Device: Xbox one X
System：10.0.18362.3055（19h1_release_xbox_dev_1905.190510-1845）
NAT: all access
My tv : SONY KD-55X8566F (support 4K UHD and HDR 10)
Problem performance：
When i started FH4, first show is the preview of game, then, with the turn10 and microsoft logo splashed. Then, xbox play the nice bgm but no video, just a whole gray screen. My device can run other games perfectly exclude FH4
What operations I have made:
- I restarted my xbox, no effect!
- I uninstalled FH4 and installed again with microsoft store updated, no effect!
- I plucked the power adapter and pulgged it after 45 seconds, no effect!
- I restarted my xbox with recover mode, I selected “restore factory settings with keep applications”, no effect!
- I changed my xbox DNS with “4.2.2.2” - “4.2.2.1”, no effect!
- I disconnect the network, then start FH4, no effect!
Thx for any help, what should i do to resolve this problem?