Game won’t load

I preordered the premium edition and preloaded the game when I was available to. I got to play it for about 20 mins before it kicked me back to the Xbox Home Screen. Its 1:15 am for me here in the uk and I started playing it when it said 12:40 am for me. It now won’t load and is saying I’m too early I checked my installed games and it’s there. And yet it still won’t let me play. I checked the Microsoft store and it says to buy it again (which I have not) I don’t know what to do and I feel like I have been scammed out of my money. I can’t call Xbox support either as they aren’t open at this time. Can someone please help me out

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