I created a support ticket and it's listed as solved instantly despite the issue never being address

The game kept crashing constantly on win10, 5600x, 3090, after it had worked for a week. I bought the castle and set it as my home destination and it would freeze and crash game everytime i loaded in.

I ended up uninstalling, reinstalling, and now it say PROFILE INVALID with error code E:1047-0

Now it won’t even let me proceed past the start menu, or change any settings in the game.