i have vip but i wont get vip wheelspin and a Special in-game recognition.

so i got the vip cars and all that, but i dont have Special in-game recognition or vip wheelspin, anyone know how to fix it ?
i reinstalled the vip on my xbox one and installed it, still the same, no vip wheelspin and Special in-game recognition.

any tips ? ill tryed to reinstall the vip but didnt help :frowning: thanks for any tips.

have you done a hard reset of your console

How i do that ?

Yes i tryed that aswell. forgot to tell that.