VIP CAR NOT SHOWING UP IN GARAGE AFTER DOWNLOADING....I'M NOT HAPPY

I just purchased the VIP pass, today, and got all of the goodies but one of the cars I was gifted (F-type Jaguar) did not appear in my garage after downloading it. That’s the only car not appearing. I have quit the game several times, even doing a hard reset on my Xbox and the car is STILL not showing up. My gave started glitching hardcore after it did a 240+ MB update today. Can someone PLEEEEEASE help with this as there is not way to reach Turn 10 so they can help me resolve it? My worry is that I’m not getting what I paid for, and that’s a problem for me.