I’ve an elite PC. NVME drive, 32GB RAM, i7 CPU and so forth. I can play any number of games, in HDR and high resolution.
But this game, it can be played at no resolution, no graphic setting.
For the last two months, Horizon 4 can’t be used, and there is no mechanism to get a refund. I bought the game when it was released. Plenty of progress.
But now, whether trying to run the benchmark, and the related automated game, or trying to enter any race, I get a crash to desktop.
“Optimizing for PC” dialogue reaches 100%, then stuttering, then crash. I never see any drivers or cars, I never get the race intro graphics. Just a crash. Regardless of car selected, regardless of whether or not internet is plugged in. Reset, Game re-installs, no remedy. No problem driving freely on the streets or roads. Only when I try to enter any single-player race. Terrible. Rubbish.
This is a debacle because at no point do I see a web page with a form to submit any bug. Sure, I can log into https://support.forzamotorsport.net. But there is no form to submit any questions or report anything. What is going on with this ridiculous game and developer?