ExplanationForza Horizon 4 crashes every time after I press continue at the splash screen. When I install a different version of the NVIDIA graphics driver, it triggers the game to optimize graphics. The game then loads normally, but there is a chance the game will crash when playing it. The next time I want to play the game, I need to install a different version of the NVIDIA graphics driver again to have the game load normally.
Crash detailsPC or Xbox: PC
Moment in which the crash occured: Every time after I press continue at the splash screen.
Description: That is the moment
after pressing A/Enter to start.
One time only or multiple times: Everytime I load the game
Ticket submitted #: 40444
PC or Xbox: PC
Moment in which the crash occured: Randomly in-game
Description: The last time it happened, I switched cars and the camera was panning around the car before driving away.
One time only or multiple times: Multiple times
Ticket submitted #: Does not apply
Event Viewer eventFaulting application name: ForzaHorizon4.exe, version: 0.0.0.0, time stamp: 0x5cf943a1
Faulting module name: d3d12.dll, version: 10.0.18917.1000, time stamp: 0x4f8d7e11
Exception code: 0xc0000005
Fault offset: 0x000000000001b2d2
Faulting process id: 0x5234
Faulting application start time: 0x01d5244cc2addbe6
Faulting application path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.313.159.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
Faulting module path: C:\WINDOWS\SYSTEM32\d3d12.dll
Report Id: 86b68729-ba8d-4124-b2d2-8f4189091e98
Faulting package full name: Microsoft.SunriseBaseGame_1.313.159.2_x64__8wekyb3d8bbwe
Faulting package-relative application ID: SunriseReleaseFinal
PC specificationsWindows 10 Pro Insider Preview 64-bit (10.0, Build 18917) (18917.rs_prerelease.190607-1942)
NVIDIA GeForce GTX 1070
Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
16GB DDR3 RAM
Currently installed NVIDIA graphics driver: 26.21.14.3086 (430.86)
Edited by user Sunday, June 16, 2019 8:40:42 AM(UTC)
| Reason: Added the graphics driver version as displayed in the NVIDIA Control Panel