New Thrustmaster 458 italia isn't working, any help?

Whenever i connect it to the xbox one the light around the xbox logo blinks and then goes off again and i’ve tried turning xbox off and on multiple times and unplugging etc but its not working, any help or ideas on what to do?, i even returned the first one and the second one is doing the same thing?

Which USB port are you using to connect? Are you using the wheel to switch on your Xbox? Are you using a USB extender? Plug the wheel into the back of the console. Turn your console on before starting up your wheel. Remove the extender if there is one. Other than that, you may have an issue with your Xbox firmware. There is a procedure to reinitialise the USB ports which you should be able to find by googling it.