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Rank: Driver's Permit
#1 Posted : Tuesday, August 13, 2019 8:07:30 PM(UTC)
I tried to open forza 4 and got the message "can't open this app check out windows store to learn more"
I already reinstalled the game but it goes on like this
Rank: Racing Legend
 1 user liked this post.
#2 Posted : Tuesday, August 13, 2019 8:16:17 PM(UTC)
Originally Posted by: dedoppg Go to Quoted Post
I tried to open forza 4 and got the message "can't open this app check out windows store to learn more"
I already reinstalled the game but it goes on like this


Maybe provide a lot more info than what you have here

https://support.forzamotorsport.net/

Pointless to just say what you have
Rank: Driver's Permit
#3 Posted : Wednesday, August 14, 2019 7:07:23 AM(UTC)
The web site dont have info about this erro, I dont know what to do
Rank: Driver's License
#4 Posted : Wednesday, August 14, 2019 7:43:30 AM(UTC)
Well you could submit a ticket, but they will probably ignore it. You posted here, so they will definately ignore it, or you could post it on discord or reddit, but they will ignore that too. So basically you, like a lot of other people, will just have to deal with it and maybe when fh5 comes out it might work for you.
Rank: R-Class Racing License
 1 user liked this post.
#5 Posted : Wednesday, August 14, 2019 7:58:12 AM(UTC)
Originally Posted by: hamada452 Go to Quoted Post
Well you could submit a ticket, but they will probably ignore it. You posted here, so they will definately ignore it, or you could post it on discord or reddit, but they will ignore that too. So basically you, like a lot of other people, will just have to deal with it and maybe when fh5 comes out it might work for you.


Or, they could post detailed information and someone here could possibly see the error of their ways.


Vice president, moderated club.
Rank: Driver's License
#6 Posted : Wednesday, August 14, 2019 10:14:23 AM(UTC)
I agree they need to post more information, but people have been posting their specs and people here have been trying to help to no avail. The real help needs to come from PG as they are supposedly the professionals. These are their support forums and there is nothing from them.
Rank: Racing Permit
 1 user liked this post.
#7 Posted : Wednesday, August 14, 2019 10:59:16 AM(UTC)
It's not their responsibility to reply to posts on the forum. Especially when authors do not provide any valid informations. They notice the most annoying and game breaking bugs and they fix them if they can. But remember it's on Windows and Xbox so not everything will work correctly and devs are not able to fix everything :P Moreover they have troubles in fixing/can't fix the forum and Forza Hub.

Edited by user Wednesday, August 14, 2019 11:05:18 AM(UTC)  | Reason: Not specified

Rank: Driver's Permit
#8 Posted : Wednesday, August 14, 2019 11:59:19 AM(UTC)
Guys! Guys!

This is a pretty simple issue to solve by asking the poor guy a few questions. I know what issue he is talking about and there is really not much more information to provide other than what I am going to ask.

@dedopgg, did you purchase this game through the Microsoft Store digitally, have a disc copy of the game, or have access to this game with Xbox Game Pass? If you digitally purchased it, make sure you are using the same Microsoft account that you purchased it with. If you have a disc copy of the game, make sure to have the disc in the console for it to play. If you downloaded it with Xbox Game Pass, make sure you still have a subscription to Game Pass, otherwise you have to purchase the game to play it.



Just a friendly driver helping out,
OpenedPainter10
Just a friendly driver helping out,

OpenedPainter10

(Playing Forza since the original Xbox!)
Rank: Driver's License
#9 Posted : Wednesday, August 14, 2019 12:30:00 PM(UTC)
If it isn't their responsibility to reply to posts on their forum about their product then why have them. Yeah, it's community support, but their product is why there is a community and they are part of it. I find having a game not launch or launch slowly pretty annoying and\or game breaking for some people. Just like how some people find the engine sounds not matching annoying. I can't tell the difference, but some people can and to them it's game breaking. How do you determine what is more annoying and what to try and fix? As far as being on PC and Xbox, Microsoft makes operating systems for both so I think it shouldn't be that big of a deal. If it is then just go back to making it an xbox exclusive. I prefer the pc so I would just find something else to play like I did when my 360 stopped working. I liked FM3 but not enough to get another xbox just to play it. I totally agree about the forums though, they lag pretty bad.
Rank: Driver's Permit
 1 user liked this post.
#10 Posted : Wednesday, August 14, 2019 1:09:24 PM(UTC)
Originally Posted by: hamada452 Go to Quoted Post
If it isn't their responsibility to reply to posts on their forum about their product then why have them. Yeah, it's community support, but their product is why there is a community and they are part of it. I find having a game not launch or launch slowly pretty annoying and\or game breaking for some people. Just like how some people find the engine sounds not matching annoying. I can't tell the difference, but some people can and to them it's game breaking. How do you determine what is more annoying and what to try and fix? As far as being on PC and Xbox, Microsoft makes operating systems for both so I think it shouldn't be that big of a deal. If it is then just go back to making it an xbox exclusive. I prefer the pc so I would just find something else to play like I did when my 360 stopped working. I liked FM3 but not enough to get another xbox just to play it. I totally agree about the forums though, they lag pretty bad.


@hamada452 these are community forums for members to help out other members in this community. Sure, the devs might reply once in while on here but they have strictly said this is for community help ONLY. (read the sticky) I personally enjoy helping others so I see a reason to have this forum. This is only a help sub-forum compared to all the other community forums on Forza. I understand having a game not working is very frustrating, but just straight up hating on this game won't solve any issues... I have had my share of problems with this game, but with time and a little effort I fixed these issues. I shared my solutions for others to try, that is the reason for this forum. Windows is open to the user and can have VERY many differences on one machine than another Windows machine. Xbox is LOCKED down so it can only play games, and one Xbox is pretty much the same as another Xbox. So no, it is not easy at ALL! I admire that they have made this game available on PC even with all the problems some users are facing. If you are having issues and don't want to take the time to solve them, just buy an Xbox! It will have FH4 ready for download because you bought it on PC!

Please don't flood the problem with clouds so to speak...



Just a friendly driver helping out,
OpenedPainter10

Just a friendly driver helping out,

OpenedPainter10

(Playing Forza since the original Xbox!)
Rank: Racing Legend
#11 Posted : Wednesday, August 14, 2019 2:31:18 PM(UTC)
Originally Posted by: dedoppg Go to Quoted Post
The web site dont have info about this erro, I dont know what to do


Still More info required
You havent provided anything that anyone can help you with

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