need a technical problem

hello I started playing Forza 7 during the update and I had received a lot of Turn 10 to remake me of having played the previous Forza. I encountered a problem afterwards and thinking that I had corrupted data I suppressed my backup of the console and the xboxlive, since I have no problem except since since I no longer had the message of Turn 10 with all my reward. how can I do to recover them?