Missing Forza Tier 11 rewards

Hi. Today I got my disc with the game and decided not to start it before I get to Forza Tier 11. After few hours with FM4 and FM5 I finally got Tier 11 and then launched FM7. However, when I got loyalty rewards I only got 9 crates and didn’t get original Forza Motorsport suit. Below screenshot which shows that I didn’t get any points from FM7 and have Tier 11:

Is there any way to unlock missing rewards?