 Posted : Tuesday, December 31, 2019 1:00:32 PM(UTC)
Yes me too.......
very angry
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