Forza rewards issue

Hi all.
I have been given a second hand Forza 6.
I have redeemed 6.000.000 credits in forza rewards (https://rewards.forzamotorsport.net/en-US/redeem).
I have no issues receiving this rewards in forza 5, but I only have received 300.000 in forza 6.
Could some one help me on how to receive all the rewards credits (the pending 5,7 millon in game credits?
Thanks & regards.

No issue. Just different game design.

FM5 messages stay ‘forever’.
FM6 messages get deleted after some time.

https://forums.forza.net/turn10_postst262_Forza-Rewards-FAQ.aspx

'Once I have redeemed my Rewards, how long do I have to claim them?

In Forza Motorsport 4, Forza Motorsport 6 and Forza Horizon you have two weeks to read gift messages to get your reward. In Forza Motorsport 5, Forza Motorsport 7, Forza Horizon 2 and Forza Horizon 3, gift messages remain in your Message Center until you have read them.’

The stated ‘two weeks’ were adjusted to 4 weeks at a later date.

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Thanks a Lot for the answer.