forza horizon 3 game save loss

so i was using me xbox normally playing forza on the 3rd december 2017 and on the 4th december 2017 i tried going on forza and somehow my saves are missing and the game took me to the beginng i have tried removing and re-adding my account and that did nothing and i tried going online and offline

It’s happened to lots of us, check the first thread in the troubleshooting section.

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how do i get there

Forums - Horizon 3 - technical support and help and its the first thread called game starting from scratch.
or email them forzafb@microsoft.com Be sure to give your gamertag forza game and platform.

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