So are the fanboysā¦
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Maybe, but there are some very bad game breaking bugs that need to be fixed. While some of them have work arounds itās not something your average person is going to do.
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Maybe you havenāt been around long enough to be fed up, first game Iāve refunded in my life. Been gaming since the Atari 2600. Had I known it was going to be utter trash beta game, I wouldāve never purchased, the less than 3 star rating is on my side. Itās winning, not whining as wellš
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This would be my third personally (from games that pissed me off to the point where I got a refund, not including test drives since games donāt have demos anymore or just buying into a beta etc.). The first was CoD Black Ops III because I couldnāt even load into the menu and I hadnāt played a CoD since the original Blops and MW2. I got a refund on something else but I canāt remember and Iām probably glad that I donāt.
Actually I do remember now, it was Mass Effect Andromeda. And now I can play it for free since I have origin access but Iām not going to because that game is that bad to the point where its not even worth playing even for FREE. This would be the third that Iāve refunded because the game is terrible or doesnāt run. In this case it just didnāt run well for me with more CTDs than Iāve had in any of the games Iāve played combined.
It would be my fourth if I could get a refund for grid autosport but steam didnāt do refunds back then and I donāt even have 2 hours played on the game because I like specific difficulty settings and I prefer to have my brake line on but it was an all or nothing type of deal and I got stuck with a 60 dollar game that I will never play again because it was that bad. I think Iāve asked for a refund at least 4 times now and been denied every single time.
Iāve been saying the exact same thing. Their priorities are so messed up. . . fix the CTDs so that people can actually play and earn money first THEN fix the VIPs
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Some people work hard for their money. Obviously youāre not in that camp. Iād suggest the next time you have a thought, donāt.
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After non stop CTD and uber poor menu, super laggy, CTD menu, I tried toget a refund.
āThanks for the detailed information, Jeremy. However, the request for the refund is not possibleā
āI already consulted my supervisor regarding this matter, since that you have gone to the trouble of resolving the issue with the best resources you can find, I perfectly understand your point and situation here and I know that you just wanted to get the worth of your money. I know that this could be a little distressing on your part however, i hope you understand that all purchases are final and non-refundable.ā
My $140 Cad purchase of the game is " final and non-refundable"
So I sayā¦
Oh ok, So I cant play without CTD, also I cant play multiplayer the error "error messages: āFailed to get server listā or āFailed to get match server list,ā and your answer is " our [Mod Edit - Abbreviated profanity, profanity and profanity that is disguised but still alludes to the words are not permitted - D] working game sales are final and my 140$ is unworking and [Mod Edit - Abbreviated profanity, profanity and profanity that is disguised but still alludes to the words are not permitted - D]? This is what you are telling me? Please type me you and your supervisor name.
āName is Alex and Nathan is the manager.ā
ME: great! thank you. So the yallās final answer is " sry sir we wont help you"? I understand this correct?
Their Reply:
āItās just sad to hear that you feel that we havenāt addressed your concern due to technical limitations. Itās definitely not the kind of impression that weād like to leave to our customers. We value your satisfaction and patronage and we always do our best to help. I hope you understand. Thank you for you time, Jeremy.ā
and as soon as its patched and working better you will all buy it again. lol I get it but it seems pretty obvious we will have a full game when the Xbox One X is out. This feels like a test period to me. They should have just told us that. I still would have wanted it early. I understand wanting to be secretive but I think it is at the point of diminishing returns now Turn 10. If its still in this state in a few weeks than I would worry about a refund. I do like the game and I think it has potential once all the features open up and we know the details of those features.
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Went back on MS support and managed to get a refund. Took 3 Hrs total!
The simple fact that they know I tried everything to get the game to work and just said āSorry your [Mod Edit - Abbreviated profanity, profanity and profanity that is disguised but still alludes to the words are not permitted - D] all sales are finalā I WILL NEVER BUY A MS PUBLISHED GAME AGAIN! L8
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MEDIC 1 - You better brace yourself then if this patch comes out with the VIP and no CTD fix because all that will mean is the members with the issue will lose 2X The CR.
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Fingers crossed it will be all fixed for the release on the xbox one x. My personal view is they will a dress certain issues bit not all. It will be half fixed like it was half released
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This is actually a really valid comment. Basically, we are all Beta testers and will ensure a smooth launch on the x box one x.
The best feedback Turn 10 can receive is extremely low playing figures, low sales, and some honest reviews by people of influence.
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Thatās why I refunded, I didnāt pay them $100 to be their employee/ beta tester. To hell with that, perfectly content on waiting now that I donāt have a$100 game not being played. Will likely buy again once the dang thing is properly working.
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Nail on head.
People who let things like the problems this game has go by the wayside are whats wrong.
I can understand small glitches here are there, but this game is near broken.
Iād actually rank it bellow AC: Unity.
Iāve been playing Shadow of War to pass time until this game is fixed.
That game launched without any huge problems.
Iām gonna LOL hard when AC drops tomorrow and is pretty much bug free. (unlikely but if it is XD)
I can only use my personal experience as a benchmark, but If other people are like the people I know, I canāt image how much money this broken game is costing MS.
I know of 5 friends who not only refunded their ultimate editions, but also canceled their One X pre-orders.
Thatās $3,000 right there.
Iām gonna stick it out.
But as the years go on what little T10 does right is becoming HEAVILY outweighed by their blatant screw ups.
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