Says I am banned from this feature.

I try to get into auction house and it tells me I have been banned? I have already emailed and this is my auto response:

Thank you for contacting Turn 10 Studios. Due to the volume of mail we receive, we cannot individually respond to all e-mails sent to us. If you have a question about a Xbox LIVE or Forza Motorsport Terms of Service, please see the following links:

All of these links get me no where with trying to resolve the issue. Any other ideas?

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