My Xbox account was banned!!!!

First,I swear I didn’t cheat!!! And i didn’t change the game data either!!! But this morning you tell me my account was banned until 2048 ?! And my friend has same problem. I think this is a game bug,please unlock our account and fix this bug as soon as possible.Thank you so much! I love this game so much,so I booked the ultimate edition.Please don’t make me disappointed TURN 10!![
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