Hello,
The game sometimes does not start (Sometimes the game starts normally, I do not understand that). One to two weekends back the game was allways normally started. Now, sometimes after I clicking on the game icon, the game logo will appear and after a few seconds the game will turn back to the windows desktop. The following two error messages appears in the Windows event viewer:
1. info-message:
Chybný blok 2234083719641724557, typ 5
Název události: MoAppCrash
Reakce: Není k dispozici.
ID souboru CAB: 0
Podpis problému:
P1: Microsoft.ApolloBaseGame_1.149.2093.2_x64__8wekyb3d8bbwe
P2: praid:forzamotorsport7
P3: 0.0.0.0
P4: 5be23a9c
P5: ForzaMotorsport7.exe
P6: 0.0.0.0
P7: 5be23a9c
P8: c0000005
P9: 00000000010920f9
P10:
2. error message:
Název chybující aplikace: ForzaMotorsport7.exe, verze: 0.0.0.0, časové razítko: 0x5be23a9c
Název chybujícího modulu: ForzaMotorsport7.exe, verze: 0.0.0.0, časové razítko: 0x5be23a9c
Kód výjimky: 0xc0000005
Posun chyby: 0x00000000010920f9
ID chybujícího procesu: 0x1b00
Čas spuštění chybující aplikace: 0x01d483d84596de86
Cesta k chybující aplikaci: C:\Program Files\WindowsApps\Microsoft.ApolloBaseGame_1.149.2093.2_x64__8wekyb3d8bbwe\ForzaMotorsport7.exe
Cesta k chybujícímu modulu: C:\Program Files\WindowsApps\Microsoft.ApolloBaseGame_1.149.2093.2_x64__8wekyb3d8bbwe\ForzaMotorsport7.exe
ID zprávy: c7dcdefe-294c-40fa-9563-5cb835d59d12
Úplný název chybujícího balíčku: Microsoft.ApolloBaseGame_1.149.2093.2_x64__8wekyb3d8bbwe
ID aplikace související s chybujícím balíčkem: forzamotorsport7
The first time I tried to reinstall the game-did not help. I also reinstalled the graphics card drivers, the visual C ++ packages - did not help. I also tried the clean boot windows - 1x started the game, the second time did not start. I also tried the tool to check and repair corrupted system files (Use the System File Checker tool to repair missing or corrupted system files - Microsoft Support) - it did not help. The system windows 10 is up to date.
I’m probably not the only one to solve this problem, see https://forums.forzs.google.com/turn10_postst104377_-ANSWERED--Game-crashes-on-start-screen--PC.aspx?=
Thank you for your advice, I hope I will not have to reinstall windows 10?