Forza horizon 4 Demo syncing data stuck at 0%

hello, i’m brazilian so, from here i say i’m sorry for some english grammatical error!

this problem follow me from the Forza Horizon 3.

i have the standard edition and play it since the launch… but from a week ago, when I gave up to fix it, i’ve tryied to play the Forza Horizon 4 demo, thinking it will be different… but no.

my network speed is 120mb download / 10mb upload.

I click on the windows store, or in the start menu to open the forza horizon 4 demo, it plays the cutscenes… i press enter and the game starts loading… a popup appears and say:

Syncing data

We should be done soon!

0% (and past 5 hours and a half… it keeps stucked in 0%, in the others data syncs in the past… it takes like 20 minutes, 1 hour in max)

i’ll send my config and windows version :

Imgur: The magic of the Internet -Windows version on Portuguese language.

Imgur: The magic of the Internet - DX diag.

Imgur: The magic of the Internet - Network speed

PC Specs: Operating System: Windows 10 Pro 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
Language: Portuguese (Regional Setting: Portuguese)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: Z97X-SLI
BIOS: BIOS Date: 06/17/14 11:05:11 Ver: 04.06.05 (type: BIOS)
Processor: Intel(R) Core™ i5-4670K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
Memory: 8192MB RAM
Available OS Memory: 8054MB RAM

=============== THE SCREENSHOT OF THE PROBLEM =======================


Please, help me, i’ve forced the windows updtate, i’ve updated the xbox app, reinstaled the FH4 demo, my video drivers are up to date (Geforce GTX 970, driver: 399.24), i’ve tryied to play offline too…

if it is possible, i can send my dxdiag.txt too.


every screenshot was take in Portuguese PT-BR.

1 Like

I’ve got exactly the same problem.

CPU: Intel Core i7 5930K
SSD: 512GB
CPU: MSI GeForce GTX 1080
OS: Windows 10 64-bits NL. Windows version is up-to-date, and antivirus, firewall and malwarebytes are off.

dome doesn’t save your game play , you need a full game inorder to save your game session .what ever u do in demo , after you finish it will always start from the beginning :confused: